By Nicolas321 on September 8, 2016 Verified by Email

We planned to buy a new Jeep Wrangler, so we made an appointment with
Derrick Dodge dealership. There staff was very professional and
helpful. They gave the answer of all questions very patiently. They did
all the documentations very efficiently. An excellent team of sales and
service people. I would highly recommend Derrick Dodge to anyone
looking for a Jeep.

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By didiermutombo33 on May 30, 2016 Verified by Email

friend my talk to me about this place.i call them to find out about the price i was helpful by the sales consultant Brooke Suter who's was very good to us she help us to buy this new nissan altima 2015 a amazing car i will recommed everyone to her please.

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By matthew1 on May 27, 2016 Verified by Email

My first off road SUV was Jeep Cherokee and I bought it from Derrick Dodge. Through this review, I want to share my experience with this dealership. Their staff is helpful and solve all your queries related to vehicle. I highly recommended!

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By Purple Cuckoo on May 22, 2016 Verified by Guest

Robbi and Tyson were awesome sales guys. I was merely passing by and ended up making a purchase.

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By josephmethews on May 20, 2016 Verified by Email

Last Week, I bought a pre owned Jeep Wrangler Rubicon from Derrick Dodge. It was a fantastic experience. They have a wide selection of both new and used Jeep SUVs, and genuine Jeep parts and accessories. Staff is very friendly and always ready to help you. Overall, it was a stress-free car buying experience.

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By jhondesilva on May 13, 2016 Verified by Email

I had best experience at Derrick Dodge dealership. The employees were extremely friendly and professional. I was also happy with the services and the overall physical appearance of the dealership. I will definitely recommend this dealership to all.

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By andrewdwayne on April 14, 2016 Verified by Email

With this review I want to share my recent experience with Derrick Dodge dealership in Edmonton, AB. For the last couple of months, I was thinking to buy used SUV for my family so I rushed to their dealership. I am very happy with their staff members, how they handle each customer very carefully and fully describe the car's specifications without hiding anything from customers. Their Showroom is well maintained and clean. Thanks to Derrick Dodge for making my car buying experience great.

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By stefanclark on April 13, 2016 Verified by Email

We are searching for a luxury car. I visited many dealers but Derrick Dodge is one of the best dealers in Edmonton. We visited Alberta Dodge Journey with our family. They provide the best services. They have the excellent product knowledge. All the staff is very good and appreciating to deal.

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By Wagewarriors on April 11, 2016 Verified by Email

Derrick Dodge are the good service provider of car Dodge Caravan. I am fully satisfied with their services as when we arrived to know about Dodge Caravan, they provided us the full details about the car and its specifications in detail. The staff is really good and provide full assistance. Really a good company.

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By jns007 on March 29, 2013 Verified by Email

I have purchased my 2013 Dodge Caravan at Derrick Dodge (at the end of 2012).

Sales experience: OK. The sales person was really pushy and tried to get as much $$$ out of our pocket as possible. When finally we picked the vehicle that we wanted to purchase (out of 3 potential equally priced options) suddenly the price of the chosen vehicle went up by $2000. This wasn't fair.

New vehicle pickup: very disappointingly they deliver vehicles in a dark spot of their yard, not much to see as it was 5PM already, dark and freezing cold. Later we discovered that we received the vehicle with a scratch on the left door. Apparently we had to 'eat' this.

Service: We also had to note that they delivered the minivan with a faulty radio. There is an ugly visual defect on the factory installed equipment. In daylight, especially in sunny conditions you can see the complete interior of the radio panels through the LCD window. This means you see the green main board as the manufacturer forgot to install shielding behind the LCD. We find this an annoying aesthetic issue, hazardous as well as you have to take off you attention from the road for fairly long time to figure what numbers you actually have on the LCD (it's not only info of the radio channel but the vehicle has the clock built here too). When we reported the issue to the service first they gave us an appointment to inspect the radio. 3 service personnel (including the service manager) inspected our radio and compared it to other radios they had on stock, and in showroom vehicles. They recognized and admitted the problem with the radio and promised to order a replacement model from Chrysler. A week later when we got back to our next appointment to have our radio replaced they told us that replacement is going to cost us about $1000. There was no other option.

Customer service: Terrible. Let me quote the response that we got on this issue from the service manager: 'For that radio this is deemed not a defect but is the how it is built, unfortunately there is no correction for being able to see printed circuit board. There will be not warrantable repair or upgrade allowance provided to correct this concern.'

Honestly, I would never buy a Dodge again, and certainly not at Derrick Dodge by all means.

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By Nicolas321 on September 8, 2016 Verified by Email

We planned to buy a new Jeep Wrangler, so we made an appointment with
Derrick Dodge dealership. There staff was very professional and
helpful. They gave the answer of all questions very patiently. They did
all the documentations very efficiently. An excellent team of sales and
service people. I would highly recommend Derrick Dodge to anyone
looking for a Jeep.

Write a Comment

By didiermutombo33 on May 30, 2016 Verified by Email

friend my talk to me about this place.i call them to find out about the price i was helpful by the sales consultant Brooke Suter who's was very good to us she help us to buy this new nissan altima 2015 a amazing car i will recommed everyone to her please.

Write a Comment

By matthew1 on May 27, 2016 Verified by Email

My first off road SUV was Jeep Cherokee and I bought it from Derrick Dodge. Through this review, I want to share my experience with this dealership. Their staff is helpful and solve all your queries related to vehicle. I highly recommended!

Write a Comment

By Purple Cuckoo on May 22, 2016 Verified by Guest

Robbi and Tyson were awesome sales guys. I was merely passing by and ended up making a purchase.

Write a Comment

By josephmethews on May 20, 2016 Verified by Email

Last Week, I bought a pre owned Jeep Wrangler Rubicon from Derrick Dodge. It was a fantastic experience. They have a wide selection of both new and used Jeep SUVs, and genuine Jeep parts and accessories. Staff is very friendly and always ready to help you. Overall, it was a stress-free car buying experience.

Write a Comment

By jhondesilva on May 13, 2016 Verified by Email

I had best experience at Derrick Dodge dealership. The employees were extremely friendly and professional. I was also happy with the services and the overall physical appearance of the dealership. I will definitely recommend this dealership to all.

Write a Comment

By andrewdwayne on April 14, 2016 Verified by Email

With this review I want to share my recent experience with Derrick Dodge dealership in Edmonton, AB. For the last couple of months, I was thinking to buy used SUV for my family so I rushed to their dealership. I am very happy with their staff members, how they handle each customer very carefully and fully describe the car's specifications without hiding anything from customers. Their Showroom is well maintained and clean. Thanks to Derrick Dodge for making my car buying experience great.

Write a Comment

By stefanclark on April 13, 2016 Verified by Email

We are searching for a luxury car. I visited many dealers but Derrick Dodge is one of the best dealers in Edmonton. We visited Alberta Dodge Journey with our family. They provide the best services. They have the excellent product knowledge. All the staff is very good and appreciating to deal.

Write a Comment

By Wagewarriors on April 11, 2016 Verified by Email

Derrick Dodge are the good service provider of car Dodge Caravan. I am fully satisfied with their services as when we arrived to know about Dodge Caravan, they provided us the full details about the car and its specifications in detail. The staff is really good and provide full assistance. Really a good company.

Write a Comment

By jns007 on March 29, 2013 Verified by Email

I have purchased my 2013 Dodge Caravan at Derrick Dodge (at the end of 2012).

Sales experience: OK. The sales person was really pushy and tried to get as much $$$ out of our pocket as possible. When finally we picked the vehicle that we wanted to purchase (out of 3 potential equally priced options) suddenly the price of the chosen vehicle went up by $2000. This wasn't fair.

New vehicle pickup: very disappointingly they deliver vehicles in a dark spot of their yard, not much to see as it was 5PM already, dark and freezing cold. Later we discovered that we received the vehicle with a scratch on the left door. Apparently we had to 'eat' this.

Service: We also had to note that they delivered the minivan with a faulty radio. There is an ugly visual defect on the factory installed equipment. In daylight, especially in sunny conditions you can see the complete interior of the radio panels through the LCD window. This means you see the green main board as the manufacturer forgot to install shielding behind the LCD. We find this an annoying aesthetic issue, hazardous as well as you have to take off you attention from the road for fairly long time to figure what numbers you actually have on the LCD (it's not only info of the radio channel but the vehicle has the clock built here too). When we reported the issue to the service first they gave us an appointment to inspect the radio. 3 service personnel (including the service manager) inspected our radio and compared it to other radios they had on stock, and in showroom vehicles. They recognized and admitted the problem with the radio and promised to order a replacement model from Chrysler. A week later when we got back to our next appointment to have our radio replaced they told us that replacement is going to cost us about $1000. There was no other option.

Customer service: Terrible. Let me quote the response that we got on this issue from the service manager: 'For that radio this is deemed not a defect but is the how it is built, unfortunately there is no correction for being able to see printed circuit board. There will be not warrantable repair or upgrade allowance provided to correct this concern.'

Honestly, I would never buy a Dodge again, and certainly not at Derrick Dodge by all means.

Write a Comment