By caitlyn D on April 22, 2023 Verified by Guest

starting out, i was trusting due to the good reviews off ebay, not realizing all of the good ones were from before covid. i got the engine, as it was installed i got a call from my mechanic saying that the engine i bought was worse off than the original engine i had in my car. i called alex and his response was that they had a very low return rate and it sucks that i just happened to be a part of the 1.7% but he couldn’t help me. he offered to send another engine and when i asked how i could be sure it wouldn’t be faulty again, he claimed he ran tests but that a blown head gasket (which was why the first engine he sent was faulty) would not be noticeable in his testing because it had to be in a car, yet he told me in the next sentence that he did, in fact, pull it out of a car. he was very rude and compared it to buying a washer and dryer, saying that the seller would do nothing for you in that scenario. i sent the engine back and almost immediately i received an email saying that all the parts were not there (intake and fuel rails) but the image he sent me showed they had unwrapped the engine and taken the parts off. when i called he said he would only send me my money if i could get picture proof of the parts at the loading dock. luckily, the company we used to ship the engine was awesome and sent us the pictures almost immediately. these images showed the shipping label on top of the intake and then strapped down and then 3 pallets surrounding the engine. when we sent alex the images he replied laughing saying “that’s one way to do it” but when it came time to talk money he said “that’s not how it came.” he asked for me to call in a few days, and when i did he said he found the intake in the back of the truck (that belonged to a company in NC) 2 weeks later, which i found a bit suspicious. he then replied “if it was bolted down it wouldn’t have flown off” which it was bolted down, and even if it wasn’t, the way it was strapped down and covered by a pallet it couldn’t have flown off. he then told me i had to take parts off the engine that originally came with my car and send them to him before he would give me a refund because he needed to “make his engine whole” which lead me to believe he was planning to resale this faulty engine. after i went on ebay i saw the same image of the engine he sent me on 2 separate listings claiming to be 2 separate motors, which confirmed my suspicions. overall, i learned a huge lesson about researching companies before buying from them. i hope one day alex decides to have a change of heart and treat people with some decency.

By kathleen scholz on February 16, 2021 Verified by Email

Great speed service simple ,uncomplicated invoices.would go anywhere else from now on.highly recommended to friends and fellow mechanics.

By charlotte shifflett on December 2, 2020 Verified by Email

A & A Auto and Truck took good care of me and my car! Always have! Great service! A+++

By regina luna on November 19, 2020 Verified by Email

HIGHLY RECOMMEND!! The engine works and looks as described.
Thanks, sales staff for everything. A+

By SherriSanders2 on November 11, 2019 Verified by Email

Engine arrived in good shape. Communication with seller was great!

By jeffreythornton23 on November 3, 2019 Verified by Email

Great inventory and the best prices!A & A Auto and Truck is the go to place. They'll find just what you need! Miss you guys!Great folks to purchase an engine from!! They stand behind their engines 100%

By HaroldTownsend on October 7, 2019 Verified by Email

Took my car here, and got a fair value given it was approaching 200K in miles and 10+ years of wear and tear. Talk to Homar, if you can.

By AnaMoss on August 21, 2019 Verified by Email

Quick shipping....thanks

By caitlyn D on April 22, 2023 Verified by Guest

starting out, i was trusting due to the good reviews off ebay, not realizing all of the good ones were from before covid. i got the engine, as it was installed i got a call from my mechanic saying that the engine i bought was worse off than the original engine i had in my car. i called alex and his response was that they had a very low return rate and it sucks that i just happened to be a part of the 1.7% but he couldn’t help me. he offered to send another engine and when i asked how i could be sure it wouldn’t be faulty again, he claimed he ran tests but that a blown head gasket (which was why the first engine he sent was faulty) would not be noticeable in his testing because it had to be in a car, yet he told me in the next sentence that he did, in fact, pull it out of a car. he was very rude and compared it to buying a washer and dryer, saying that the seller would do nothing for you in that scenario. i sent the engine back and almost immediately i received an email saying that all the parts were not there (intake and fuel rails) but the image he sent me showed they had unwrapped the engine and taken the parts off. when i called he said he would only send me my money if i could get picture proof of the parts at the loading dock. luckily, the company we used to ship the engine was awesome and sent us the pictures almost immediately. these images showed the shipping label on top of the intake and then strapped down and then 3 pallets surrounding the engine. when we sent alex the images he replied laughing saying “that’s one way to do it” but when it came time to talk money he said “that’s not how it came.” he asked for me to call in a few days, and when i did he said he found the intake in the back of the truck (that belonged to a company in NC) 2 weeks later, which i found a bit suspicious. he then replied “if it was bolted down it wouldn’t have flown off” which it was bolted down, and even if it wasn’t, the way it was strapped down and covered by a pallet it couldn’t have flown off. he then told me i had to take parts off the engine that originally came with my car and send them to him before he would give me a refund because he needed to “make his engine whole” which lead me to believe he was planning to resale this faulty engine. after i went on ebay i saw the same image of the engine he sent me on 2 separate listings claiming to be 2 separate motors, which confirmed my suspicions. overall, i learned a huge lesson about researching companies before buying from them. i hope one day alex decides to have a change of heart and treat people with some decency.

By kathleen scholz on February 16, 2021 Verified by Email

Great speed service simple ,uncomplicated invoices.would go anywhere else from now on.highly recommended to friends and fellow mechanics.

By charlotte shifflett on December 2, 2020 Verified by Email

A & A Auto and Truck took good care of me and my car! Always have! Great service! A+++

By regina luna on November 19, 2020 Verified by Email

HIGHLY RECOMMEND!! The engine works and looks as described.
Thanks, sales staff for everything. A+

By SherriSanders2 on November 11, 2019 Verified by Email

Engine arrived in good shape. Communication with seller was great!

By jeffreythornton23 on November 3, 2019 Verified by Email

Great inventory and the best prices!A & A Auto and Truck is the go to place. They'll find just what you need! Miss you guys!Great folks to purchase an engine from!! They stand behind their engines 100%

By HaroldTownsend on October 7, 2019 Verified by Email

Took my car here, and got a fair value given it was approaching 200K in miles and 10+ years of wear and tear. Talk to Homar, if you can.

By AnaMoss on August 21, 2019 Verified by Email

Quick shipping....thanks