Camco Acura
1.7 Listed In: Acura Dealers
Building on a reputation of integrity and exceeding customer expectations through our experienced and knowledgeable staff, superior service and competitive prices. Camco Acura: where customers become friends!
By Omar zaher on December 7, 2020 Verified by Google
I had the worst service experience recently at Camco with an owful and careless customer service. I found my car missing 2 main parts after receiving my car from the service and when returning home, the big black plastic engine cover AND the converter shield. Unfortunately after more than 10 calls and leaving notes to the service manager James and the dealership manager.. Ignorance is what I received. Always not on desk, leave a massage, he will call back bla.. Blaa Blaa.
And when the service manager called back after escalation, he simply denied that these parts were missing from the service and that it might be lost somewhere else...after back and forth and reminding him that this dangling shield was already part of the service I asked for to be fixed.. His response was is to wait, with an undetermined date, till they remove the needed parts from a preowned car IF they had one!.
Unfortunately the only way left to me now is to escelate to Acura Canada, hopping that they could help me with my issue with this dealership, and will post my review everywhere to warn others from servicing their cars at Camco.
These people at Camco don't have the minimal Quality control procedures to assure that every bolt and part have been returned in place before releasing to customers.
By barbonneau on September 9, 2012 Verified by Email
I`m an Acura fan I have own 3 Acura`s so far but never purchase any from them. I went there this weekend to entertain myself the sell men was pulling every trick and lame line in the book even his co-worker was laughing in the back. They won’t give you any money for your used Acura do yourself a favor buy somewhere else.
Thanks camco for the entertainment..
By Brown Magpie on July 7, 2011 Verified by Guest
This place is a joke.
1)They will try to rip you off
2)They are not friendly. I was politely "debating" a situation regarding the service I was getting WHILE over-hearing another Camco Acura Employee scream at a client on the phone.
3)Outrageous pricing
4)THEY LIE.
By ezij on August 12, 2010 Verified by Email
The service department use high pressure "Used Car Salesman" techniques to confuse, manipulate, and mislead you. They do not back up their service. If you encounter a problem resulting from their work they will offer to fix it for an additional charge. One technique they use I did not mind: When you pay the bill you are served by a pretty girl in a skimpy dress so you don’t notice the overcharge on the statement.
By Amethyst Bulldog on September 12, 2008 Verified by Guest
THE BEST ACURA DEALERSHIP ESPECIALLY THE BODY SHOP
By Omar zaher on December 7, 2020 Verified by Google
I had the worst service experience recently at Camco with an owful and careless customer service. I found my car missing 2 main parts after receiving my car from the service and when returning home, the big black plastic engine cover AND the converter shield. Unfortunately after more than 10 calls and leaving notes to the service manager James and the dealership manager.. Ignorance is what I received. Always not on desk, leave a massage, he will call back bla.. Blaa Blaa.
And when the service manager called back after escalation, he simply denied that these parts were missing from the service and that it might be lost somewhere else...after back and forth and reminding him that this dangling shield was already part of the service I asked for to be fixed.. His response was is to wait, with an undetermined date, till they remove the needed parts from a preowned car IF they had one!.
Unfortunately the only way left to me now is to escelate to Acura Canada, hopping that they could help me with my issue with this dealership, and will post my review everywhere to warn others from servicing their cars at Camco.
These people at Camco don't have the minimal Quality control procedures to assure that every bolt and part have been returned in place before releasing to customers.
By barbonneau on September 9, 2012 Verified by Email
I`m an Acura fan I have own 3 Acura`s so far but never purchase any from them. I went there this weekend to entertain myself the sell men was pulling every trick and lame line in the book even his co-worker was laughing in the back. They won’t give you any money for your used Acura do yourself a favor buy somewhere else.
Thanks camco for the entertainment..
By Brown Magpie on July 7, 2011 Verified by Guest
This place is a joke.
1)They will try to rip you off
2)They are not friendly. I was politely "debating" a situation regarding the service I was getting WHILE over-hearing another Camco Acura Employee scream at a client on the phone.
3)Outrageous pricing
4)THEY LIE.
By ezij on August 12, 2010 Verified by Email
The service department use high pressure "Used Car Salesman" techniques to confuse, manipulate, and mislead you. They do not back up their service. If you encounter a problem resulting from their work they will offer to fix it for an additional charge. One technique they use I did not mind: When you pay the bill you are served by a pretty girl in a skimpy dress so you don’t notice the overcharge on the statement.
By Amethyst Bulldog on September 12, 2008 Verified by Guest
THE BEST ACURA DEALERSHIP ESPECIALLY THE BODY SHOP
Powered by 
Camco Acura 1.8 out of 5.0 based on 5 user reviews.
1475 Carling Ave, Ottawa, ON