By Dave S Guanaco on January 16, 2015 Verified by Guest

I have bought many vehicles in my time on this earth but this experience was definitely out of this world..........and never to be repeated. I was ignored, left waiting and accused of being a liar, after deposit was taken of course. the truck was brought to me on delivery day, 2 hours later than the agreed time, dirty, the washer bottle was nearly empty, the gas tank had less than 1/4 fill and it was DAMAGED in 3 places. I waited 4 weeks to get it taken in for repair and the parts hadn't been ordered and I was then told I had damaged a bumper that I claimed was damaged at delivery. I have to say the bodyshop foreman is a star and tried to help as did the service guy but the rest of the wasters...nothing. After, I called GM to complain and was given a weak apology from the "GM Ambassador" and that was that, end of conversation, she wasn't interested. GM are suffering against the likes of Ford, I am not suprised. In 2 years, guess which model truck I will be driving!! Don't go near EASTSIDE or GM products for that matter

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By Dave S Guanaco on January 16, 2015 Verified by Guest

I have bought many vehicles in my time on this earth but this experience was definitely out of this world..........and never to be repeated. I was ignored, left waiting and accused of being a liar, after deposit was taken of course. the truck was brought to me on delivery day, 2 hours later than the agreed time, dirty, the washer bottle was nearly empty, the gas tank had less than 1/4 fill and it was DAMAGED in 3 places. I waited 4 weeks to get it taken in for repair and the parts hadn't been ordered and I was then told I had damaged a bumper that I claimed was damaged at delivery. I have to say the bodyshop foreman is a star and tried to help as did the service guy but the rest of the wasters...nothing. After, I called GM to complain and was given a weak apology from the "GM Ambassador" and that was that, end of conversation, she wasn't interested. GM are suffering against the likes of Ford, I am not suprised. In 2 years, guess which model truck I will be driving!! Don't go near EASTSIDE or GM products for that matter

Write a Comment