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Mazda Gabriel St-Jacques

Mazda Gabriel St-Jacques Verified by Uberall

1.7

(4 Reviews)

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5333 Rue Saint-Jacques, Montréal, QC, H4A 2C9

514-484-7777

Website

Today 07:30AM - 09:00PM

Listed In: All Terrain Vehicles, Used Car Dealers, Auto Service

Chez Mazda Gabriel St-Jacques, nos experts Mazda sauront vous Ă©couter pour vous diriger vers le vĂ©hicule qui correspond Ă  vos besoins, qu'il s'agisse d'une berline, d'une coupĂ©, d'une voiture de luxe, d'un VUS, d'une sportive puissante ou d'un vĂ©hicule hybride. ĂŠtre client chez Mazda Gabriel… Read more

1.7

4 Reviews

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PARMIS135956

By PARMIS135956 on January 18, 2020 Verified by Email

Be aware, they will cheat on you easily on a way that you event don't notice as they are very professional in it.they pushed and convinced me to buy a life-time anti rust on a new car but nothing mentioned on the guarantee in terms of time; after signing the contract just said this oily anti rust will last 5 years.much to my surprise, when I got a mechanic checked my car, no anti rast was applied.they just knew that a new car won't rust in 5 years and charged me almost$1300 for it!

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Bole Bull-Terrier

By Bole Bull-Terrier on July 15, 2011 Verified by Guest

From the receptionist to the service manager, I experienced poor customer service, language issues and lies.

The diagnostic for $89 + tax was supposed to be 60-90 minutes long and include computers hooked up to sensors etc. Instead I received a three line summary stating that the distributor needed replacing and the car started intermittently. No other problems were detected on my 19 year-old car. Interestingly, the driving belt needed tightening and screeched upon starting but they never even noticed this!
Cost to repair: $1300 + tax (part and 3 hours labor)

I asked for an image and description of the distributor part to which the service manager agreed. He never sent it!

The technician had forgotten to reconnect the wire on the distributor and following the diagnostic, I discovered 2 wires standing up with male endings, one of which connected to the distributor.

A reputable garage quoted one hour labor and suggested getting a second-hand part due to the car's age.

My repair cost: $220

I would not recommend Mazda Gabriel.

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Marie514

By Marie514 on February 23, 2011 Verified by Email

Very good Mazda dealership, I was welcome by Jim Turnbull who confirms my intention to choose my new car for my birthday! I’m a happy-new-owner of the SUV Mazda CX-9. I’m so proud of it… Many thanks to Jim and Mazda President’s team.

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allen1128

By allen1128 on October 21, 2009 Verified by Email

Bad experience for me. I brought my Mazda Protege there for inspection and it came back with a huge noise from the exhausted pipe. I called them and they said the problem was there before and got worse in the garage by coincidence. Quote what the advisor from Gabriel said, "Just like when you park your car in the parking lot tonight, and battery is dead tomorrow morning, is that my fault?" Hell, yes, if it is in your parting lot, I suppose.

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PARMIS135956

By PARMIS135956 on January 18, 2020 Verified by Email

Be aware, they will cheat on you easily on a way that you event don't notice as they are very professional in it.they pushed and convinced me to buy a life-time anti rust on a new car but nothing mentioned on the guarantee in terms of time; after signing the contract just said this oily anti rust will last 5 years.much to my surprise, when I got a mechanic checked my car, no anti rast was applied.they just knew that a new car won't rust in 5 years and charged me almost$1300 for it!

Write a Comment

Bole Bull-Terrier

By Bole Bull-Terrier on July 15, 2011 Verified by Guest

From the receptionist to the service manager, I experienced poor customer service, language issues and lies.

The diagnostic for $89 + tax was supposed to be 60-90 minutes long and include computers hooked up to sensors etc. Instead I received a three line summary stating that the distributor needed replacing and the car started intermittently. No other problems were detected on my 19 year-old car. Interestingly, the driving belt needed tightening and screeched upon starting but they never even noticed this!
Cost to repair: $1300 + tax (part and 3 hours labor)

I asked for an image and description of the distributor part to which the service manager agreed. He never sent it!

The technician had forgotten to reconnect the wire on the distributor and following the diagnostic, I discovered 2 wires standing up with male endings, one of which connected to the distributor.

A reputable garage quoted one hour labor and suggested getting a second-hand part due to the car's age.

My repair cost: $220

I would not recommend Mazda Gabriel.

Write a Comment

Marie514

By Marie514 on February 23, 2011 Verified by Email

Very good Mazda dealership, I was welcome by Jim Turnbull who confirms my intention to choose my new car for my birthday! I’m a happy-new-owner of the SUV Mazda CX-9. I’m so proud of it… Many thanks to Jim and Mazda President’s team.

Write a Comment

allen1128

By allen1128 on October 21, 2009 Verified by Email

Bad experience for me. I brought my Mazda Protege there for inspection and it came back with a huge noise from the exhausted pipe. I called them and they said the problem was there before and got worse in the garage by coincidence. Quote what the advisor from Gabriel said, "Just like when you park your car in the parking lot tonight, and battery is dead tomorrow morning, is that my fault?" Hell, yes, if it is in your parting lot, I suppose.

Write a Comment

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Mazda Gabriel St-Jacques 1.7 out of 5.0 based on 4 user reviews.

Mazda Gabriel St-Jacques
5333 Rue Saint-Jacques, Montréal, QC
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Additional Business Details

Business Hours

Monday 07:30AM - 09:00PM

Tuesday 07:30AM - 09:00PM

Wednesday 07:30AM - 09:00PM

Thursday 07:30AM - 09:00PM

Friday 07:30AM - 08:00PM

Saturday 10:00AM - 04:00PM

Accepted Payments

AMEX, MASTERCARD, VISA, CASH, INVOICE

Services

Leasing, Mazda Sales, Service, Mazda Leasing, Sales, Mazda Service

Brands

Mazda, Mazda 3, Mazda 6, Mazda CX-3, Mazda CX-30, Mazda CX-5, Mazda CX-9, Mazda MX-5

Languages

English, French

Email

relationclient@mazdagabrielstjacques.com

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