By ImpaledMonkie Jr on September 18, 2026 Verified by Google

Exceptional service, Joey is a veteran at this and it shows. I switched from an AK carrier and I was out the door in like 20 minutes! Although every other worker I talked with were knowledgeable as well!

By Sharon Hustwit on July 16, 2026 Verified by Google

Kathleen and Brian are awesome. They helped my mom transfer data from her old to new iphone with patience and kindness. I totally recommend this Verizon.

By Barry bauman on June 22, 2026 Verified by Google

I walked into the Verizon store in Fulton Ranch and was pleasantly greeted by Kathleen Tayler. I explained how I called Verizon trying to find out what I qualified for as a 20 year customer and was unable to get someone to help me so I decided to just go to a store. Kathleen was excellent definitely go to Fulton ranch store ask for her highly recommend I got four new phones in less than an hour. Go see Kathleen

By AMY SKALLA on June 22, 2026 Verified by Google

Kathleen Tayler helped me upgrade my phone and correct an issue I had with my account. She persevered and made sure everything was taken care of and done properly. She also made sure I had all possible promotions applied to my account. I am extremely happy with all she did for me and she is VERY knowledgeable in all of Verizon. I would definitely recommend her to my friends and family. She was a pleasure to deal with and I will ask for her in the future to help with my issues.

By Carlos Mendoza on February 8, 2026 Verified by Google

Jaden was awesome. I usually dread going into Verizon because I’ve had issue after issue at other locations (not Verizon’s fault), but this experience completely changed that for me.

I was acknowledged immediately when I walked in, and within about 30 minutes I was fully taken care of. Jaden didn’t waste time, but he also didn’t rush anything. He explained everything in clear, layman’s terms and never said anything that didn’t make sense or feel confusing.

Before giving me any numbers, he checked for promotions and credits to make sure I was getting the best deal. He also walked me through side-by-side comparisons on trading in my phone versus keeping it, which I really appreciated. I originally planned on getting a base model, but the way Jaden explained the options made upgrading make sense for me, and I ended up going with the iPhone 17 Pro Max.

Instead of having me do the new phone’s setup in store, Jaden gave me very clear, straightforward instructions on how to complete the data transfer at home. Everything was explained upfront, with no secrets, surprises, or pressure.

On my way out, I asked about Verizon Internet. Unfortunately my address isn’t eligible yet, but Jaden offered, without being prompted, to write down my information and follow up when it becomes available. That’s going above and beyond in my book.

Because of this experience, I would absolutely go back to this store, and going forward I’ll probably only come to this location based on the level of service I received. 100/10 recommend.