By Angelina Thistle on June 27, 2026 Verified by Google

⭐⭐⭐⭐⭐

David provided outstanding customer service from start to finish. Unfortunately, I had to cancel my storage reservation due to unexpected circumstances, but he was incredibly understanding, patient, and helpful throughout the entire process. He made everything easy and stress-free. It’s rare to receive such genuine and professional service these days. Thank you, David!

By source code on May 22, 2026 Verified by Google

I had an excellent experience getting my storage unit. Heather House, the representative I spoke with, was incredibly helpful and patient, and she made the entire process easy. She answered all my questions clearly and ensured I felt confident in my choice. Truly great customer service.

By Jen Peffers on May 17, 2026 Verified by Google

Great experience with David! Very informative during the whole process. He answered every one of my questions and was very helpful with all of my storage needs. I highly recommend this place for there availability, affordability and superb customer service.. 5

By Phil Ouderkirk on May 15, 2026 Verified by Google

Helpful and friendly customer service. Great value. Well maintained, convenient and easy to access unit. Everything was explained well and wouldn’t hesitate to rent another unit here in the future if needed. Great experience having a storage unit here overall!

By Thiru Kumaran on March 4, 2026 Verified by Google

Had a great experience at StorageMart! The check-in process was smooth and quick, and everything was explained clearly. David was especially helpful — he walked me through all the details, answered my questions, and made sure I felt confident about my unit and access. Excellent customer service and a very easy setup overall. Highly recommend!

By Lorilee Lawrence on February 26, 2026 Verified by Google

Had a storage locker for a few years here. They were always helpful when needed. Roadways to the lockers were well maintained even in the winter.
Today as I took the last items out of the Locker David was an amazing help.

By Ariel Learoyd on February 25, 2026 Verified by Facebook

David and Michelle at the Barlow Tr location were so helpful when it came time to end the contract for my storage unit! Great customer service and a well run, secure location.

By Christina Gompf-Alksne on October 21, 2025 Verified by Google

This storage Mart is the best in the city. Their staff are so friendly and keep everything clean and answer any questions. Clearly great prices to definitely recommend.

By Jay Dawg on October 18, 2025 Verified by Google

⭐️⭐️⭐️⭐️⭐️
I’ve had a great experience with StorageMart on Barlow Trail. The facility is secure, and easy to access, but what really stood out to me was the excellent customer service. Michelle went above and beyond to help me with my storage needs — she was friendly, knowledgeable, and made the whole process smooth and stress-free. It’s not often you come across someone who genuinely cares about their customers, and Michelle definitely does. Highly recommend this location!

By Don McMillan on October 2, 2025 Verified by Google

Last minute panick decision on my part. But all at ease now. Ms. Ginny was very helpful and kind to deal with. Thankyou and Kudo's to StorageMart

By Aldrich Carnero on September 9, 2025 Verified by Google

“I had a great experience with this storage facility. The place is clean, secure, and very well maintained. David was extremely helpful, professional, and made the whole process easy and stress-free. I highly recommend this storage and David if you’re looking for reliable service and peace of mind.”

By Lauren George on August 5, 2025 Verified by Google

Amazing service from all staff at this location especially the wonderful man that helped me move out today I think his name is Richard. I dealt with the ladies working when I had an issue with my lock & they were all so nice as well. I will only come to this location for storage because of the wonderful human beings working here. Big thank you to them.

By Angie C on June 23, 2025 Verified by Google

The staff here are super friendly and helpful. Richard was very efficient when I had to extend my rental after having already given notice. When I did vacate it was super easy! Thank you for making this rental headache free from check in to check out!

By singh gill on June 18, 2025 Verified by Google

I’ve had a great experience at StorageMart on Barlow Trail SE. The facility is clean, secure, and easy to access. Richard has been especially helpful professional, friendly, and always willing to go the extra mile to make sure everything runs smoothly. It’s clear he cares about customer service and takes pride in the space. I highly recommend this location if you’re looking for reliable storage with excellent staff support.

By Billy Benson on June 17, 2025 Verified by Google

Richard at StorageMart is incredibly friendly and helpful! From the moment I walked in, he made the entire process smooth and stressfree. He took the time to answer all my questions, showed me the available units, and made sure I felt comfortable with everything. Great customer service like his really makes a difference. Highly recommend this location, ask for Richard!

By Mohammad Khan on June 4, 2025 Verified by Google

I came back to Canada for my citizenship oath ceremony, only to find my car wouldn’t start after sitting idle for over 8 months. I had my own portable jump starter, but it didn’t work. As I was heading out of the facility, Richard at StorageMart kindly gave me a ride to the main gate in his lovely golf cart. On the way, I shared my ordeal with him.

While I was walking back to close my unit and wait for roadside assistance, I saw Richard again — this time with a smile and the words: “I’ve got a gift for you.” I joked, “Another ride to the main gate?” and he said, “Even better, I’ve got a portable jump starter.”

Honestly, I was hesitant to try again after my own device failed, but since he had gone out of his way to help, I figured, why not? And guess what, it worked! My car started!

Richard saved me time, money, and stress on a day that was already so meaningful to me. His kindness and initiative reminded me what Canada is truly about, good people helping each other without expecting anything in return. Thank you, Richard. You're a gem!

By Chaitya Markanda on February 26, 2025 Verified by Google

Had great experience with glady. She explained the lease very nicely and patiently and in full detail. The unit was very clean, and they took us to the unit before signing the lease just to make sure we are happy with our purchase. Thanks storagemart😊👍

By Jeremy Purviance on February 25, 2025 Verified by Google

Very friendly and professional staff. Easy to access location as well. Picture of a 10x15 from this location, easy drive up access.

By Julia Speaker on January 29, 2025 Verified by Google

This is the second time I have used StorageMart in the Barlow Trail location. Both times they have been extremely responsive and kind in any issues that I’ve had. I will definitely use them again if I need to in the future!

By Jing L on January 13, 2025 Verified by Google

Very happy and smooth experience to rent lockers there. Glady is super helpful to satisfy all my needs! Will be my number one choice for storage and moving solutions in the future.

By Javiera De la rosa on December 30, 2024 Verified by Google

This place sells you an offer but they don't respect it. Read the clauses in your contract carefully because they change the prices. Also, since it gets dark at 5 pm in winter, my storage had no light and neither did the outside. Terrible place to have a storage room..

By Jasmeet Sidhu on December 29, 2024 Verified by Google

I visited the storage mart recently, and I had a wonderful experience. Glady was super helpful and made the whole check in process very smooth and easy.

By Robert Smith on December 24, 2024 Verified by Google

Girls at the front desk were so helpful and nice . Great facility . Highly recommended

By Brittney King on December 5, 2024 Verified by Google

Not only was my unit broken into. They have released to me monthly statements before I pay every single month up untill the last, i would have moved and left otherwise. I was waiting to receive my last one. It slipped my mind to call and previously I never was told i signed up for a special amount that ended and when I asked if they increase it as none of this was listed in my lease except can randomly be changed, the lady told me they do slightly. But they jumped my rent up to shocking amount and never did send a notice like they do every single other month. Thats a pretty shady business deal. They told me it increases a bit yes not almost 5x my current cost. Not to mention after the break in it took them a whole month to fix my lock. Avoid this storage place. Very deceiving and unreliable to keep your items safe.

There company called im going to fix the stars to mid because she did make things better. She got me refunded some of my money back due to the mishap she was also very polite and very respectful. Thank you! (Also was the Regonal manager) apologies for forgetting her name.

By Darcy E on October 5, 2024 Verified by Google

Absolutely great service today. Same as any other dealings I have had with this location in the past, always reliable and courteous.