By Michael Creel on September 28, 2022 Verified by Google

My wife and I buy a lot of Louis Vuitton items in this store, and after today that will never ever happen again. We purchased a pair of men's loafers a few weeks ago and had them shipped to the house as they had to order that size (9.5).

The shoes arrived in two days and didn't fit, then I noticed they sent the wrong size, and we received a 9.0. we were told the Manager had in fact ordered a 9.0 instead of a 9.5. We requested a refund and were refused and offered store credit. We had to order another pair in the right size.

A week later we've not received the order and at $1,033 we're concerned. My wife called this store and they would give her no information regarding a tracking number and were very rude to her. We will never spend another dime in this store.