By Mitsy1 on October 11, 2019 Verified by Email

Would give these guys a zero but it doesn't exist. If you are looking for paint to match your vehicle (as per the vehicle code) stay far away from these people. They got one can out of 4 attempts/visits right. Even I could tell the colors were off just by looking at the can (and am not talking slightly off but extremely off). All they would say is you get what you get, and they wouldn't even try and tweak the obvious use of too much black. They insist it's all pre-measured and that's all they can do. Had to contact NAPA Head Office and then they agreed to give me my money back. Went over to Part Source, guy mixed me up 2 cans and even took it out to the car to eye it up and make sure it was right. It was perfect. This guy was even shocked at the color of the bumper that was supposed to be the right match from Napa. To boot the cans were way cheaper at $22/can versus NAPA's price of $35 (with CAA 10% discount) for same amount, and the paint went on way nicer than NAPA's. These guys cost me so much headache and wasted time and were rude to boot despite their own failures. All I can say is stay away and go to Part Source and avoid yourself a lot of grief. They shouldn't even be in the paint mixing business given the reputation that one expects from an established business like NAPA. Will never go back to this store for anything.
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By SKWEEN1 on March 6, 2009 Verified by Email

Great service by these guys. I was in on a weekend but the brakes I needed were out of stock but they were at their Dartmouth location. The counter clerk sent one of their drivers to Dartmouth to pick them up while I waited! Excellent service and a great shopping experience !

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By Mitsy1 on October 11, 2019 Verified by Email

Would give these guys a zero but it doesn't exist. If you are looking for paint to match your vehicle (as per the vehicle code) stay far away from these people. They got one can out of 4 attempts/visits right. Even I could tell the colors were off just by looking at the can (and am not talking slightly off but extremely off). All they would say is you get what you get, and they wouldn't even try and tweak the obvious use of too much black. They insist it's all pre-measured and that's all they can do. Had to contact NAPA Head Office and then they agreed to give me my money back. Went over to Part Source, guy mixed me up 2 cans and even took it out to the car to eye it up and make sure it was right. It was perfect. This guy was even shocked at the color of the bumper that was supposed to be the right match from Napa. To boot the cans were way cheaper at $22/can versus NAPA's price of $35 (with CAA 10% discount) for same amount, and the paint went on way nicer than NAPA's. These guys cost me so much headache and wasted time and were rude to boot despite their own failures. All I can say is stay away and go to Part Source and avoid yourself a lot of grief. They shouldn't even be in the paint mixing business given the reputation that one expects from an established business like NAPA. Will never go back to this store for anything.
Useful Funny Cool

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By SKWEEN1 on March 6, 2009 Verified by Email

Great service by these guys. I was in on a weekend but the brakes I needed were out of stock but they were at their Dartmouth location. The counter clerk sent one of their drivers to Dartmouth to pick them up while I waited! Excellent service and a great shopping experience !

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