By 2argyle2 on August 16, 2016 Verified by Email

This is one of the worst companies I have ever dealt with. I bought a chair supposedly $247 off list price. It was sold to me as a floor/ sale item therefore could not be returned. After trying the chair for a few days it did not help my back. I viewed the manufacturers site, Humanscale, and other Relax The Back sites and found the same chair (not a sale item) less than I paid the store for what they said was a sale item. I spoke to the sales person Betty for two weeks in an attempt to find out why. Betty was no help whatsoever, just kept fobbing me off with excuses. 8/16/2016 I spoke to the owner, Bill. Bill was no better than Betty. I went through a line by line description of the chair on the manufactures site with Bill matching precisely the chair I bought, the price was less than the so called sale price offered by Relax The Back Store, West Hartford, CT. Never again!!!!!

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By 2argyle2 on August 16, 2016 Verified by Email

This is one of the worst companies I have ever dealt with. I bought a chair supposedly $247 off list price. It was sold to me as a floor/ sale item therefore could not be returned. After trying the chair for a few days it did not help my back. I viewed the manufacturers site, Humanscale, and other Relax The Back sites and found the same chair (not a sale item) less than I paid the store for what they said was a sale item. I spoke to the sales person Betty for two weeks in an attempt to find out why. Betty was no help whatsoever, just kept fobbing me off with excuses. 8/16/2016 I spoke to the owner, Bill. Bill was no better than Betty. I went through a line by line description of the chair on the manufactures site with Bill matching precisely the chair I bought, the price was less than the so called sale price offered by Relax The Back Store, West Hartford, CT. Never again!!!!!

Write a Comment