By Thyago Resende Furtado on June 5, 2026 Verified by Facebook Entrepot Public

Finnley and Christian made my onboarding experience super easy, and explained everything extremely well. The best customer experience ever! Christian is always willing to help when I'm there and looking to make things easier. I only have good things to say about them. I don't know if I'll ever have to recommend a storage place to someone, but if I ever do, it will be this location!

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By Rushil on May 8, 2026 Verified by Google Entrepot Public

Great service from Baha at Entrepôt Public! He was professional, friendly, and very helpful throughout the whole process. Everything was smooth and easy, and he made sure all my questions were answered. I really appreciated the excellent customer service and would definitely recommend the service to others. also Big up Christian too!

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By Joel Johan on April 9, 2026 Verified by Google Entrepot Public

Pretty easy and secure access. Friendly staff helped me navigate on my first day and the establishment feels safe and well lit and climate controlled. I would recommend this place! (I took a 5x5 for a short them storage for 3 months). They have enough buggies for everyones use, but not always put back in designated area. I would use them again in the future.

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By Lo Jack on March 17, 2026 Verified by Google Entrepot Public

I had a great experience and truly appreciate the excellent service provided. I want to give a special thanks to John and Chris for their outstanding help. They went above and beyond to make sure everything was taken care of before my shipment arrived.

There was quite a bit of snow and ice that needed to be cleared, and they handled it quickly and efficiently. Despite the tough weather conditions, they stayed professional, positive, and focused on getting the job done right. Their effort made a huge difference and ensured that the delivery process went smoothly without any delays or issues.

What really stood out to me was their attention to detail and willingness to help. They didn’t just do the minimum—they made sure the entire area was safe and accessible. It’s rare to see that level of dedication and teamwork.

Thanks to John and Chris, everything was ready just in time, and I didn’t have to worry about anything. I highly recommend this team to anyone looking for reliable and hardworking service. Will definitely come back again!

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By Anu Vina on March 2, 2026 Verified by Google Entrepot Public

We went today to book storage and honest Baha was amazing , made the process easy , showed us everything from beginning to end. He was so efficient in his work and super kind and nice. Recommend anyone to go book storage here prices are reasonable

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By Rodney Maia on March 2, 2026 Verified by Google Entrepot Public

Baha provided us with answers to all our questions, gave us promotional pricing, very friendly, super polite, and was very efficient. All in all a great experience. Thanks Baha!

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By Joel Johan on January 26, 2026 Verified by Google Entrepot Public

Pretty easy and secure access. Frie day staff helped me navigate on my first day and the establishment feels safe and well lit and climate controlled. I would recommend this place! (I took a 5x5 for a short them storage)

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By Brandan Johnston on October 13, 2025 Verified by Google Entrepot Public

I was preparing to move and needed a secure place to store my belongings while putting my condo up for sale. I stopped by Entrepôt Public on Rue Jean-Pratt, and what was intended to be the first of three storage locations I planned to visit ended up being the only one — I signed up on the spot because of the exceptional service I received.

The sales staff went above and beyond, taking the time to explain every detail of the storage process and patiently answering all my questions. It’s rare for me not to shop around, but their professionalism, knowledge, and genuine willingness to help made the decision incredibly easy. Even as an existing customer, I continue to receive attentive and personalized service that far exceeds what I’ve experienced elsewhere.

The facility itself is clean, well-maintained, and easy to access, with clear signage and practical layouts, making moving items in and out straightforward. While many storage facilities can offer similar physical conditions, what truly sets Entrepôt Public apart is the level of care and attention from the staff. Their commitment to customer satisfaction is evident in every interaction, and it makes the entire experience smooth, stress-free, and reassuring. I couldn’t recommend Entrepôt Public more highly to anyone in need of storage solutions. Thank you Christian!

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By Tonton Fripouille on September 30, 2025 Verified by Google Entrepot Public

Both guys were genuinely helpful. Probably spent 45m explaining details and answering all my questions. John and Baha at the desk are true cx service heroes.
Edit* I've been shping around and the price a this storage is competitive and insurance is proposed but is not pushed.

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By hany abdelkarim on January 27, 2025 Verified by Google Entrepot Public

Very good storage

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By Isabela Farias on January 27, 2025 Verified by Google Entrepot Public

Nice staff and very helpful. Practical way of storing your things if you are moving and need extra space.

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By Lena Do on December 30, 2024 Verified by Google Entrepot Public

Best customer service I’ve had in my life. John really went out of his way to go above and beyond for me and from what I can see, all the other renters too! I would give 10 stars if I could. :)
Do not hesitate to rent here!

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By Dani Ziadeh on December 9, 2024 Verified by Google Entrepot Public

John and Isabelle were lovely, very helpful and gave me all the info I needed

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By Benoit Breault on November 24, 2024 Verified by Google Entrepot Public

Friendly staff, good advice, was abke to register and sign rental paperwork quickly. Only good things to say.

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By Nedal Ataya on November 20, 2024 Verified by Google Entrepot Public

I bought packaging materials from them. The sales team is more than wonderful and professional. I send them my greetings with all thanks and respect.

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By Hans Sylvano Kapisy Alain on September 26, 2024 Verified by Google Entrepot Public

Professional and friendly service from John. He will walk you through everything you need to know.

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By Khaled BEN TEKAYA on September 9, 2024 Verified by Google Entrepot Public

I recently had the pleasure of renting a storage room at this facility , and I couldn’t be more satisfied with the experience. The storage room itself is impeccably clean, well-organized, and secure. The layout makes it easy to store and retrieve items, and the climate control ensures that everything stays in perfect condition.
What truly sets this facility apart is the exceptional service provided by John. From the moment I walked in, John was incredibly helpful and friendly. He took the time to understand my storage needs and offered valuable advice. His professionalism and attention to detail made the entire process smooth and stress-free.

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By Bor Tanasijevic on August 28, 2024 Verified by Google Entrepot Public

I just moved my things into this location and I was beyond happy with the service!! They helped me find the perfect storage for me and the prices were a lot more affordable than other companies. I highly recommend!!

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By Nahima on July 29, 2024 Verified by Google Entrepot Public

My experience has been wonderful. The facility is clean and easy to use. The staff is amazing and offer excellent customer service.
I highly recommend this place (9445 Jean-Pratt) and would use the service again.

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By Lucian Sandu on July 25, 2024 Verified by Google Entrepot Public

The team : best customer service
The site : easy acces, spotless
I come back with pleasure every time I need an extra storage space

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By Elizabeth Fraser on July 2, 2024 Verified by Google Entrepot Public

Excellent experience, John and Daly were incredibly kind and helpful! The customer service was really above and beyond, the building was clean and accessible, and prices were very reasonable.

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By Angella Keushgerian on June 9, 2024 Verified by Google Entrepot Public

My dad has been at this Entrepot Public for over a decade and he gets such a great service each time he goes. I recently also had to rent a storage and John is so helpful, friendly and very knowledgeable about everything ! 10/10 recommend

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By Naser Albouz on May 29, 2024 Verified by Google Entrepot Public

John is very nice person he knows very well his job and gives useful information explain every things to the point that you will not have any question to ask and always with smile
I strongly recommend this company A+

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By Jacob Van Bergh on April 26, 2024 Verified by Google Entrepot Public

Great and quick service here. Daly and Christian were very helpful in explaining how everything works and answering any questions. Highly recommend!

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By ondula ondula on March 9, 2024 Verified by Google Entrepot Public

Very professional, helpful and friendly staff…Overall very good facility and great price!

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