By Northof49 on October 30, 2015 Verified by Email

Went there for a quick oil change before I left for work in Alberta . While sitting in my truck (it appeared) they were changing and filling with oil as I could see under my trucks open hood that there was a funnel and a black 4 L jug in the engine compartment.
Thought I was going to get Valvoline that comes in a white jug and assumed since I didn’t specify, they were putting in a cheaper grade. They went through the process of having me start the engine and then showing me the dipstick with the correct fluid level. I paid the $69 and left.

Later in the day, not feeling confident about what they had put in my engine I picked up a jug of Pennzoil 5W-30. The next day I began to drain the oil that they supposedly changed.
To my surprise, as soon as I pulled the plug, dark used oil came out. It became obvious that they had never even drained or changed the oil. They only put on a show so it would appear that they changed the oil.

So in hind sight, I can certainly say that they intentionally deceived me and gave the appearance of performing an oil change, going so far as to put clean oil on my dipstick.
If I was not away and working out of the province for the next two months I would be perusing fraud charges with the police.

I did email Great Canadian Oil Change head office about this but after five days they have not responded .
Please do not support this business. Go to Mr Lube or one of the other quick lube locations.

Write a Comment

By waterlynx on March 3, 2011 Verified by Email

They do not offer the best price, but remain on cheaper side.
Their service is fast and pleasant, and I will be going there again.

Write a Comment

By Northof49 on October 30, 2015 Verified by Email

Went there for a quick oil change before I left for work in Alberta . While sitting in my truck (it appeared) they were changing and filling with oil as I could see under my trucks open hood that there was a funnel and a black 4 L jug in the engine compartment.
Thought I was going to get Valvoline that comes in a white jug and assumed since I didn’t specify, they were putting in a cheaper grade. They went through the process of having me start the engine and then showing me the dipstick with the correct fluid level. I paid the $69 and left.

Later in the day, not feeling confident about what they had put in my engine I picked up a jug of Pennzoil 5W-30. The next day I began to drain the oil that they supposedly changed.
To my surprise, as soon as I pulled the plug, dark used oil came out. It became obvious that they had never even drained or changed the oil. They only put on a show so it would appear that they changed the oil.

So in hind sight, I can certainly say that they intentionally deceived me and gave the appearance of performing an oil change, going so far as to put clean oil on my dipstick.
If I was not away and working out of the province for the next two months I would be perusing fraud charges with the police.

I did email Great Canadian Oil Change head office about this but after five days they have not responded .
Please do not support this business. Go to Mr Lube or one of the other quick lube locations.

Write a Comment

By waterlynx on March 3, 2011 Verified by Email

They do not offer the best price, but remain on cheaper side.
Their service is fast and pleasant, and I will be going there again.

Write a Comment