Regent Granite & Marble Inc

Regent Granite & Marble Inc

4.4

(7 Reviews)

Write a Review

125 Bessemer Rd, London, ON, N6E 1P9

519-668-7041

Website

Listed In: Home Decor

Regent Granite & Marble Inc., is a London, Ontario-based company who specializes in granite, marble and quartz countertops and custom pieces. Our expertise ensures that every countertop is custom-tailored specifically to your home's design. <p> We guarantee professional results from the design… Read more

4.4

7 Reviews

Write a Review
zack00000000000

By zack00000000000 on March 14, 2017 Verified by Email

I received terrible service from this company, the owner, and the employees. I ordered granite for the kitchen and had high expectations for this company; expecting them to install it beautifully. This did not happen. The workers who installed the granite came 2 hours late and were rushing to get the job done. The result of this? They broke off a corner piece of the granite, decided to install this and tell us that it looks perfect. This alone tells me that they do not care to provide top quality service. It did not look perfect, it was uneven, unbuffered, and the crack was now very visible and spread across the entire counter top. We asked to replace the piece. They agreed to fix the problem they caused, however I had to wait 2 months for them to come back. This of course brings frustration because I am wasting my time and they were slacking terribly. I felt like I was not a valued customer. They only kept reminding me to pay up for the crappy job they have done in my kitchen. The second time the workers came, they did not level the granite evenly. I was extremely disappointed. Now I have to find someone else to fix the mistake they did which means spending more money than I originally planned. I will never recommend this company to anyone considering the kind of service I received.

Write a Comment

Crimson Barnacle

By Crimson Barnacle on October 26, 2016 Verified by Guest

Regent Granite was fantastic to work with. Lara went out of her way to ensure we received the granite slabs we wanted and kept our budget in mind. Scott double checked the fit and was very patient with our selections and questions. The counter top was cut exactly to fit the profile of the wall, and the over hangs are perfectly even and uniform throughout. The largest run in our kitchen required a seam, Regent worked very hard to make it nearly invisible. Fantastic experience, we will be returning for future projects and recommending them for others!

Jen & Jeff Ricker

Write a Comment

Crimson Otter

By Crimson Otter on May 17, 2016 Verified by Guest

Thank you for your work Regent Granite! It was great for you to have our countertops done. We appreciate your quality of work

Write a Comment

jyk27

By jyk27 on May 11, 2016 Verified by Email

I love Regent Granite's customer service and their quality of work. Reasonable price and their commitment really made me appreciate their work. Thank you so much!

Write a Comment

R

By Regent Granite & Marble Inc

Thank you so much for your valuable feedback!

Write a Reply

Purple Hound

By Purple Hound on April 26, 2016 Verified by Guest

I am always pleasantly surprised at the quality of customer service I receive when speaking with Regent Granite and Marble. Thanks guys!

Write a Comment

R

By Regent Granite & Marble Inc

Thanks so much for the great review!

Write a Reply

KimSB

By KimSB on April 23, 2016 Verified by Email

Loved the service I received! The team at Regent Granite was fantastic!

Write a Comment

R

By Regent Granite & Marble Inc

Thank you very much for your feedback, we really appreciate it!

Write a Reply

Boysenberry Python

By Boysenberry Python on March 4, 2016 Verified by Guest

Recently had Regent install new granite in our kitchen. Great job guys! Glad I went with you. Price was great, and the owners and workers were very nice! Job well done!

Ed & Michelle
London

Write a Comment

zack00000000000

By zack00000000000 on March 14, 2017 Verified by Email

I received terrible service from this company, the owner, and the employees. I ordered granite for the kitchen and had high expectations for this company; expecting them to install it beautifully. This did not happen. The workers who installed the granite came 2 hours late and were rushing to get the job done. The result of this? They broke off a corner piece of the granite, decided to install this and tell us that it looks perfect. This alone tells me that they do not care to provide top quality service. It did not look perfect, it was uneven, unbuffered, and the crack was now very visible and spread across the entire counter top. We asked to replace the piece. They agreed to fix the problem they caused, however I had to wait 2 months for them to come back. This of course brings frustration because I am wasting my time and they were slacking terribly. I felt like I was not a valued customer. They only kept reminding me to pay up for the crappy job they have done in my kitchen. The second time the workers came, they did not level the granite evenly. I was extremely disappointed. Now I have to find someone else to fix the mistake they did which means spending more money than I originally planned. I will never recommend this company to anyone considering the kind of service I received.

Write a Comment

Crimson Barnacle

By Crimson Barnacle on October 26, 2016 Verified by Guest

Regent Granite was fantastic to work with. Lara went out of her way to ensure we received the granite slabs we wanted and kept our budget in mind. Scott double checked the fit and was very patient with our selections and questions. The counter top was cut exactly to fit the profile of the wall, and the over hangs are perfectly even and uniform throughout. The largest run in our kitchen required a seam, Regent worked very hard to make it nearly invisible. Fantastic experience, we will be returning for future projects and recommending them for others!

Jen & Jeff Ricker

Write a Comment

Crimson Otter

By Crimson Otter on May 17, 2016 Verified by Guest

Thank you for your work Regent Granite! It was great for you to have our countertops done. We appreciate your quality of work

Write a Comment

jyk27

By jyk27 on May 11, 2016 Verified by Email

I love Regent Granite's customer service and their quality of work. Reasonable price and their commitment really made me appreciate their work. Thank you so much!

Write a Comment

R

By Regent Granite & Marble Inc

Thank you so much for your valuable feedback!

Write a Reply

Purple Hound

By Purple Hound on April 26, 2016 Verified by Guest

I am always pleasantly surprised at the quality of customer service I receive when speaking with Regent Granite and Marble. Thanks guys!

Write a Comment

R

By Regent Granite & Marble Inc

Thanks so much for the great review!

Write a Reply

KimSB

By KimSB on April 23, 2016 Verified by Email

Loved the service I received! The team at Regent Granite was fantastic!

Write a Comment

R

By Regent Granite & Marble Inc

Thank you very much for your feedback, we really appreciate it!

Write a Reply

Boysenberry Python

By Boysenberry Python on March 4, 2016 Verified by Guest

Recently had Regent install new granite in our kitchen. Great job guys! Glad I went with you. Price was great, and the owners and workers were very nice! Job well done!

Ed & Michelle
London

Write a Comment

Powered by Opio

Regent Granite & Marble Inc 4.4 out of 5.0 based on 7 user reviews.

Regent Granite & Marble Inc
125 Bessemer Rd, London, ON
Get Directions

Additional Business Details

Accepted Payments

cash, visa, mastercard

Languages

English

Year Established

1995

Email

info@regentgranite.ca

Business Claimed Update your Business

Report Incorrect Data Make an Update