Midas
3.9 Listed In: Auto Service, Brake Shops, Tires, Oil, Lube, Filter, Air Conditioning, Body Shops
Trust the midas touch.
By Pat Whitehead on January 5, 2021 Verified by Email
I am a new customer, just started going to Midas, OMG, they treat you as if your a somebody, call you by you first name, car was promised and delivered on time, Curtis is a very friendly guy, and will answer all your questions, will keep going back, THANKS AGAIN TO ALL THE MIDAS WORKERS. ALSO A SPECIAL MENTION JADE PAUL HE DID A GREAT JOB WORKING ON MY CAR. THANKS AGAIN
By cken on November 7, 2016 Verified by Email
Honest review for: Midas on Danforth
5 starts out of 5 - would recommend their services to all.
Pros: Service, Price, Competency, Knowledge.
Situation: because of a move I was searching for a new auto repair shop I could trust for my 2014 SUV. I found Midas on Danforth on line, which was on my way to the Lake House from work. I started with a small work order: oil change, and as I was very satisfied with all, I returned for tire change for the season, storage, and for my break work. I recommend this place for many reasons:
1) Online: I was able to request my appointments on line, and I did get responses right away. While they repaired the car: I stay in the waiting room and got a great place to work, free WiFi.
2) Respect: They respected the appointment time, they told me 1:00 and they were able to take my car in at 1:00 and start working on it. Appointments respected every time. I also saw walk in, they accommodate them, but people with appointment are not moved to accommodate more business.
3) Knowledge: They have updated their tools, they do research, they keep themselves updated about current developments in their field, they put the right resources and tools to maximum use, changing resource depending on challenge and knowledge required. Staff seems happy and very competent. The time they say it would take for my work: they were right on.
4) Transparent: you can see your car being worked on, it is not like other places when you go in the waiting room and wait for hours without updates, you see all and they come back with updates, good communication, showing all, price, ⊠you become part of the decision.
5) Empowerment: They âlistenâ to your needs. We are not all the same and we donât have all the same requirements, they offer choices. Explain the differences, you can clearly hear reliable information and sound judgment. You are not forced into certain decisions, you remain in control. And they donât try to sell you anything at all, they inform you.
6) COST: this was better than all services I previously got; in addition they had great promotion I took advantage of.
7) Leadership; the owner is there working in the office, he assumes a very strong leadership and influences positively others. His knowledge and communication skills are great. Any question you may have, he would happily give you all the information you need. And he relies on the right people with their ability for each part of the work. All are working well as one team.
8) Ethics and trust: this is important for me. The way I was treated and how I saw many people being treated, all with very different needs, it was amazing, helping all, not taking advantage of situations, searching for best depending on budget.
To close this review: Trusting your car repair place is a safety issue as well as a financial concern. You stay with your physician and your dentist if you like all of their offerings: not only the work they perform and their knowledge, but it is also about the experience. At Midas on Danforth they are professional for your car. And you donât get frustrated or feel like you have been taken for a ride. I will return there.
Chantal.
By stewberry on August 18, 2011 Verified by Email
I have been serviced by Frank, Jeff and team members like Charlie, Curtis and others and have had unbelievable service. They are trust worthy, meet their commitments on time and estimates, are sincerely interested in getting the most out of the dollars I spend. This is one place I continue to go to for service simply because they are professional and know how to get things done. Highly recommend this team!!!
By junebug on March 20, 2010 Verified by Email
I paid $900.00 and my muffler is still hang off!
I went back 5 times and now have to repay someone else to do the job right.I trused him and got taken for not only a financial ride but also had to take the time to keep going back and due without my car.
Frank the owner is a Wolf in sheeps clothing!
By Midas
Wow Junbug you must have been quite the handful!!!!! I've been dealing with Frank and his team for over 3 years with my two cars and I've also recommended him to at least 9 or 10 others. I make a point of waiting most times simply because I can âhideâ while Iâm there and if I want to do any work I can use their free internet connection for as much as I want. Oh, they make great coffee and buy me lunch if Iâm there when they order. Iâve seen this group in action through a million different scenarios and each and every single time, every single customer thanks Frank or Barb or Geoff or âŠ. for âhow great they were.â I actually asked Frank once on how is it that everyone leaves happy. He was quick to reply and his answer was pretty basic, âeveryone that comes in here is a customer and everyone who leaves here is our friend.â As clichĂ©ish as it sounds, I actually witnessed it each and every time I was there. At a recent summer gathering most of those â9 or 10 othersâ and I happened to bring up the Midas boys, one of my colleagues had his SUV fixed the day before and made a point of thanking me for referring Midas to him. His SUV is only 6 years old and has had a stalling problem for over 4 months. The vehicle had been checked by 5 other shops before it landed in Frankâs hands. Those 5 visits cost my colleague over $875.00 with the problem unresolved. Frank and his team charged a mere $84.75 and fixed the problem in a âcouple of hours.â To top it all off they picked his SUV up and delivered to him at no extra charge. My colleague initially called to inquire about scheduling his vehicle for a check over, he mentioned that I recommended him but I know that this was not overly influential. Regardless, my colleague could not find the time in his schedule to drop off his SUV until a week and half later. Barb, who was on the other end of the phone apparently sensed the stress is my colleagueâs tone and offered to pick up the SUV. When my colleague replied that he was grateful but could not find the time to pick it up after it was looked at, âBarb quickly replied with âOh God weâll deliver it back to you, thatâs no problem.ââ He âwas flooredâ and not only was he was totally impressed with the service but he felt âthat they were genuinely looking to help him through this.â Junebug, I canât imagine how you would get to write what you have after personally having experienced the total opposite, not only myself but numerous others too. Frank has been more than fair with his charges for all my services and I know for a fact that he is a man of integrity who really cares about people. Iâve heard it said âNo vice without its punishmentâ loosely translated no good deed goes without punishment. I donât know what went on during your visit but Iâm certain the aforementioned applies.
By Pat Whitehead on January 5, 2021 Verified by Email
I am a new customer, just started going to Midas, OMG, they treat you as if your a somebody, call you by you first name, car was promised and delivered on time, Curtis is a very friendly guy, and will answer all your questions, will keep going back, THANKS AGAIN TO ALL THE MIDAS WORKERS. ALSO A SPECIAL MENTION JADE PAUL HE DID A GREAT JOB WORKING ON MY CAR. THANKS AGAIN
By cken on November 7, 2016 Verified by Email
Honest review for: Midas on Danforth
5 starts out of 5 - would recommend their services to all.
Pros: Service, Price, Competency, Knowledge.
Situation: because of a move I was searching for a new auto repair shop I could trust for my 2014 SUV. I found Midas on Danforth on line, which was on my way to the Lake House from work. I started with a small work order: oil change, and as I was very satisfied with all, I returned for tire change for the season, storage, and for my break work. I recommend this place for many reasons:
1) Online: I was able to request my appointments on line, and I did get responses right away. While they repaired the car: I stay in the waiting room and got a great place to work, free WiFi.
2) Respect: They respected the appointment time, they told me 1:00 and they were able to take my car in at 1:00 and start working on it. Appointments respected every time. I also saw walk in, they accommodate them, but people with appointment are not moved to accommodate more business.
3) Knowledge: They have updated their tools, they do research, they keep themselves updated about current developments in their field, they put the right resources and tools to maximum use, changing resource depending on challenge and knowledge required. Staff seems happy and very competent. The time they say it would take for my work: they were right on.
4) Transparent: you can see your car being worked on, it is not like other places when you go in the waiting room and wait for hours without updates, you see all and they come back with updates, good communication, showing all, price, ⊠you become part of the decision.
5) Empowerment: They âlistenâ to your needs. We are not all the same and we donât have all the same requirements, they offer choices. Explain the differences, you can clearly hear reliable information and sound judgment. You are not forced into certain decisions, you remain in control. And they donât try to sell you anything at all, they inform you.
6) COST: this was better than all services I previously got; in addition they had great promotion I took advantage of.
7) Leadership; the owner is there working in the office, he assumes a very strong leadership and influences positively others. His knowledge and communication skills are great. Any question you may have, he would happily give you all the information you need. And he relies on the right people with their ability for each part of the work. All are working well as one team.
8) Ethics and trust: this is important for me. The way I was treated and how I saw many people being treated, all with very different needs, it was amazing, helping all, not taking advantage of situations, searching for best depending on budget.
To close this review: Trusting your car repair place is a safety issue as well as a financial concern. You stay with your physician and your dentist if you like all of their offerings: not only the work they perform and their knowledge, but it is also about the experience. At Midas on Danforth they are professional for your car. And you donât get frustrated or feel like you have been taken for a ride. I will return there.
Chantal.
By stewberry on August 18, 2011 Verified by Email
I have been serviced by Frank, Jeff and team members like Charlie, Curtis and others and have had unbelievable service. They are trust worthy, meet their commitments on time and estimates, are sincerely interested in getting the most out of the dollars I spend. This is one place I continue to go to for service simply because they are professional and know how to get things done. Highly recommend this team!!!
By junebug on March 20, 2010 Verified by Email
I paid $900.00 and my muffler is still hang off!
I went back 5 times and now have to repay someone else to do the job right.I trused him and got taken for not only a financial ride but also had to take the time to keep going back and due without my car.
Frank the owner is a Wolf in sheeps clothing!
By Midas
Wow Junbug you must have been quite the handful!!!!! I've been dealing with Frank and his team for over 3 years with my two cars and I've also recommended him to at least 9 or 10 others. I make a point of waiting most times simply because I can âhideâ while Iâm there and if I want to do any work I can use their free internet connection for as much as I want. Oh, they make great coffee and buy me lunch if Iâm there when they order. Iâve seen this group in action through a million different scenarios and each and every single time, every single customer thanks Frank or Barb or Geoff or âŠ. for âhow great they were.â I actually asked Frank once on how is it that everyone leaves happy. He was quick to reply and his answer was pretty basic, âeveryone that comes in here is a customer and everyone who leaves here is our friend.â As clichĂ©ish as it sounds, I actually witnessed it each and every time I was there. At a recent summer gathering most of those â9 or 10 othersâ and I happened to bring up the Midas boys, one of my colleagues had his SUV fixed the day before and made a point of thanking me for referring Midas to him. His SUV is only 6 years old and has had a stalling problem for over 4 months. The vehicle had been checked by 5 other shops before it landed in Frankâs hands. Those 5 visits cost my colleague over $875.00 with the problem unresolved. Frank and his team charged a mere $84.75 and fixed the problem in a âcouple of hours.â To top it all off they picked his SUV up and delivered to him at no extra charge. My colleague initially called to inquire about scheduling his vehicle for a check over, he mentioned that I recommended him but I know that this was not overly influential. Regardless, my colleague could not find the time in his schedule to drop off his SUV until a week and half later. Barb, who was on the other end of the phone apparently sensed the stress is my colleagueâs tone and offered to pick up the SUV. When my colleague replied that he was grateful but could not find the time to pick it up after it was looked at, âBarb quickly replied with âOh God weâll deliver it back to you, thatâs no problem.ââ He âwas flooredâ and not only was he was totally impressed with the service but he felt âthat they were genuinely looking to help him through this.â Junebug, I canât imagine how you would get to write what you have after personally having experienced the total opposite, not only myself but numerous others too. Frank has been more than fair with his charges for all my services and I know for a fact that he is a man of integrity who really cares about people. Iâve heard it said âNo vice without its punishmentâ loosely translated no good deed goes without punishment. I donât know what went on during your visit but Iâm certain the aforementioned applies.
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Midas 4.0 out of 5.0 based on 4 user reviews.
