By Steve on October 9, 2020 Verified by Google

I've been using Gordon's for a long time, always liked talking to the old man, who sadly passed. Unfortunately I haven't had great service as of late and today's experience has lost them my business and my families as well.
My battery was draining and the car wouldn't start. I suspected a fuse or the remote opener was responsible, and I told them this clearly on the phone before dropping off the car. The car wasn't ready until the next day, which I found out by phoning them, not the other way around, and was told that the problem was the remote control starter (I don't have one). The problem would have to be fixed by someone else as Gordon's doesn't do this. Why they couldn't tell me that BEFORE taking my keys wasn't explained, but I walked out with a car that was in the same broken state as before and me out $103 for them to tell me some fictional problem. Nothing I said mattered and the asshole who worked on my car didn't even have the respect to come out and tell me personally, instead relaying the message to the woman out front as if playing some stupid game of broken telephone. Never again!

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By Lesley on December 6, 2007 Verified by Email

I had 4 new winter tires put on at Gordan's last week. The prices were better than other places, including Canadian Tire, and the service was great. Such nice, helpful employees!! Also had some power steering work done a about a month ago...their work is great, price is right!

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By Steve on October 9, 2020 Verified by Google

I've been using Gordon's for a long time, always liked talking to the old man, who sadly passed. Unfortunately I haven't had great service as of late and today's experience has lost them my business and my families as well.
My battery was draining and the car wouldn't start. I suspected a fuse or the remote opener was responsible, and I told them this clearly on the phone before dropping off the car. The car wasn't ready until the next day, which I found out by phoning them, not the other way around, and was told that the problem was the remote control starter (I don't have one). The problem would have to be fixed by someone else as Gordon's doesn't do this. Why they couldn't tell me that BEFORE taking my keys wasn't explained, but I walked out with a car that was in the same broken state as before and me out $103 for them to tell me some fictional problem. Nothing I said mattered and the asshole who worked on my car didn't even have the respect to come out and tell me personally, instead relaying the message to the woman out front as if playing some stupid game of broken telephone. Never again!

Write a Comment

By Lesley on December 6, 2007 Verified by Email

I had 4 new winter tires put on at Gordan's last week. The prices were better than other places, including Canadian Tire, and the service was great. Such nice, helpful employees!! Also had some power steering work done a about a month ago...their work is great, price is right!

Write a Comment