By kostrander on February 6, 2017 Verified by Email

Initial conversation:
Called for a quote, was told there was an initial 75.00 service charge for coming out & that this would be waived if he did the service. We asked him to come in the evening. He booked 7pm. He chose this time.
Service call:
Shows up 3 hours late, finds out it’s only the breaker, I asked him to fix the connection to one coil grill. Part was only 32.00, asked him how much I owed he said 200.00, we mentioned the fact he said the service call would only be 75.00 and that he said that would be waived if he did the service. He said he didn’t say that. A massive argument erupted. During the argument his cost for the part went from 30.00 to 50.00 and the service call went from 75.00 to 250.00 and that he has to charge the service call no matter whether he does the service or not, he found out that it was only a 5-minute job and that he was dealing with a woman and decided to change his fee, rules and arrangement. When a company makes an arrangement they are to keep it. The costs shouldn’t change just because you are dealing with a woman, and the cost of the part is the cost of the part not an additional 50 on top of the actual cost of the part. This individual is CLEARLY scamming on house calls.

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By kostrander on February 6, 2017 Verified by Email

Initial conversation:
Called for a quote, was told there was an initial 75.00 service charge for coming out & that this would be waived if he did the service. We asked him to come in the evening. He booked 7pm. He chose this time.
Service call:
Shows up 3 hours late, finds out it’s only the breaker, I asked him to fix the connection to one coil grill. Part was only 32.00, asked him how much I owed he said 200.00, we mentioned the fact he said the service call would only be 75.00 and that he said that would be waived if he did the service. He said he didn’t say that. A massive argument erupted. During the argument his cost for the part went from 30.00 to 50.00 and the service call went from 75.00 to 250.00 and that he has to charge the service call no matter whether he does the service or not, he found out that it was only a 5-minute job and that he was dealing with a woman and decided to change his fee, rules and arrangement. When a company makes an arrangement they are to keep it. The costs shouldn’t change just because you are dealing with a woman, and the cost of the part is the cost of the part not an additional 50 on top of the actual cost of the part. This individual is CLEARLY scamming on house calls.

Write a Comment