By Michael Monahan on September 19, 2023 Verified by Google

Ordering was easy and shipping was fast. However, when the 2 bearings in the clutch kit were found to be the incorrect ones, they would not acknowledge the error and resorted to dishonesty in their response. In my 40 years as a mechanic I am not accustomed to this and so will no longer deal with them. This photo shows the original bearings on the left and their replacements on the right.

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By JOSEPH ROBICHAUD on August 26, 2020 Verified by Email

I ordered suspension parts on a Friday got less than a week i am very happy with the service and great prices will be ordering again in the future.

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By Pierre Ouellette on May 4, 2020 Verified by Email

No Customer support at all after an order is placed ! Don't bother buying at that place at all !
"I placed an order on April 8 2020. No items were short t in stock when I placed the order. The same day I receive an email stating that 2 items were not in stock in Canada. We agreed that there would be 2 shipment, one for the main parts and one for the remaining parts. I did the following actions since April 8th:
- April 22nd: Did a follow up by email, got no feedback;
- April 24th: Did a follow up by email, got no feedback;
- April 28th: Did a follow up by email, got no feedback;
- April 30th: Did a follow up by email, got no feedback;
- April 30th and up to now, did multiple calls, the line is always busy, can not speak to somebogy;
- May 1st: Left a message and never got a call back;
- May 1st: Sent an email asking to get a feedback by the end of the day of May 4th otherwise I will take other measure;
- May 4th (today): I have enough of that and ask officially a total Refund of the back order items or I will take Legal measure;

I will come back with a follow up on the situation and if they give me my Refund, I will say so here. If they don't give me my Refund, I will let you know also.

To follow....."

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By Gray Great-Blue-Heron on May 31, 2016 Verified by Guest

I ordered two air filters for my SUV, but they were the wrong size. After 3 emails to the company that went unanswered, I called. I was sent a return label and I reordered the correct two.

After all was said and done with these people, two air filters ended up costing me $63.00. Very poor customer service - never, ever have a received a response to any emails I sent - approx. 6 or 7. Never again.

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By Michael Monahan on September 19, 2023 Verified by Google

Ordering was easy and shipping was fast. However, when the 2 bearings in the clutch kit were found to be the incorrect ones, they would not acknowledge the error and resorted to dishonesty in their response. In my 40 years as a mechanic I am not accustomed to this and so will no longer deal with them. This photo shows the original bearings on the left and their replacements on the right.

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By JOSEPH ROBICHAUD on August 26, 2020 Verified by Email

I ordered suspension parts on a Friday got less than a week i am very happy with the service and great prices will be ordering again in the future.

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By Pierre Ouellette on May 4, 2020 Verified by Email

No Customer support at all after an order is placed ! Don't bother buying at that place at all !
"I placed an order on April 8 2020. No items were short t in stock when I placed the order. The same day I receive an email stating that 2 items were not in stock in Canada. We agreed that there would be 2 shipment, one for the main parts and one for the remaining parts. I did the following actions since April 8th:
- April 22nd: Did a follow up by email, got no feedback;
- April 24th: Did a follow up by email, got no feedback;
- April 28th: Did a follow up by email, got no feedback;
- April 30th: Did a follow up by email, got no feedback;
- April 30th and up to now, did multiple calls, the line is always busy, can not speak to somebogy;
- May 1st: Left a message and never got a call back;
- May 1st: Sent an email asking to get a feedback by the end of the day of May 4th otherwise I will take other measure;
- May 4th (today): I have enough of that and ask officially a total Refund of the back order items or I will take Legal measure;

I will come back with a follow up on the situation and if they give me my Refund, I will say so here. If they don't give me my Refund, I will let you know also.

To follow....."

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By Gray Great-Blue-Heron on May 31, 2016 Verified by Guest

I ordered two air filters for my SUV, but they were the wrong size. After 3 emails to the company that went unanswered, I called. I was sent a return label and I reordered the correct two.

After all was said and done with these people, two air filters ended up costing me $63.00. Very poor customer service - never, ever have a received a response to any emails I sent - approx. 6 or 7. Never again.

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