Dixie Ford
3.9 Listed In: Ford Dealers, Used Car Dealers
By Barb Orford on August 29, 2025 Verified by Google
Bought a 2011 Ford Edge as a retail customer only to find there are parts of the frame missing and no rockers at all, hidden nicely under the body mouldings. the vehicle is scrap, we notified them that this is not legal and now have to fight them in court and I do not recomend this Dixie Fixie Ford see photos THEY SHOULD LOSE THEIR LICENSE
By Terence Norton on June 27, 2025 Verified by Guest
Dishonest assessment, report recommended replacing control arm assembly with bushings. Took vehicle for second opinion, no issues were found. Saved over $650.
By Kathy Wright on January 3, 2022 Verified by Google
I had an amazing experience with Dixie Ford. They were kind and patient when I brought my 2 year old into the show room, and even drove me home when I needed a lift. The staff, Pankaj, Nav, Teresa, Peter and Craig, were welcoming, caring and really treated my daughter and I like family. They worked hard to get me the best deal, found the car I was looking for, and all within our budget. Thank you Dixie Ford!
By Cinnamon Mockingbird on March 21, 2018 Verified by Guest
Just drove away from dixie ford mississauga, Glenn Pascal was my service guy,
From the time I got there he took away all my stress with his friendly and professional manner. I will always recommend him to everyone
By Magenta Irish-Wolfhound on February 10, 2017 Verified by Guest
Great service my advisor and me mechanics . Will go back again
By bobgallant on February 9, 2017 Verified by Email
I test drove an F150 at Dixie Ford and was prepared to make a deal on the truck. Unfortunately it didn't have all the options I needed, so they said they would do a locate for me. I had to put $1000 down to show my commitment. At the time, they told me they would find me a new truck and I could check it out. They also reassured me that my money was fully refundable if I didn't like the truck they found. When they found a vehicle for me, I arrived at the scheduled time, and the truck wasn't ready. Furthermore, I wasn't thrilled with the colour or the extra long bed. A few back and forth jabs from the sales rep and I decided to part ways and just ask for my deposit back. The sales rep said "ok no problem". Then the sales manager said "no, you put a $1000 deposit down and you bought a truck - we found you a truck - no refunds". He said if I wanted to speak with someone else about it, I'd have to wait nearly a week because he was not in the office. I was duped into buying a truck I didn't want. I have a few choice words for the staff there - but I'll refrain because I want to keep this professional. Although they finally agreed to install the options I expected, I still felt like I went through a miserable experience. Never again!
By Carmine Bee on February 6, 2017 Verified by Guest
I take my F150 there for synthetic oil changes. The price is the same as other quick lube type shops and the service is fairly speedy. When I need parts I call Dario and he always takes care of my right away. Some of the staff in service seem friendly and others not so much but that's life :)
By Cordovan Guinea-pig on December 9, 2016 Verified by Guest
Whole sale staff very nice .i deal with mr.omar Waqas and mr.richard . Superb .i get my dream truck . Thanx Dixie ford . Appreciated.
By robwatter1 on November 18, 2016 Verified by Email
I spent over a $1000 on a brake job where I was supposed to get NEW rotors.
After completion, a ford staff member drove the car to me for pick-up, I noticed that the rotors didn’t look NEW as promised , they actually looked USED instead. the ford staff member completely agreed that they looked USED.
I approached glen, hoping that he would educate me as to why they looked like this. He spoke at an elevated volume and a very annoyed tone and actually rolled his eyes at my question.
If I just spent $1000, and approached you with a reasonable question in a friendly manner, I think I deserve to be able to ask why the other ford staff member and myself feel the brakes look USED. Glen, Instead, took it personal, and behaved very unprofessionally, instead of educating me in a professional manner.
3 years ago I had the same rude, unfriendly and unprofessional behavior from glen , so I stayed away for 3 years as a result. After the 3 years passed, I thought I would try Dixie ford again but this is what happened on my VERY FIRST visit back and with the same service advisor again!
I would absolutely dread having to deal with this JERK again, so I will stay away permanently this time.
Glen is Arrogant abrasive and unprofessional.
He is a very poor representative for Dixie ford.
By DaniellaD on November 17, 2016 Verified by Email
I have a 2013 Escape which I love but admittedly do not drive a whole lot. So I was very surprised when it wouldn't start and probably would need a new battery already. Didn't think that was right to be gone in such a short time but my free Roadside assistance was quick to arrive and give me a boost. Unfortunately it was mid-morning on a Saturday and I was worried about being able to get service done. I phoned Dixie Ford and spoke to Rob, Service Manager I believe, who said if I could get it there before noon he would do his best to have someone look at it. And that he did even though by the time I got there it was already close to closing time for them. They stayed a few hours longer and I was able to get it all fixed. Otherwise I would've been with no vehicle for the rest of the weekend. So thank you very much Rob and his team. Excellent service.
By Black Leopard on November 16, 2016 Verified by Guest
Very happy and satisfied to deal with them
By Crimson Porpoise on November 15, 2016 Verified by Guest
Great experience as always.
Will continue to lease from Dixie and recommend to everyone.
By Cobalt Robin on November 15, 2016 Verified by Guest
We have been dealing with Dixie Ford for the last 25 years. We purchased a new Ford SUV Escape in 2015 and we are very satisfied. We have been taking the vehicle in for regular check ups, as they have scheduled and each time they provided us with the sticker on the windshield for next appointment. We are pleased with Dixie Ford, with their product and service up to now.
By Tiannah11 on October 26, 2016 Verified by Email
Big shout out to Jack sales manager at Dixie Ford you have a great sales team, I really do appreciate the service you guys give at your location
Max Brown
By Coral English-pointer on October 18, 2016 Verified by Guest
We just bought a 2016 Ford Edge Titanium from Dixie Ford and we received excellent service.
They were very helpful in helping us trade in our 2013 and couldn't have asked for better
personal service!
Thank you, Dixie Ford for all your help!!!
Alex & Laverne Dee
By Rose Cardinal on October 14, 2016 Verified by Guest
Very happy with Zana in sevice as she is usually looking after me and any concerns.
Also satisfied with Richard Bradley in new car sales with my new 2017 Explorer and his help. 3rd suv purchase from Dixie Ford must mean something.
By Orange Right-whale on October 12, 2016 Verified by Guest
Didn't have to wait, my appointment was ready for me when I got there and they accomodated my requests.
By DixieChick on October 6, 2016 Verified by Email
Love Dixie Ford!!! Always get great service. Zana my Service Advisor is always so helpful!!
By Cadet Aphid on September 21, 2016 Verified by Guest
Very helpful sales staff .Farhans patience and knowledge of the sales process and vehicles made the experience easy and enjoyable.
By Crimson Krill on August 28, 2016 Verified by Guest
Only for the construction. Nothing wrong with the service process.
Thank you.
By Copper Irish-Setter on August 24, 2016 Verified by Guest
Dixie Ford is one of the few dealerships that will give prompt, honest service on my aging F350 diesel dually.
By Bazaar Tasmanian-Devil on August 24, 2016 Verified by Guest
Excellent service, quick turn around great shuttle driver pleasant experience overall
Would recommend them
Marie
August 2016
By maxxvanrental on June 23, 2016 Verified by Email
We have so many Ford Transit Vans and always get fast service from them
http://maxxcarrental.com/
By jMS668 on May 17, 2016 Verified by Email
Went for my first oil change and they said as part of the lifetime power warranty I have to have my tires rotated. I had snows on and put my summer tires on this past month and rotated the tires at that time.
They wanted $90 plus tax with a1.5 hr.Waiting time. This is a ripoff. This will happen every oil change. Needless to say I didn't get it done and they voided my lifetime warranty. They just lost a customer and I will have my Edge serviced at a different dealership. Honestly I don't think they really care. My wife will be trading in her 2011 Ford Fusion but it won't be at Dixie Ford.
By Barb Orford on August 29, 2025 Verified by Google
Bought a 2011 Ford Edge as a retail customer only to find there are parts of the frame missing and no rockers at all, hidden nicely under the body mouldings. the vehicle is scrap, we notified them that this is not legal and now have to fight them in court and I do not recomend this Dixie Fixie Ford see photos THEY SHOULD LOSE THEIR LICENSE
By Terence Norton on June 27, 2025 Verified by Guest
Dishonest assessment, report recommended replacing control arm assembly with bushings. Took vehicle for second opinion, no issues were found. Saved over $650.
By Kathy Wright on January 3, 2022 Verified by Google
I had an amazing experience with Dixie Ford. They were kind and patient when I brought my 2 year old into the show room, and even drove me home when I needed a lift. The staff, Pankaj, Nav, Teresa, Peter and Craig, were welcoming, caring and really treated my daughter and I like family. They worked hard to get me the best deal, found the car I was looking for, and all within our budget. Thank you Dixie Ford!
By Cinnamon Mockingbird on March 21, 2018 Verified by Guest
Just drove away from dixie ford mississauga, Glenn Pascal was my service guy,
From the time I got there he took away all my stress with his friendly and professional manner. I will always recommend him to everyone
By Magenta Irish-Wolfhound on February 10, 2017 Verified by Guest
Great service my advisor and me mechanics . Will go back again
By bobgallant on February 9, 2017 Verified by Email
I test drove an F150 at Dixie Ford and was prepared to make a deal on the truck. Unfortunately it didn't have all the options I needed, so they said they would do a locate for me. I had to put $1000 down to show my commitment. At the time, they told me they would find me a new truck and I could check it out. They also reassured me that my money was fully refundable if I didn't like the truck they found. When they found a vehicle for me, I arrived at the scheduled time, and the truck wasn't ready. Furthermore, I wasn't thrilled with the colour or the extra long bed. A few back and forth jabs from the sales rep and I decided to part ways and just ask for my deposit back. The sales rep said "ok no problem". Then the sales manager said "no, you put a $1000 deposit down and you bought a truck - we found you a truck - no refunds". He said if I wanted to speak with someone else about it, I'd have to wait nearly a week because he was not in the office. I was duped into buying a truck I didn't want. I have a few choice words for the staff there - but I'll refrain because I want to keep this professional. Although they finally agreed to install the options I expected, I still felt like I went through a miserable experience. Never again!
By Carmine Bee on February 6, 2017 Verified by Guest
I take my F150 there for synthetic oil changes. The price is the same as other quick lube type shops and the service is fairly speedy. When I need parts I call Dario and he always takes care of my right away. Some of the staff in service seem friendly and others not so much but that's life :)
By Cordovan Guinea-pig on December 9, 2016 Verified by Guest
Whole sale staff very nice .i deal with mr.omar Waqas and mr.richard . Superb .i get my dream truck . Thanx Dixie ford . Appreciated.
By robwatter1 on November 18, 2016 Verified by Email
I spent over a $1000 on a brake job where I was supposed to get NEW rotors.
After completion, a ford staff member drove the car to me for pick-up, I noticed that the rotors didn’t look NEW as promised , they actually looked USED instead. the ford staff member completely agreed that they looked USED.
I approached glen, hoping that he would educate me as to why they looked like this. He spoke at an elevated volume and a very annoyed tone and actually rolled his eyes at my question.
If I just spent $1000, and approached you with a reasonable question in a friendly manner, I think I deserve to be able to ask why the other ford staff member and myself feel the brakes look USED. Glen, Instead, took it personal, and behaved very unprofessionally, instead of educating me in a professional manner.
3 years ago I had the same rude, unfriendly and unprofessional behavior from glen , so I stayed away for 3 years as a result. After the 3 years passed, I thought I would try Dixie ford again but this is what happened on my VERY FIRST visit back and with the same service advisor again!
I would absolutely dread having to deal with this JERK again, so I will stay away permanently this time.
Glen is Arrogant abrasive and unprofessional.
He is a very poor representative for Dixie ford.
By DaniellaD on November 17, 2016 Verified by Email
I have a 2013 Escape which I love but admittedly do not drive a whole lot. So I was very surprised when it wouldn't start and probably would need a new battery already. Didn't think that was right to be gone in such a short time but my free Roadside assistance was quick to arrive and give me a boost. Unfortunately it was mid-morning on a Saturday and I was worried about being able to get service done. I phoned Dixie Ford and spoke to Rob, Service Manager I believe, who said if I could get it there before noon he would do his best to have someone look at it. And that he did even though by the time I got there it was already close to closing time for them. They stayed a few hours longer and I was able to get it all fixed. Otherwise I would've been with no vehicle for the rest of the weekend. So thank you very much Rob and his team. Excellent service.
By Black Leopard on November 16, 2016 Verified by Guest
Very happy and satisfied to deal with them
By Crimson Porpoise on November 15, 2016 Verified by Guest
Great experience as always.
Will continue to lease from Dixie and recommend to everyone.
By Cobalt Robin on November 15, 2016 Verified by Guest
We have been dealing with Dixie Ford for the last 25 years. We purchased a new Ford SUV Escape in 2015 and we are very satisfied. We have been taking the vehicle in for regular check ups, as they have scheduled and each time they provided us with the sticker on the windshield for next appointment. We are pleased with Dixie Ford, with their product and service up to now.
By Tiannah11 on October 26, 2016 Verified by Email
Big shout out to Jack sales manager at Dixie Ford you have a great sales team, I really do appreciate the service you guys give at your location
Max Brown
By Coral English-pointer on October 18, 2016 Verified by Guest
We just bought a 2016 Ford Edge Titanium from Dixie Ford and we received excellent service.
They were very helpful in helping us trade in our 2013 and couldn't have asked for better
personal service!
Thank you, Dixie Ford for all your help!!!
Alex & Laverne Dee
By Rose Cardinal on October 14, 2016 Verified by Guest
Very happy with Zana in sevice as she is usually looking after me and any concerns.
Also satisfied with Richard Bradley in new car sales with my new 2017 Explorer and his help. 3rd suv purchase from Dixie Ford must mean something.
By Orange Right-whale on October 12, 2016 Verified by Guest
Didn't have to wait, my appointment was ready for me when I got there and they accomodated my requests.
By DixieChick on October 6, 2016 Verified by Email
Love Dixie Ford!!! Always get great service. Zana my Service Advisor is always so helpful!!
By Cadet Aphid on September 21, 2016 Verified by Guest
Very helpful sales staff .Farhans patience and knowledge of the sales process and vehicles made the experience easy and enjoyable.
By Crimson Krill on August 28, 2016 Verified by Guest
Only for the construction. Nothing wrong with the service process.
Thank you.
By Copper Irish-Setter on August 24, 2016 Verified by Guest
Dixie Ford is one of the few dealerships that will give prompt, honest service on my aging F350 diesel dually.
By Bazaar Tasmanian-Devil on August 24, 2016 Verified by Guest
Excellent service, quick turn around great shuttle driver pleasant experience overall
Would recommend them
Marie
August 2016
By maxxvanrental on June 23, 2016 Verified by Email
We have so many Ford Transit Vans and always get fast service from them
http://maxxcarrental.com/
By jMS668 on May 17, 2016 Verified by Email
Went for my first oil change and they said as part of the lifetime power warranty I have to have my tires rotated. I had snows on and put my summer tires on this past month and rotated the tires at that time.
They wanted $90 plus tax with a1.5 hr.Waiting time. This is a ripoff. This will happen every oil change. Needless to say I didn't get it done and they voided my lifetime warranty. They just lost a customer and I will have my Edge serviced at a different dealership. Honestly I don't think they really care. My wife will be trading in her 2011 Ford Fusion but it won't be at Dixie Ford.
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Dixie Ford 3.5 out of 5.0 based on 42 user reviews.
Dixie Ford
5495 Dixie Road, Mississauga, ON
5495 Dixie Road, Mississauga, ON
Additional Locations See All
Dixie Ford Sales Ltd
5495 Dixie Rd, Mississauga, ON (1 Km Away)
Dixie Truck & Forklift Driving School Inc
30 Hale Rd #1, Brampton, ON (9 Km Away)
Dixie Truck & Forklift Driving
7280 Dixie Rd, Mississauga, ON (7 Km Away)