By Cinnabar Guanaco on June 1, 2016 Verified by Guest

Actually found this company on Thumbtack. It has been nothing but a nightmare.... I own a business and would like to think I understand customer service. I also understand things happen....but after six weeks of this guy lying about showing up it got old....but finally the crew showed up!!! And even with a lift!, which ruined my driveway and half the yard before they decided it wasn't going to work and abandoned the Job site. Now understand they made a great effort for the 3 hours they were there ripping off my old roof...of course once they left and never replaced any shingles after another week my entire house was flooded from the attic to the basement. I have a lift and a trailer left behind and no return calls. His name is Rick Scraglin.....now fortunately I have found a person to fix the roof and have insurance for a restoration company in hand....a bit of inconvenience I hope all of you can save!!! Again it's Rick and RTS contracting.

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By Cinnabar Guanaco on June 1, 2016 Verified by Guest

Actually found this company on Thumbtack. It has been nothing but a nightmare.... I own a business and would like to think I understand customer service. I also understand things happen....but after six weeks of this guy lying about showing up it got old....but finally the crew showed up!!! And even with a lift!, which ruined my driveway and half the yard before they decided it wasn't going to work and abandoned the Job site. Now understand they made a great effort for the 3 hours they were there ripping off my old roof...of course once they left and never replaced any shingles after another week my entire house was flooded from the attic to the basement. I have a lift and a trailer left behind and no return calls. His name is Rick Scraglin.....now fortunately I have found a person to fix the roof and have insurance for a restoration company in hand....a bit of inconvenience I hope all of you can save!!! Again it's Rick and RTS contracting.

Write a Comment