By Ian Knell on April 16, 2026 Verified by Google Concept Plumbing Ltd

These guys are amazing. They do detailed work and take care of their customers. Shawn is awesome!

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By Leonard Bourgeault on February 7, 2026 Verified by Google Concept Plumbing Ltd

What a good professional plumbing company. We had a leak below our kitchen sink. We called them late Friday night , they came out right away. Shane was courteous, and very professional.
He found the problem and return early Saturday morning with the replacement fixture. This is the second time I’ve called them to do a couple of repairs in the last year. I highly recommend them .
Good job Shane.

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By A V on January 12, 2025 Verified by Google Concept Plumbing Ltd

Shawn and David were very professional and provided prompt and quality service.

Unfortunately they weren’t able to successfully transport our undercabinet water filtration system from one house to another in our move. A part was somehow lost and that resulted in the water continually draining to waste and taking a very long time to fill the water reservoir. They replaced some parts without success but they did not charge us for these parts which we sincerely appreciated. In the end my husband searched YouTube and found that the part missing was a little tube (some kind of restrictor). He fixed it himself. They were very professional and would ring them again.

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By Allen Parker on January 2, 2025 Verified by Google Concept Plumbing Ltd

Hot water tank went down at new years. Rod came out to do an inspection and confirm warranty etc. diagnosed the part that was faulty but none were available in the country. Arranged to have one ordered in (3-5 business days). Witness him trying to call around to find one locally to help but no luck.

About an hour and a half later he calls to let me know that after some more digging he managed to pull one off a different defective unit and rushed over to hook it up. Hot Water back on! Really appreciated the service, friendly demeanor and willingness to go the extra mile. Highly recommend!!

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By Ian Malcolm on December 31, 2024 Verified by Google Concept Plumbing Ltd

I had a hot water tank leak occur between Christmas and New Years. I contacted Concept. They had someone come as quickly as possible.
The lass (Jenny?) on the phone was polite, friendly and genuinely seemed to care.
The technician, (Ron?) arrived and assessed the problem. He kept me informed, fixed the issue promptly and also examined the water system in the house. He was efficient, knowledgeable, friendly and informative,
Be sure to use Concept Plumbing for all your plumbing needs.

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By Ian Knell on April 16, 2026 Verified by Google Concept Plumbing Ltd

These guys are amazing. They do detailed work and take care of their customers. Shawn is awesome!

Write a Comment

By Leonard Bourgeault on February 7, 2026 Verified by Google Concept Plumbing Ltd

What a good professional plumbing company. We had a leak below our kitchen sink. We called them late Friday night , they came out right away. Shane was courteous, and very professional.
He found the problem and return early Saturday morning with the replacement fixture. This is the second time I’ve called them to do a couple of repairs in the last year. I highly recommend them .
Good job Shane.

Write a Comment

By A V on January 12, 2025 Verified by Google Concept Plumbing Ltd

Shawn and David were very professional and provided prompt and quality service.

Unfortunately they weren’t able to successfully transport our undercabinet water filtration system from one house to another in our move. A part was somehow lost and that resulted in the water continually draining to waste and taking a very long time to fill the water reservoir. They replaced some parts without success but they did not charge us for these parts which we sincerely appreciated. In the end my husband searched YouTube and found that the part missing was a little tube (some kind of restrictor). He fixed it himself. They were very professional and would ring them again.

Write a Comment

By Allen Parker on January 2, 2025 Verified by Google Concept Plumbing Ltd

Hot water tank went down at new years. Rod came out to do an inspection and confirm warranty etc. diagnosed the part that was faulty but none were available in the country. Arranged to have one ordered in (3-5 business days). Witness him trying to call around to find one locally to help but no luck.

About an hour and a half later he calls to let me know that after some more digging he managed to pull one off a different defective unit and rushed over to hook it up. Hot Water back on! Really appreciated the service, friendly demeanor and willingness to go the extra mile. Highly recommend!!

Write a Comment

By Ian Malcolm on December 31, 2024 Verified by Google Concept Plumbing Ltd

I had a hot water tank leak occur between Christmas and New Years. I contacted Concept. They had someone come as quickly as possible.
The lass (Jenny?) on the phone was polite, friendly and genuinely seemed to care.
The technician, (Ron?) arrived and assessed the problem. He kept me informed, fixed the issue promptly and also examined the water system in the house. He was efficient, knowledgeable, friendly and informative,
Be sure to use Concept Plumbing for all your plumbing needs.

Write a Comment