By Pavlo Bakatov on July 15, 2026 Verified by Google

I had an excellent experience with the Enterprise Rent-A-Car location in Summit.

I rented a vehicle through my insurance while my car was being repaired, and the entire process was smooth from start to finish. The staff was friendly, professional, and very efficient. The car was clean, well-maintained, and ready when I arrived.

What really stood out was their outstanding customer service. After I returned the rental, they even gave me a ride to pick up my repaired vehicle, which made the whole experience incredibly convenient.

I truly appreciate the team’s professionalism and dedication to customer satisfaction. I highly recommend this Enterprise location to anyone looking for reliable service and a stress-free rental experience. Thank you for making a potentially stressful situation so easy!

By Claudia Sayago on July 11, 2026 Verified by Google

Excellent, I rented a K on Monday June 29 online as it wasn’t available they gave me. Blue jeep, Loren went out of her way and with all the patience in the world explained everything I asked, and the guy ( I don’t remember the name ) too and when I brought it back in Monday July 6 Lauren , Kelly and the manager were wonderful with me . Be back ! Def

By Cindy Tierney on May 7, 2026 Verified by Google

I rented a car for a week and was pleased by the service and professionalism. I had a scheduling problem and Enterprise employees handled it to my satisfaction. I would not hesitate to recommend Summit Enterprise. I really thought they went out of their way to accommodate me.

By Enzo Z on February 13, 2026 Verified by Google

I had a car accident and insurance company set up a rental car for me at this location. The staff was nice and gave me a bigger car that is normally over the cost of what the insurance company pays them. I needed the car a few more days past the insurance allowance period and they charged me a very low price to continue the rental.
The staff was professional and nice did not pressure me into buying extra collision coverage and even gave me a ride home after I returned the car.

I will definitely come back to this Enterprise location when i need a rental next time.

By Ash on April 3, 2023 Verified by Google

First experience with Enterprise in summit was great. Went back to them a second time and I was handed this vehicle that was clearly not cleaned nor detailed. As well as the AC is broken on the vehicle it is cutting in and out and when it is on and does decide to work it is letting the smell off. As well as the car has a faint smell of cigarettes. Went out of my way to pick this vehicle up on my lunch break. I even called them at 8 AM this morning to confirm that they had a vehicle for me. Then at 11 I confirmed with them and let them know that I was going to be there by 1:30 PM. From Enterprise to my job in Union I noticed the AC issue I called enterprise right away they didn’t really give me much help customer service number. Call when I got out of work at that point it was already too late they have summit location had closed. Called the one 800 number again they told me no problem go to Newark airport and we can swap. I go to Newark airport they told me that they cannot serve me due to my age. Even right after I spoke to enterprise and have an enterprise rental. This is beyond disappointing and ridiculous and now I am stuck with a car that was not clean and now I can get risk of obtaining Covid just from a car not being clean & got told to drive drive to another location and not be served. All because this location did not do their customer diligence and do what they were supposed to. Enterprise needs to do something I’m expecting a new car to be delivered to me at my job tomorrow. I am beyond disappointed and furious.