By Chocolate Swordtail on June 8, 2012 Verified by Guest

Everything they did looks great. They replaced the roof on my house and also the metal roof over my back patio. Unfortunately every time it rains, the rainwater backs up on the metal roof and pours inside of the patio. After a representative coming out to look at the roof and admitting to the mistake, the company is asking me to pay for them to come fix it. After two calls to them, they will not return my calls. I finally got in touch with someone today to tell me that the owner will be there tomorrow. They have admitted to their own mistake, but will not warranty their labor or product.
Their customer service is great while they are trying to get your money. However, after the initial job is done, do not expect the same.

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By Chocolate Swordtail on June 8, 2012 Verified by Guest

Everything they did looks great. They replaced the roof on my house and also the metal roof over my back patio. Unfortunately every time it rains, the rainwater backs up on the metal roof and pours inside of the patio. After a representative coming out to look at the roof and admitting to the mistake, the company is asking me to pay for them to come fix it. After two calls to them, they will not return my calls. I finally got in touch with someone today to tell me that the owner will be there tomorrow. They have admitted to their own mistake, but will not warranty their labor or product.
Their customer service is great while they are trying to get your money. However, after the initial job is done, do not expect the same.

Write a Comment