By Christine Reddy on January 4, 2026 Verified by Google UltraStor

Amazing people who work here. They are always friendly and make you feel welcome. They do what they can to make you feel important, sending reminders of any upcoming payments or if a late fee will soon be charged. Costumer service is a 10 out of 10.

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By Paul Atkinson on October 31, 2025 Verified by Google UltraStor

We’ve had three different storage units at this location over the last 6 years. The level of service is worth the 5 stars all day long! Great people, very clean and safe.

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By Caitlin Comeau-Jarvis on October 22, 2025 Verified by Google UltraStor

Very grateful for the service and units here! Lost my dad and had some precious items that I needed a place to store for a year. The cost is premium but it is worth every penny. The units are very clean & I felt at ease knowing that everything would be safe. Every single person that I have dealt with over the phone or in person has been extremely kind and accommodating. Would recommend them in a heartbeat ❤️ thanks for everything.

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By Eddie W on October 14, 2025 Verified by Google UltraStor

Excellent storage facility. The units are very clean, I like having 24 hour access, and the staff are friendly. Kristen was helpful in getting all the paperwork taken care of quickly. I would definitely recommend this place.

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By J Janzen on October 7, 2025 Verified by Google UltraStor

I wasn't going to leave more than my rate but since you asked for it:
My disappointment with your unwillingness to accomodate my needs is expressed in my one star rating of your business.

It's mind boggling to me that even after I recommended your place to my roommate and brought in more business to your company, you still showed me no appreciation.
All I wanted was to swap one week in a 10x20 for one week in a 10x10, that's half the size! The smaller unit was already vacant and on hold for me. There were ZERO reasons why this couldn't be done.
You would even get the bigger unit released one week earlier letting you put it back on the market with no extra cost.
I didn't ask for any type of refund, just the willingness to work with me.

Now, instead of a happy & satisfied customer you have someone who will share her unfortunate experience to all who ask.

I have already scheduled the cancellation of my unit and am moving my business to your competition.

Make sure you tell your representatives at the front desk that when they make a customer feel unwelcome, they leave and take their business elsewhere.

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By Emily Desrocher Khozeev on July 29, 2025 Verified by Google UltraStor

Great storage centre! Very clean units, with friendly staff (especially Maddy) if you have any questions or concerns. Would definitely recommend so far!

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By Don MacEachern on May 28, 2025 Verified by Google UltraStor

Well done UltraStor on managing my storage locker- facilities always clean, access is seamless, and the price is highly competitive. A special shoutout to Kristen and Maddy who always provide a smile and courtesy in dealing with me and other customers. Always offering a helping hand when in need. That is what customer service is all about. I appreciate you!!!

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By Lando M on May 9, 2025 Verified by Google UltraStor

Needed a place to store items while transitioning homes, chose UltraStor because of the great reviews and was not disappointed.

Kristen was really friendly and helpful in getting all the paperwork taken care of quickly. The unit is really clean, climate controlled, and safe. Great location and excellent staff, would definitely recommend.

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By barbara asher on January 18, 2025 Verified by Google UltraStor

Very clean, climate controlled environment. My furniture has been safe and snug for years. Friendly, informative and helpful staff.

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By Glenda Palma on October 29, 2024 Verified by Google UltraStor

We came here looking for a new storage and Mar helped us through the process, she was absolutely amazing! I can’t explain how much we appreciate the most outstanding customer service! Please give them a try and ask Mar to help out! Blessings!

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By Sharon Godsall on October 26, 2024 Verified by Google UltraStor

I ended up finding storage at a relative's garage but would absolutely recommend UltraStor. The girl was awesome helping me, great rates & very secure clean bldg & units.

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By Ryan Lord on August 7, 2024 Verified by Google UltraStor

Kristen and Mar were so fantastic in helping me find the best unit! Fab duo!
The facility is beautifully kept.
So happy to have found them!
5 stars across the board!

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By Sherry Chordis on July 30, 2024 Verified by Google UltraStor

Beautiful and clean and well protected with security . Danielle was such a sweetheart and took very good care of us explaining everything to help make our stay rewarding knowing our personal things are safe . A very relaxed atmosphere by far.

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By Elizabeth Persaud on May 15, 2024 Verified by Google UltraStor

Had a great experience getting set up at UltraStor Burlington with Mar on Monday. Thank you very much for helping with unit selection and explaining all of the details! Facility is super clean and secure.

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By Sadaf Jaan on April 27, 2024 Verified by Google UltraStor

This is our second time using UltraStor’s services at this location, Leslee helped us onboard this time and she was amazing. Dealing with both Leslee and Mar has been a breeze. You can tell how much this place values customer service excellence. The overall place is very clean, maintained and easy to maneuver around. I highly recommend choosing this storage location, you won’t regret it.

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By Marilyn Sole Marshall on April 25, 2024 Verified by Google UltraStor

Dropped into Ultra Storage to research a storage locker.
Was shown a drive up unit right away. Clean
Well cared for and units available
.Staff was super helpful polite and courteous with all the information we needed

We booked on the spot. And would recommend this facility highly

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By Vanessa Nino on April 21, 2024 Verified by Google UltraStor

The facility is very clean and Mar was great and showed us around. Great customer service!

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By Kevin Davis on April 13, 2024 Verified by Google UltraStor

Amazing customer service. Amazing CLEAN facility and unit is heated by in-floor heating! Very happy returning customer! Very convenient location near 407 & Walker's Line in Burlington.

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By Emil Marchand on April 1, 2024 Verified by Google UltraStor

Great place to work with and very responsive and non-pushy staff. Very impressed with the service, accessibility to drive-up units and overall great service!

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By Hazem Omar on March 25, 2024 Verified by Google UltraStor

Maryam is a great person. She showed me all the available storage units and illustrated the advantages. She was so helpful addressing all the promotions and I decided to commit right away. The facilities are super clean and brand new in a fantastic location

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By Iqbal and Sabira Jaffer on March 24, 2024 Verified by Google UltraStor

We’ve been here for years. Great service. Billing is consistent. Staff are friendly. Access is easy. Best of all, it’s conveniently located. We have nothing but great things to say.

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By Lisa Stribbell on March 19, 2024 Verified by Google UltraStor

UltraStor Burlington has the ABSOLUTE BEST CUSTOMER SERVICE AROUND. They are always willing to help and always have a smile on their face and a friendly wave as you drive in. Looking for a storage unit…..look no further!!!! They are the BEST!!!!

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By Grant Pearson on March 9, 2024 Verified by Google UltraStor

Through the years of keeping my stuff safe and close to home, ultrastore has been nothing but exceptional. 24 hour access allows me to keep going with my crazy life.

The staff are always incredibly friendly and helpful. As well my neighbour's are always pleasant to bump into while at the immaculate facility.

The temperature controlled units are outstanding for someone as myself. This allows me to keep a variety of delicate projects in the unit through the winter with no complaints.

If you need storage for anything from your wedding dress all the way up to a couple of cars in a single unit, ultra store has got you covered. I have no issues with the price for what I am getting in quality and confidence.

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By Byung Don Jang on February 4, 2021 Verified by Google UltraStor

My realtor recommended UltraStor. Even though I couldn't access the storage right away due to system malfunction, Kathleen tried help and explain as many as possible for me! I will keep update my review!

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By juanitamark on September 23, 2019 Verified by Email UltraStor

I went on a 1 month trip to London with my family. And I was searching for a company providing residential self-storage solutions. And I finally found Ultrastor. They kept my valuables safe without any damage and I didn't have to be worried thinking about the safety of my things. They gave me peace of mind throughout the entire trip. The staff was friendly and responsive. I felt happy when I saw my things after returning from the trip. Thank you very much Ultrastor! I would highly recommend Ultrastor to those are searching for good home self-storage solutions.

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