By Stephen spademan on September 6, 2020 Verified by Email

Tong from koko beach saved the day today with a service call on a long weekend. Fixed issue on my spa and he has always been there to answer questions related to chemicals and treatment. Great honest service.

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By Robert Pedersen on March 11, 2020 Verified by Facebook

Hello. Pump problems on my hot tub.
Tony was able to test mine and modify the used one that he put warranty on to sell because I can not afford a new one today.
Weather was great, their advice helped with me doing all the work.
Three hours later my tub is up to heat.
If your tub goes down , place a small heater in cabinet on lower, depending on our weather also have a remote temp gauge.
Call TONY he will help fix your hot tub.

Write a Comment

By Brenda Kuzio on March 5, 2020 Verified by Email

You are THE BEST hands down. You went out of your way to get the hot tub delivered and installed in time for us to enjoy it on our 30th wedding anniversary. You are quick to reply with any question we may have and your service guy is amazing. He is so professional and competent. I will recommend you to anyone looking for a hot tub without hesitation. BONUS is that your hot tubs are manufactured in Canada... Thank you Tony and crew.

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By Barballan on August 5, 2016 Verified by Email

Thank you to Tony and staff for helping us select the perfect hot tub for our family! We are delighted with the helpful information, the quick delivery and how easy it is to care for our new hot tub. We look forward to many nights of star-gazing from our summer cabin. Cheers!

Write a Comment

By mikeshew on July 12, 2016 Verified by Email

Just had my Northwind NWZ 6 man hot tub installed. Custom order to store. Delvery and install crew were very pleasant to deal with and knowledgeable on their product. Store parts dept was helpful on accesories needed and chemical use questions. My Family is enjoying our new purchase. Stop in and see Clinton or Tony if your looking for a great tub.

Thanks KoKo beach.

Write a Comment

By Lucky Harrier on November 20, 2015 Verified by Guest

Hi,
After I've heard on CBC new about POLAR Spas, how they're getting away with robbing people and not delivering their hot tubs, I remembered that we were there last year. Luckily, we got to KOKO Beach and we ended up buying our Hot Tub from there. Tony is a very gentleman who stands by his word. He delivered us the hot tub as scheduled on time and we've never had any issue with them. I'd also like to give a thumbs up to the very nice Klint who assisted us at KOKO Beach and found us the right hot tub for our family. Integrity is key for a business to survive.
Thank you KOKO Beach!!!

Write a Comment

By deanok on July 19, 2013 Verified by Email

I had this tub for 2.5 years and had nothing but problems with zero support. Heater, control board, knife valve, and cover leaked from the day we bought it.They always said there is nothing they can do about it. Tried to sell me a whole new spa pack for $1200 when I got the board and heater for $194 on line with support. I would never buy from Koko Beach again.

Write a Comment

By Pink Barnacle on June 27, 2012 Verified by Guest

We would like to thank you for all the help you gave us in buying a new hot tub . We spend every night in our new tub . We have found that after work as soon as he gets home is a good time to get in ( 2 am) the misquitos have already gone to bed so it is our time to soak in the tub .Our kids love it, all of our friends have enjoyed it. We both agree this was the best investment we have ever made . This hot tub has enhanced our out door experance. I have enclosed some pictures for you to look at . Thanks again for everything .

Robin and Brian

Write a Comment

By Charcoal Arrow-crab on June 27, 2012 Verified by Guest

Hey Tony,

We just wanted to send a THANKS !!! When we started looking for a hot
tub I was hesitant at first, but after stopping in at your store with
the easygoing atmosphere and helpful information it made the choice
easy. I can't believe in less then a week we went from just thinking
about it to relaxing in our new tub.Every time we had any questions
the staff at KoKo beach were more then helpful, and I recommend you to
everyone who asks where we purchased our hot tub.I don't think we have
missed a day soaking for a few minutes since it was filled with
water.....it's just what our backyard was missing.

Thanks Again !!!

The McNaughton's

Write a Comment

By Amethyst Fox on March 13, 2012 Verified by Guest

I wish to express my most sincere thanks and appreciation for the quality service I received upon recently purchasing a Coast Spa from KOKO Beach Home Resort Center.

Not only were my wife and I duly impressed with the prompt service and professionalism of you and your staff, we have been thoroughly pleased with the performance and appearance of our spa. The installation process went very smoothly.

Sincerely,

Evans-Rymes Family

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By Yellow Tern on March 13, 2012 Verified by Guest

It has now been over a month since we have had our hot tub installed, and we have to say, WE LOVE IT! We cannot express our gratitude for all of you at KOKO Beach. From the moment we walked into the showroom we felt welcome. The staff was great, and we were really impressed with Clint and his knowledge of all the systems and his helpfulness in aiding us in choosing the best one suited us! No pressure...it made this experience painless! Andthe best part has been that the post installation support has been amazing!!

We have already and continue to recommend you to all our family, friends and colleagues. Thank you, THANK you... THANK YOU!!!!

We have waited a very long time to make this purchase, and this hottub was well worth the wait!! Keep up the GREAT work KOKO Beach!!

Kindest Regards,
The Posts

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By Cyan Eagle on February 4, 2012 Verified by Guest

We love our new spa! I can't decide if I prefer to sit where the neck jets can do their magic or just relax in the full length lounger. Our nephews come to visit more often now-is it us or our new spa? Thanks, KOKO Beach for a very fine product which we'll enjoy for many years.

Sincerely,

Trefry Family

Write a Comment

By Chamoisee Robin on February 4, 2012 Verified by Guest

I can't thank you guys enough for helping me out in purchasing our family hot tub. You guys were so helpful in everything from answering my questions, after sales help.
We are enjoying our hot tub lots, as well as all the relatives as well.
I have referred some friends of ours and spoke highly of your company and the Coastspa product.

Once again thanks,

Chapelsky Family

Write a Comment

By Cinnamon Human on November 18, 2011 Verified by Guest

We are thoroughly enjoying our new hot tub. The whole family has spent numerous hours of relaxing enjoyment this past summer, even through the hot weather! Our granddaughter has developed a love of water at the tender age of 10 months. We keep the hot tub cooler when she comes over so she can enjoy a little soak!
The multitude of jets have kept many sore muscles from developing after some major yard work. It is our reward after we are done our work.
Thank you for your great service and I know we will continue to enjoy our hot tub for many years to come.

Sincerely,

Tracy and Colette

Write a Comment

By Chocolate Crow on November 18, 2011 Verified by Guest

We love our new hot tub at the cabin. We use it every single day we are out there. The kids like playing with their water toys. This was a great investment.

Raimondi Family

Write a Comment

By Cherry Irish-Wolfhound on November 18, 2011 Verified by Guest

We have enjoyed our hot tub every day since it was installed in early July. I Think out of all of us, our son, Nathaniel who is 5 uses it most! He likes a soak after a hard day at grade one. Can and I enjoy soaking in the tub at the end of the day after the kids have gone to bed. I w as never a "jets" fan but now I really like the hydrotherapy pulsating jets on my back. We have grown to appreciate the cool dark skies at night too. With our busy schedules, who really takes time to notice the stars and moon at night? Life has slowed down a bit since we've gotten our tub, and every day seems a little more like a vacation.

Sincerely Yours,

The McCallum Family

Write a Comment

By Rose Ermine on November 12, 2011 Verified by Guest

This is our second hot tub from KOKO Beach, our first lasted 18 years and we decided to get a new one. What impressed me about the KOKO Hot Tubs was their help. I am what my wife calls a "handy" type of person that does my own maintenance around our acreage including the hot tub. I have come across companies that frown on customers doing their own maintenance since it takes away work from their service people. But if I had to get a replacement part from KOKO Beach, the service people were helpful, always had suggestions to make things easier to do my own work, parts were priced great, they were just a good company to deal with.
Our new Hot Tub has the flashing LED lights which my wife calls "disco lights" and she loves it. Also our new hot tub has the cover lift which we did not have with our old hot tub and found that it makes it much easier to move the cover on and off. The hot tub is one step from our patio door so even in the middle of winter it just takes one step in the snow to get into our hot tub so we use it just about everyday year round. KOKO Beach, to me, has a well insulated Hot Tub for our cold climates, good prices and helpful people so I am sticking with them.

Alan

Write a Comment

By Carmine Crocodile on November 12, 2011 Verified by Guest

This is our second hot tub from KOKO Beach, our first lasted 18 years and we decided to get a new one. What impressed me about the KOKO Hot Tubs was their help. I am what my wife calls a "handy" type of person that does my own maintenance around our acreage including the hot tub. I have come across companies that frown on customers doing their own maintenance since it takes away work from their service people. But if I had to get a replacement part from KOKO Beach, the service people were helpful, always had suggestions to make things easier to do my own work, parts were priced great, they were just a good company to deal with.
Our new Hot Tub has the flashing LED lights which my wife calls "disco lights" and she loves it. Also our new hot tub has the cover lift which we did not have with our old hot tub and found that it makes it much easier to move the cover on and off. The hot tub is one step from our patio door so even in the middle of winter it just takes one step in the snow to get into our hot tub so we use it just about everyday year round. KOKO Beach, to me, has a well insulated Hot Tub for our cold climates, good prices and helpful people so I am sticking with them.

Alan

Write a Comment

By Cherry Hedgehog on November 12, 2011 Verified by Guest

Hello Clinton,

We are very happy with our hot tub. We use it very often. We live on an acreage so at night we can see the stars very nice and clear.

Have a great day,

Lydia

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By Magenta Mastiff on November 9, 2011 Verified by Guest

We purchased our hot tub from you in February, had it delivered in May and finally started it in June. We are currently in the middle of building our deck around the tub. This is especially nice after a day working in the yard, as we can sit in it and enjoy what we have accomplished during the day. Now that winter is here, it is the best way to relax after a day of skiing. Many evenings of having friends over have ended with a good soak in the tub. Thanks for setting us up with one of the most fun and useful things for our house.

Thanks, Kieth and Heather

Write a Comment

By Auburn Sperm-whale on November 9, 2011 Verified by Guest

We would like to thank the guys at KoKo Beach for the attention we received in the purchase of our new hot tub. The tub is having the exact results we were hoping for, less pain in my shoulders and back. From the very beginning Clinton has been a great help answering all of our questions in the store to the many chemical questions I have had over the phone.

Thanks again,

Todd & Lea-ann

Write a Comment

By Chestnut Silverfish on November 9, 2011 Verified by Guest

We are thoroughly enjoying our new hot tub. We have placed it down in our forced walkout which is sheltered from all the winds we have been having so we get to enjoy our tub even when the weather is not so great. Its a great place to unwind every evening after working hard all day. Thanks for a great hot tub that meets all of our needs.

Brian and Doreen

Write a Comment

By Coquelicot Dung-beetle on November 1, 2011 Verified by Guest

It has been a pleasure working with you. We special ordered our tub and we were pleasantly surprised to learn our tub arrived before the quoted special order time was up. The delivery arrangements were just as described with a special touch one owner came out with the delivery people. As business owners ourselves it is nice to see a hands on company. It made us feeling like this company really cares.
After delivery we have enjoyed the spa from everyday relaxing to entertaining. Thank you again and I would recommend this company to everyone.

Cheers,
Mike, Carla, Mikala

Write a Comment

By Scarlet Wallaby on November 1, 2011 Verified by Guest

Recently we purchased our hot tub from KOKO Beach and we must say we are really enjoying it, especially now that the weather is getting colder. It makes for many relaxing evenings! All of your help was greatly appreciated, thanks so much again. We will be happy to pass your name on to others and let them know about the wonderful friendly service we received from all of you. All the Best to you and your staff in the future.

Allen and Karen

Write a Comment

By Cyan Gull on November 1, 2011 Verified by Guest

Hi Tony, So far we really LOVE our hot tub. The kids use it every weekend as their own personal swimming pool. Dave and I love relaxing in it and soothing our sore muscles and the end of a long day. We are very happy with our purchase so far.

Trudi

Write a Comment

By Stephen spademan on September 6, 2020 Verified by Email

Tong from koko beach saved the day today with a service call on a long weekend. Fixed issue on my spa and he has always been there to answer questions related to chemicals and treatment. Great honest service.

Write a Comment

By Robert Pedersen on March 11, 2020 Verified by Facebook

Hello. Pump problems on my hot tub.
Tony was able to test mine and modify the used one that he put warranty on to sell because I can not afford a new one today.
Weather was great, their advice helped with me doing all the work.
Three hours later my tub is up to heat.
If your tub goes down , place a small heater in cabinet on lower, depending on our weather also have a remote temp gauge.
Call TONY he will help fix your hot tub.

Write a Comment

By Brenda Kuzio on March 5, 2020 Verified by Email

You are THE BEST hands down. You went out of your way to get the hot tub delivered and installed in time for us to enjoy it on our 30th wedding anniversary. You are quick to reply with any question we may have and your service guy is amazing. He is so professional and competent. I will recommend you to anyone looking for a hot tub without hesitation. BONUS is that your hot tubs are manufactured in Canada... Thank you Tony and crew.

Write a Comment

By Barballan on August 5, 2016 Verified by Email

Thank you to Tony and staff for helping us select the perfect hot tub for our family! We are delighted with the helpful information, the quick delivery and how easy it is to care for our new hot tub. We look forward to many nights of star-gazing from our summer cabin. Cheers!

Write a Comment

By mikeshew on July 12, 2016 Verified by Email

Just had my Northwind NWZ 6 man hot tub installed. Custom order to store. Delvery and install crew were very pleasant to deal with and knowledgeable on their product. Store parts dept was helpful on accesories needed and chemical use questions. My Family is enjoying our new purchase. Stop in and see Clinton or Tony if your looking for a great tub.

Thanks KoKo beach.

Write a Comment

By Lucky Harrier on November 20, 2015 Verified by Guest

Hi,
After I've heard on CBC new about POLAR Spas, how they're getting away with robbing people and not delivering their hot tubs, I remembered that we were there last year. Luckily, we got to KOKO Beach and we ended up buying our Hot Tub from there. Tony is a very gentleman who stands by his word. He delivered us the hot tub as scheduled on time and we've never had any issue with them. I'd also like to give a thumbs up to the very nice Klint who assisted us at KOKO Beach and found us the right hot tub for our family. Integrity is key for a business to survive.
Thank you KOKO Beach!!!

Write a Comment

By deanok on July 19, 2013 Verified by Email

I had this tub for 2.5 years and had nothing but problems with zero support. Heater, control board, knife valve, and cover leaked from the day we bought it.They always said there is nothing they can do about it. Tried to sell me a whole new spa pack for $1200 when I got the board and heater for $194 on line with support. I would never buy from Koko Beach again.

Write a Comment

By Pink Barnacle on June 27, 2012 Verified by Guest

We would like to thank you for all the help you gave us in buying a new hot tub . We spend every night in our new tub . We have found that after work as soon as he gets home is a good time to get in ( 2 am) the misquitos have already gone to bed so it is our time to soak in the tub .Our kids love it, all of our friends have enjoyed it. We both agree this was the best investment we have ever made . This hot tub has enhanced our out door experance. I have enclosed some pictures for you to look at . Thanks again for everything .

Robin and Brian

Write a Comment

By Charcoal Arrow-crab on June 27, 2012 Verified by Guest

Hey Tony,

We just wanted to send a THANKS !!! When we started looking for a hot
tub I was hesitant at first, but after stopping in at your store with
the easygoing atmosphere and helpful information it made the choice
easy. I can't believe in less then a week we went from just thinking
about it to relaxing in our new tub.Every time we had any questions
the staff at KoKo beach were more then helpful, and I recommend you to
everyone who asks where we purchased our hot tub.I don't think we have
missed a day soaking for a few minutes since it was filled with
water.....it's just what our backyard was missing.

Thanks Again !!!

The McNaughton's

Write a Comment

By Amethyst Fox on March 13, 2012 Verified by Guest

I wish to express my most sincere thanks and appreciation for the quality service I received upon recently purchasing a Coast Spa from KOKO Beach Home Resort Center.

Not only were my wife and I duly impressed with the prompt service and professionalism of you and your staff, we have been thoroughly pleased with the performance and appearance of our spa. The installation process went very smoothly.

Sincerely,

Evans-Rymes Family

Write a Comment

By Yellow Tern on March 13, 2012 Verified by Guest

It has now been over a month since we have had our hot tub installed, and we have to say, WE LOVE IT! We cannot express our gratitude for all of you at KOKO Beach. From the moment we walked into the showroom we felt welcome. The staff was great, and we were really impressed with Clint and his knowledge of all the systems and his helpfulness in aiding us in choosing the best one suited us! No pressure...it made this experience painless! Andthe best part has been that the post installation support has been amazing!!

We have already and continue to recommend you to all our family, friends and colleagues. Thank you, THANK you... THANK YOU!!!!

We have waited a very long time to make this purchase, and this hottub was well worth the wait!! Keep up the GREAT work KOKO Beach!!

Kindest Regards,
The Posts

Write a Comment

By Cyan Eagle on February 4, 2012 Verified by Guest

We love our new spa! I can't decide if I prefer to sit where the neck jets can do their magic or just relax in the full length lounger. Our nephews come to visit more often now-is it us or our new spa? Thanks, KOKO Beach for a very fine product which we'll enjoy for many years.

Sincerely,

Trefry Family

Write a Comment

By Chamoisee Robin on February 4, 2012 Verified by Guest

I can't thank you guys enough for helping me out in purchasing our family hot tub. You guys were so helpful in everything from answering my questions, after sales help.
We are enjoying our hot tub lots, as well as all the relatives as well.
I have referred some friends of ours and spoke highly of your company and the Coastspa product.

Once again thanks,

Chapelsky Family

Write a Comment

By Cinnamon Human on November 18, 2011 Verified by Guest

We are thoroughly enjoying our new hot tub. The whole family has spent numerous hours of relaxing enjoyment this past summer, even through the hot weather! Our granddaughter has developed a love of water at the tender age of 10 months. We keep the hot tub cooler when she comes over so she can enjoy a little soak!
The multitude of jets have kept many sore muscles from developing after some major yard work. It is our reward after we are done our work.
Thank you for your great service and I know we will continue to enjoy our hot tub for many years to come.

Sincerely,

Tracy and Colette

Write a Comment

By Chocolate Crow on November 18, 2011 Verified by Guest

We love our new hot tub at the cabin. We use it every single day we are out there. The kids like playing with their water toys. This was a great investment.

Raimondi Family

Write a Comment

By Cherry Irish-Wolfhound on November 18, 2011 Verified by Guest

We have enjoyed our hot tub every day since it was installed in early July. I Think out of all of us, our son, Nathaniel who is 5 uses it most! He likes a soak after a hard day at grade one. Can and I enjoy soaking in the tub at the end of the day after the kids have gone to bed. I w as never a "jets" fan but now I really like the hydrotherapy pulsating jets on my back. We have grown to appreciate the cool dark skies at night too. With our busy schedules, who really takes time to notice the stars and moon at night? Life has slowed down a bit since we've gotten our tub, and every day seems a little more like a vacation.

Sincerely Yours,

The McCallum Family

Write a Comment

By Rose Ermine on November 12, 2011 Verified by Guest

This is our second hot tub from KOKO Beach, our first lasted 18 years and we decided to get a new one. What impressed me about the KOKO Hot Tubs was their help. I am what my wife calls a "handy" type of person that does my own maintenance around our acreage including the hot tub. I have come across companies that frown on customers doing their own maintenance since it takes away work from their service people. But if I had to get a replacement part from KOKO Beach, the service people were helpful, always had suggestions to make things easier to do my own work, parts were priced great, they were just a good company to deal with.
Our new Hot Tub has the flashing LED lights which my wife calls "disco lights" and she loves it. Also our new hot tub has the cover lift which we did not have with our old hot tub and found that it makes it much easier to move the cover on and off. The hot tub is one step from our patio door so even in the middle of winter it just takes one step in the snow to get into our hot tub so we use it just about everyday year round. KOKO Beach, to me, has a well insulated Hot Tub for our cold climates, good prices and helpful people so I am sticking with them.

Alan

Write a Comment

By Carmine Crocodile on November 12, 2011 Verified by Guest

This is our second hot tub from KOKO Beach, our first lasted 18 years and we decided to get a new one. What impressed me about the KOKO Hot Tubs was their help. I am what my wife calls a "handy" type of person that does my own maintenance around our acreage including the hot tub. I have come across companies that frown on customers doing their own maintenance since it takes away work from their service people. But if I had to get a replacement part from KOKO Beach, the service people were helpful, always had suggestions to make things easier to do my own work, parts were priced great, they were just a good company to deal with.
Our new Hot Tub has the flashing LED lights which my wife calls "disco lights" and she loves it. Also our new hot tub has the cover lift which we did not have with our old hot tub and found that it makes it much easier to move the cover on and off. The hot tub is one step from our patio door so even in the middle of winter it just takes one step in the snow to get into our hot tub so we use it just about everyday year round. KOKO Beach, to me, has a well insulated Hot Tub for our cold climates, good prices and helpful people so I am sticking with them.

Alan

Write a Comment

By Cherry Hedgehog on November 12, 2011 Verified by Guest

Hello Clinton,

We are very happy with our hot tub. We use it very often. We live on an acreage so at night we can see the stars very nice and clear.

Have a great day,

Lydia

Write a Comment

By Magenta Mastiff on November 9, 2011 Verified by Guest

We purchased our hot tub from you in February, had it delivered in May and finally started it in June. We are currently in the middle of building our deck around the tub. This is especially nice after a day working in the yard, as we can sit in it and enjoy what we have accomplished during the day. Now that winter is here, it is the best way to relax after a day of skiing. Many evenings of having friends over have ended with a good soak in the tub. Thanks for setting us up with one of the most fun and useful things for our house.

Thanks, Kieth and Heather

Write a Comment

By Auburn Sperm-whale on November 9, 2011 Verified by Guest

We would like to thank the guys at KoKo Beach for the attention we received in the purchase of our new hot tub. The tub is having the exact results we were hoping for, less pain in my shoulders and back. From the very beginning Clinton has been a great help answering all of our questions in the store to the many chemical questions I have had over the phone.

Thanks again,

Todd & Lea-ann

Write a Comment

By Chestnut Silverfish on November 9, 2011 Verified by Guest

We are thoroughly enjoying our new hot tub. We have placed it down in our forced walkout which is sheltered from all the winds we have been having so we get to enjoy our tub even when the weather is not so great. Its a great place to unwind every evening after working hard all day. Thanks for a great hot tub that meets all of our needs.

Brian and Doreen

Write a Comment

By Coquelicot Dung-beetle on November 1, 2011 Verified by Guest

It has been a pleasure working with you. We special ordered our tub and we were pleasantly surprised to learn our tub arrived before the quoted special order time was up. The delivery arrangements were just as described with a special touch one owner came out with the delivery people. As business owners ourselves it is nice to see a hands on company. It made us feeling like this company really cares.
After delivery we have enjoyed the spa from everyday relaxing to entertaining. Thank you again and I would recommend this company to everyone.

Cheers,
Mike, Carla, Mikala

Write a Comment

By Scarlet Wallaby on November 1, 2011 Verified by Guest

Recently we purchased our hot tub from KOKO Beach and we must say we are really enjoying it, especially now that the weather is getting colder. It makes for many relaxing evenings! All of your help was greatly appreciated, thanks so much again. We will be happy to pass your name on to others and let them know about the wonderful friendly service we received from all of you. All the Best to you and your staff in the future.

Allen and Karen

Write a Comment

By Cyan Gull on November 1, 2011 Verified by Guest

Hi Tony, So far we really LOVE our hot tub. The kids use it every weekend as their own personal swimming pool. Dave and I love relaxing in it and soothing our sore muscles and the end of a long day. We are very happy with our purchase so far.

Trudi

Write a Comment