By Joey W. on September 18, 2021 Verified by Google

Friendly staff and good prices on custom cut glass!

By Barbara Sullivan on April 6, 2021 Verified by Google

Friendly and courteous job well done

By Tony Ashby on December 5, 2017 Verified by Google

Excellent service!!! They replaced a mirror in my home that was installed 15 years earlier. I was not expecting them to do that, just wanted to get it fixed at a reasonable cost. In comparison, I had Convenient Glass install a shower door. The installation was very poor quality! They refused to correct their mess. The owner stated he would come out to the house to verify the issue. He turned out to be a no show. I don't do any business with unethical businesses under any circumstances.

By Ada on August 29, 2017 Verified by Google

This place is awesome! When i moved two pieces of glass from my glass end table broke. It was part of a three peice ser that i absolutely loved. I had no idea what company made the table so I couldn't just order another end table. I went here with one the pieces of glass that didn't brake and in less than 24 hours he cut a new piece for me and now my end table set is complete again. 5 stars!!

By Paul Kornegay on June 30, 2017 Verified by Google

One of the worst experiences I've had with any business ever. I brought in the bottom sash of a storm window (for a window that was out of square) that was broken, and they replaced it. I paid. When I returned home to insert the sash back in the unit, it wouldn't fit. When I called them back, they had no interest whatsoever in helping me. I asked them to send their service truck down, because I had no way of telling them exactly why the sash wouldn't fit. The best template they could possibly have was the original sash I provided originally because it fit in the unit. The response was "We have a company policy that prevents us from leaving the county on residential calls." I should mention that I live about 2.5 miles outside of Wayne County. It gets worse. Later that afternoon, a friend of mine saw their service truck in Mount Olive, about 6 miles from my house. They could have literally driven an additional 12 miles (round rip) that same day and likely remedied the problem. Long story short-the same friend removed the glass from the sash carefully (that caulked the glass in place-not sure why), inserted the aluminum sash frame less the glass back into the unit (it fit), and tried to re-insert the glass. When that didn't work, he rotated the glass 180 degrees, and it fit perfectly. So in other words, they put the glass in the frame upside down-an honest mistake that doesn't really bother me. What bothers me is they showed no willingness to correct a problem that was theirs.