By Carmine Komodo-dragon on November 24, 2016 Verified by Guest

Excellent manager and very helpful staff - they know the products they sell and where they are located - always make great recommendations

Write a Comment

By Bole Aphid on May 15, 2013 Verified by Guest

I shop in Rona occasionally as location is handy and closer than Home depot. I almost always find what I am looking for. Recently I needed color match for exterior of my house. Original paint didn't match 5 years old paintwork. The lady that matched the color from small sample was courteous and patient as it took few attempts to get satisfying tint. Once I did the touchups - bingo - you could not tell the difference. I was so nicely surprise and happy.

Write a Comment

By Cinnabar Black-panther on March 9, 2012 Verified by Guest

I could not find the receipt and handed back the merchandise. Manager gave me a gift card for the amount. I said I would rather have money or credited back to my credit card. He says he is not going to blindly give me money. Sir, I am customer and I have proof through my credit company that I bought merchandise that I just handed in. I didn't appreciate his comment that I am asking for is so out there.

Write a Comment

By Coquelicot Great-Blue-Heron on February 12, 2012 Verified by Guest

I've been waiting on hold now for 5 minutes and they still haven't picked up the phone.

Write a Comment

By Chamoisee Sparrow on September 14, 2011 Verified by Guest

Sure it's a small store by todays standards.
Their selection is not that bad. They have things that home depot does not. They are not a repair shop so why would they fix your jammed circular saw blade( re...other reviewers comment).People tend to get hurt when they are not doing their regular work. Home depot might answer the phone but their people are pretty much the same. As a comercial constructor I find home depot is slipping. I am increasingly frustrated by the cheaper substitutions and shrinking # of specific use items they are stocking.

Write a Comment

By Amethyst Tyrannosaurus on July 18, 2011 Verified by Guest

I agree with the last comment. The service in this store is awful. Answering phone calls seems to be down on their list of priorities. So many times I have asked someone for help or advice, but the assistant just shrugs his shoulders and walks away. When you do find someone who tries to be helpful, chances are he doesn't know how to help. I wanted to buy a new blade for my circular saw, but the old one was jammed pretty tightly on the saw. I asked someone to help get it off so I could have the new one mounted. The assistant fumbled a bit with it, then handed it back to me. "You do it," he said. Incredible. From now on, I shall stick to Home Depot.

Write a Comment

By Lava Horse on May 31, 2011 Verified by Guest

terrible management says it all about this store!

Write a Comment

By Carmine Komodo-dragon on November 24, 2016 Verified by Guest

Excellent manager and very helpful staff - they know the products they sell and where they are located - always make great recommendations

Write a Comment

By Bole Aphid on May 15, 2013 Verified by Guest

I shop in Rona occasionally as location is handy and closer than Home depot. I almost always find what I am looking for. Recently I needed color match for exterior of my house. Original paint didn't match 5 years old paintwork. The lady that matched the color from small sample was courteous and patient as it took few attempts to get satisfying tint. Once I did the touchups - bingo - you could not tell the difference. I was so nicely surprise and happy.

Write a Comment

By Cinnabar Black-panther on March 9, 2012 Verified by Guest

I could not find the receipt and handed back the merchandise. Manager gave me a gift card for the amount. I said I would rather have money or credited back to my credit card. He says he is not going to blindly give me money. Sir, I am customer and I have proof through my credit company that I bought merchandise that I just handed in. I didn't appreciate his comment that I am asking for is so out there.

Write a Comment

By Coquelicot Great-Blue-Heron on February 12, 2012 Verified by Guest

I've been waiting on hold now for 5 minutes and they still haven't picked up the phone.

Write a Comment

By Chamoisee Sparrow on September 14, 2011 Verified by Guest

Sure it's a small store by todays standards.
Their selection is not that bad. They have things that home depot does not. They are not a repair shop so why would they fix your jammed circular saw blade( re...other reviewers comment).People tend to get hurt when they are not doing their regular work. Home depot might answer the phone but their people are pretty much the same. As a comercial constructor I find home depot is slipping. I am increasingly frustrated by the cheaper substitutions and shrinking # of specific use items they are stocking.

Write a Comment

By Amethyst Tyrannosaurus on July 18, 2011 Verified by Guest

I agree with the last comment. The service in this store is awful. Answering phone calls seems to be down on their list of priorities. So many times I have asked someone for help or advice, but the assistant just shrugs his shoulders and walks away. When you do find someone who tries to be helpful, chances are he doesn't know how to help. I wanted to buy a new blade for my circular saw, but the old one was jammed pretty tightly on the saw. I asked someone to help get it off so I could have the new one mounted. The assistant fumbled a bit with it, then handed it back to me. "You do it," he said. Incredible. From now on, I shall stick to Home Depot.

Write a Comment

By Lava Horse on May 31, 2011 Verified by Guest

terrible management says it all about this store!

Write a Comment