4.2 
4.8 
4.8 
Accepted Payments
cash, visa, mastercard, debit card
Year Established
1992
Listed In: Sunrooms
Craft-Bilt manufactures and distributes many product lines, with factories in Ontario and Pennsylvania. We ship across Canada from our 40,000sf factory in Ajax, Ontario. Visit our web site or come to our showroom to learn more about: three season, four season and free standing sunrooms; patio… Craft-Bilt manufactures and distributes many product lines, with factories in Ontario and Pennsylvania. We ship across Canada from our 40,000sf factory in Ajax, Ontario. Visit our web site or come to our showroom to learn more about: three season, four season and free standing sunrooms; patio covers, retractable canopies, retractable awnings, retractable solar shades, aluminum railing, aluminum water proof decking, carports, screen rooms and more. At Craft-Bilt, we pride ourselves on producing products that exceed the industry standard. Read Craft-Bilt Reviews Read more
By vince singh on July 9, 2026 Verified by Google
Great knowledgeable staff. The product is robust and much stronger than the initial option of wood. Excellent for boats as it will last a long time.
By Craft-Bilt Materials Ltd - Sunrooms on July 13, 2026
Hi Vince,
Thank you for the great review.
We're happy that our team could help you find the right fit.
Our waterproof*, anti-skid aluminum decking is built to outlast wood, plastic and stand up to the elements, which makes it a favourite for boat decking as well as residential and commercial projects.
Enjoy your new boat deck for many years to come!
Learn more about our aluminum decking options here: https://craft-bilt.com/products-category/decking/
Craft-Bilt Ajax, ON
By Jennifer Sedore Duxbury on July 8, 2026 Verified by Google
Love these windows. Used them to screen a porch at our cottage. Very happy with them thus far.
By Craft-Bilt Materials Ltd - Sunrooms on July 8, 2026
Hi Jennifer,
Thank you so much.
We love hearing this!
Cottage porches across Ontario are exactly the kind of spaces Craft-Bilt's 4-Track Stacking Windows were designed for. The ability to stack the panels fully open on beautiful Canadian summer days and close everything up when the weather turns makes a real difference in how much you enjoy that space season to season.
If you ever have questions or need support, we're always happy to help at info@craft-bilt.com or at or visit us at craft-bilt.com/products/stacking-windows/.
Craft-Bilt
By TheDrscottpeterson on June 19, 2026 Verified by Google
Excellent experience with my order and especially pickup
Smooth and seamless
Material was extremely well wrapped for me to load and transport in my own trailer
Haven’t installed yet but appears wry straight forward
Highly recommend this company
By Craft-Bilt Materials Ltd - Sunrooms on June 19, 2026
Hello DrScottPeteson,
Thank you so much for this wonderful review!
We're glad the order and pickup went smoothly and that your decking arrived well wrapped and ready to load up. Aluminum decking really is as straightforward as it looks, no warping, no rotting, no surprises, just a clean and simple install when you're ready to get started.
If you're curious about pricing before your next project, our free online decking calculator makes it quick and easy to get an estimate: https://craft-bilt.com/products-category/decking/.
Thanks again for choosing Craft-Bilt, and happy decking!
By Shaw H on June 18, 2026 Verified by Google
Excellent product and very durable. The customer service was outstanding—helpful, friendly, and a pleasure to work with. The delivery service was also excellent, and the driver was amazing. Thank you to the entire team for a great experience!
By Craft-Bilt Materials Ltd - Sunrooms on June 18, 2026
Hi Shaw,
Thank you so much for this; it honestly made our day! We're so happy to hear the aluminum decking is holding up the way it should -- strong, low maintenance, and built to take on every Canadian season without breaking a sweat. Our team works hard to make the whole experience smooth from start to finish, and it sounds like even the delivery driver deserves a gold star! We really appreciate you taking the time to share this, and we look forward to working with you again!
Craft-Bilt Canada
craft-bilt.com
By Bruce Miault on May 28, 2026 Verified by Google
By Craft-Bilt Materials Ltd - Sunrooms on May 28, 2026
Hi Bruce, we appreciate you taking the time to share your feedback. Hearing that you loved our 4-Track Stacking Windows makes our day!
Our team works hard to deliver the best quality, and your 5 Stars review mean a lot.
See you next time!
Craft-Bilt team, Ajax ON
By Ben and Jen Thompson on May 12, 2026 Verified by Google
Excellent customer service. Answered all questions I had concerning measuring for my order and installation as this was a DIY project. Product was available for pick up earlier than originally expected. Highly recommend.
By Craft-Bilt Materials Ltd - Sunrooms on May 12, 2026
Hello Ben and Jen,
Thank you so much for the kind words! We're really glad we could help answer your questions about measuring and installation for your porch windows.
DIY projects can feel a little intimidating at first, so it means a lot to hear that our team made the process easier for you. It was also great that your porch windows were ready ahead of schedule, that always feels like a nice bonus.
Thanks again for trusting us with your project! By the way, we really appreciate you sharing the photos. The installation turned out beautifully and your porch windows look fantastic. Enjoy the new space!
Craft-Bilt Team in Ajax ON
Craft-Bilt's porch windows: https://craft-bilt.com/products/stacking-windows/
By Bob Henderson on May 6, 2026 Verified by Google
Excellent communications - Craft Bilt stored our windows over the winter until weather allowed installation . Windows are a little sticky and advice was “ wipe with soap and water or compress springs” - what springs, where and how????
By Craft-Bilt Materials Ltd - Sunrooms on May 6, 2026
Hello Bob,
Thank you so much for your lovely review, and for trusting us to store your windows over the winter. I'm really glad the communication side of things worked well for you.
You make a great point about the spring instructions. Saying "compress the springs" without showing you where or how isn't very helpful, so I want to make this easier for you. We have a short YouTube video that walks you through exactly where the springs are and how to compress them to get your windows sliding smoothly again:
https://youtu.be/5waEKl3z4KI
If anything is still unclear after watching, please give us a call at 905-619-1234 or send a quick email to info@craft-bilt.com, and one of us will personally walk you through it.
Thanks again for choosing Craft-Bilt. We'd love the chance to earn that fifth star.
Warm regards,
The Craft-Bilt Team
By Steve Haanstra on April 17, 2026 Verified by Google
Picked up some aluminum decking from Craft-bilt. They were very helpful when ordering and I am super pleased with the product and the ease of installation.
By Craft-Bilt Materials Ltd - Sunrooms on April 17, 2026
Steve, thank you so much for taking the time to leave this review; it genuinely means a lot to the whole team here at Craft-Bilt!
We love hearing that the ordering experience was a good one, and it's even better knowing the aluminum decking lived up to expectations once you got it home and started putting it together. Easy installation is something we really do put thought into, so it's great to hear that came through.
We hope you get to enjoy that deck all season long .
Ontario summers are too short not to make the most of your outdoor space! Come back and see us anytime.
Craft-Bilt
25 Green Court, Ajax, ON L1S 6W9
905-619 1234
craft-bilt.com
By J.R. Little on March 31, 2026 Verified by Google
Craft Bilt has amazing products! I highly recommend their products! I will use no other decking than their metal decking products.
By Craft-Bilt Materials Ltd - Sunrooms on March 31, 2026
Hell J.R,
Wow, thank you so much for the kind words! This is exactly why we do what we do. As a manufacturer of aluminum decking, we put a lot of pride into every product that leaves our facility — and hearing feedback like yours makes it all worth it. We're so happy you're loving your new deck and we look forward to being your go-to for any future projects. Welcome to the Craft-Bilt family!
By Nick Martino on October 31, 2025 Verified by Facebook
Excellent products. Excellent people to deal with. This was a do it yourself project and they walked me through the whole process. I would recommend this Canadian family run business anytime.
By Craft-Bilt Materials Ltd - Sunrooms on October 31, 2025
Hi Nick,
Thank you so much for your kind words and for sharing photos of your beautiful installation! Your project turned out fantastic, and it’s wonderful to see how well our polycarbonate roof system fits your outdoor space.
We’re delighted to hear that our team was able to guide you through the process and make your DIY patio/deck cover installation a success. As a proud Canadian business, feedback like yours means a lot to us.
If you ever plan another outdoor project or need support with our patio and deck cover systems, we’d be happy to help.
Product's Webpage: https://craft-bilt.com/products/glazing-system/
Contact Us:
Craft-Bilt Materials Ltd.
25 Green Court, Ajax, ON L1S 6W9
info@craft-bilt.com | www.craft-bilt.com | 1-800-668-6430
By mark schwarz on October 30, 2025 Verified by Google
Bought some poly carbonate panels for install in barrie. Customer is happy. Worked out a quicker shipping time, which really helped.
By Craft-Bilt Materials Ltd - Sunrooms on October 31, 2025
Hello Mark,
Thank you for sharing your experience! We’re happy to hear that your polycarbonate panels arrived quickly and that your installation in Barrie, ON went smoothly. Our polycarbonate system is designed to deliver long-lasting performance for projects like canopy covers and patio covers, offering excellent durability, weather resistance, and light transmission.
We truly appreciate your feedback and are glad everything worked out to your satisfaction. If you ever need additional panels or support for your next outdoor structure, our team is always happy to help.
📞 Contact us:
Craft-Bilt Materials Ltd.
📍 25 Green Court, Ajax, ON L1S 6W9
📧 info@craft-bilt.com
🌐 www.craft-bilt.com
📞 1-800-668-6430
By Elizabet Dimitrova on October 19, 2025 Verified by Google
Great high quality products and service! They showed us their products and gave us the best advice. We ordered 4 track windows and they were ready for pick up before the timeframe. Easy to install. We will definitely recommend this company and their product, and would order from them again. Thank you!
By Craft-Bilt Materials Ltd - Sunrooms on October 20, 2025
Thank you, Elizabet, for your kind words and for sharing your experience. We’re so glad you’re happy with your Craft-Bilt 4-Track Windows and that the installation went smoothly. Our team takes pride in offering high-quality products and knowledgeable service to help homeowners get the best results for their projects. We appreciate your recommendation and look forward to working with you again.
Craft-Bilt Materials Ltd.
25 Green Court Ajax, Ontario L1S 6W9
📞 1-800-668-6430
🌐 www.craft-bilt.com
#CraftBilt #4TrackWindows #Sunroom #PorchWindows #HomeImprovement #DIYProject
By d12aurora on October 16, 2025 Verified by Google
Awesome service, price and staff,
Ordered 4 - 48 x 60 4 track windows, not only i received a discount but my order was processed and delivered much earlier than expected,
Highly recommend this company and will be using it again in the future
By Craft-Bilt Materials Ltd - Sunrooms on October 16, 2025
Thank you so much for your kind words!
We're thrilled you had such a great experience with your porch windows order. Craft-Bilt Stacking Windows are a fantastic choice for a sunroom or porch, and we’re glad the process, from discount to delivery, went smoothly. We really appreciate your recommendation and can’t wait to help with your next project. Looking forward to seeing the completed job pictures!
Craft-Bilt Ajax, ON
Product Info: https://craft-bilt.com/products/stacking-windows/
By David MacMillan on September 13, 2025 Verified by Google
Great company to deal with and high quality products. Just completed installation of an aluminum railing on a deck. Previously purchased aluminum steps and a deck canopy. Very happy with all aspects of my involvement with Craft-Bilt.
By Craft-Bilt Materials Ltd - Sunrooms on September 15, 2025
Thank you, David, for your kind words and for trusting Craft-Bilt with your outdoor projects. We’re so glad to hear you’re happy with your new aluminum railing and that the aluminum steps and deck canopy have served you well too. It’s always our goal to provide high quality products that make your space both functional and beautiful. We truly appreciate your support and look forward to helping you with any future aluminum decking or outdoor living needs.
Craft-Bilt Canada
Our showroom is open to the public: Mon-Fri 8:00AM to 4:30PM
25 Green Court Ajax, ON
905-619 1234
craft-bilt.com
By Ron P on August 6, 2025 Verified by Guest
I've been buying from craft-bilt for 30 years and always add excellent service.
Product is of good quality and long lasting.
I have no problem referring craft-bilt to anyone.
By Craft Bilt Materials Ltd - Sunrooms on August 6, 2025
Hi Ron P,
Thank you for your kind words and for being a loyal customer for over 30 years. We truly appreciate your trust in Craft-Bilt and are thrilled to know you’ve consistently experienced excellent service and lasting product quality. Your continued support means a great deal to us.
Craft-Bilt
25 Green Court, Ajax, ON
(905) 619-1234
By Sherry Mo on July 28, 2025 Verified by Guest
Check your measurements onsite before you leave their business. The documentation attached to the door and door panels looked right but when we got them home and unwrapped the items the total measurements was too large for the opening, and the door was too high for the rough opening we provided. The documentation provided did not match the actual measurements of the products they provided, its like we got the wrong door and window panels. The would not help us and replace them. As well, we were missing a door handle and they would not replace it, so we bought it on amazon at our own cost. They kept sending us to different sales people to wear us down when we called. I do not recommend this company. Their after sales service is non existent.
By Craft Bilt Materials Ltd - Sunrooms on August 5, 2025
Dear Sherry,
We're truly sorry to hear about your experience with Craft Bilt Materials Ltd.
However, this review has been posted on several platforms, and while we respect your right to share your experience, we’d like to clarify some facts. The order in question shipped nearly four years ago. We responded to your recent outreach, answered questions, and requested photos to investigate your concern about measurements, but have not received a reply.
The product was built to the signed specifications we received. We also found no communication record regarding a missing door handle at the time.
We pride ourselves on being responsive and transparent. If you're still open to resolving this constructively, our door remains open.
Craft-Bilt
By Sherry Morrow on July 28, 2025 Verified by Google
Check your measurements onsite before you leave their business. The documentation attached to the door and door panels looked right but when we got them home and unwrapped the items the total measurements was too large for the opening, and the door was too high for the rough opening we provided. The documentation provided did not match the actual measurements of the products they provided, its like we got the wrong door and window panels. The would not help us and replace them. As well, we were missing a door handle and they would not replace it, so we bought it on amazon at our own cost. They kept sending us to different sales people to wear us down when we called. I do not recommend this company. Their after sales service is non existent.
By Craft-Bilt Materials Ltd - Sunrooms on August 5, 2025
Hi Sherry and Chris,
We're sorry to hear about your troubles. This order was shipped nearly four years ago and is only now being installed. Recently, we were contacted regarding fitment issues for this 4-year-old order. We responded to questions and requested photos to help verify the measurements being claimed, but did not receive a reply.
All custom products go into production only after receiving signed client approval, and our records show this was the case here. We’ve also found no record of communication regarding a missing handle.
We always aim to support our customers throughout the process and regret that this was not your impression. Should you wish to continue the conversation or provide the requested photos, our team remains available.
PS. This review has been posted on several platforms.
Craft-Bilt
Green Court Ajax, ON
By Nicole Souliere on July 27, 2025 Verified by Google
Absolute great product! We constructed a second storey deck and are able to finish our project with a dry gazebo below. We are Diy'ers and Craftbilt staff were always very supportive with any questions we had. We are still in the process of installing our railings. The engineering and quality of the railings are far beyond anything we have seeing elsewhere. No regrets with our choice and bonus we get to support a canadian company.
By Craft-Bilt Materials Ltd - Sunrooms on July 28, 2025
Hi Nicole,
We saw your review Monday morning and what an excellent way to start the week. Your feedback made our whole team smile.
Thank you so much for the kind words and for choosing CraftBilt for your second storey deck project. We're thrilled to hear that our aluminum decking helped you create a dry and functional space below for your gazebo. That’s exactly the kind of outcome we love to see.
As DIYers, you’ve done a fantastic job and we’re happy our team could support you throughout the process. It's great to hear that you're impressed with the engineering and quality of the aluminum deck railing. We put a lot of care into designing products that perform well and stand the test of time.
We truly appreciate your support for a Canadian company. Thank you again and we look forward to seeing your completed project.
Craft-Bilt Team
25 Green Court Ajax, ON L1S6W9, Canada
905-619 1234
craft-bilt.com
By Doug Bedrosian on July 2, 2025 Verified by Google
Their glass aluminum railing is very impressive. Slightly more expensive than what you can get at a big box store but the quality and sturdiness is 10 times better. Would definitely use again.
By Craft-Bilt Materials Ltd - Sunrooms on July 2, 2025
Hi Doug,
Thanks so much for the great review, Doug. We're glad you found our glass aluminum railing impressive. While our products may cost a bit more than big box options, we take pride in offering the kind of quality and strength that truly lasts. We appreciate your trust and would be happy to work with you again.
Craft-Bilt
25 Green Court Ajax, ON
905-619 1234
Craft-bilt.com
"Our aluminum railing is proudly extruded right here in Mississauga, Ontario."
By Helen Lasher on May 20, 2025 Verified by Google
Great experience from ordering right through to delivery. Showed us all products, gave great advice, didn't try to upsell on things we didn't need, very friendly, love the product and the price. Our deck is the envy of the neighbourhood.
By Craft-Bilt Materials Ltd - Sunrooms on May 20, 2025
Hi Helen,
Thank you for the wonderful feedback! We're so glad you had a great experience from start to finish. Craft-Bilt’s aluminum decking and aluminum deck railing are made right here in Ontario, Canada, and built to last. It’s great to hear your deck is the envy of the neighborhood—we truly appreciate your support!
The Craft-Bilt Team
25 Green Court Ajax, ON
905-619 1234
https://craft-bilt.com/products-category/railing/
https://craft-bilt.com/products-category/decking/
By Leslie Sparkes on May 5, 2025 Verified by Google
Great service and product! Was able to order quickly and easily and the windows were ready way ahead of the 8 week lead time. Install was quick and easy, they look amazing! Very happy with the choice to use Craft-Bilt.
By Craft-Bilt Materials Ltd - Sunrooms on May 5, 2025
Hi Leslie,
Thanks for your review! We're glad to hear the process went smoothly and that you're happy with Craft-Bilt's sunroom/patio windows. It’s great that everything was ready ahead of schedule and the installation went well. We appreciate you choosing Craft-Bilt for your patio or porch project.
Craft-Bilt’s 4 Track Stacking Windows are made right here in our factory in Ajax, ON.
4-Track Stacking Windows- Product information at: https://craft-bilt.com/products/stacking-windows/
Craft-Bilt Team in Ajax, ON
We are located at
25 Green Court
Ajax, Ontario
L1S 6W9 Canada
info@craft-bilt.com
905-619 1234
By Robert Smith on April 24, 2025 Verified by Google
Great product, friendly and helpful staff right from the initial quote through to delivery. This was my second order through Craft-Bilt. Everything was manufactured and delivered on schedule, and they helped me customize everything to perfection
By Craft-Bilt Materials Ltd - Sunrooms on April 24, 2025
Thanks so much! We’re glad you had a great experience from start to finish. Appreciate the kind words!
Craft-Bilt, Ajax ON
https://craft-bilt.com/products/insulated-roof/
By Nick Corcoran on January 7, 2025 Verified by Google
Customer service was super helpful. Quality of the powder coated aluminum was excellent. If you are installing the railing yourself, be sure you have the skill to cut aluminum with precision.
looks great when completed
Jim
By Craft-Bilt Materials Ltd - Sunrooms on January 8, 2025
Thank you, Jim, for your thoughtful review!
We’re so glad to hear you had a positive experience with our customer service and the quality of our powder-coated aluminum. Our team takes pride in designing products that not only meet high engineering standards but also elevate the beauty of outdoor spaces like decks and backyards.
You’re absolutely right—precision is key when installing our aluminum railing. The end result, as you mentioned, is a clean, modern look that truly enhances any backyard or deck project.
Thank you for choosing Craft-Bilt.
craft-bilt.com
25 Green Court Ajax, ON
1800-668 6430
By Mark Terai on November 13, 2024 Verified by Google
Craft-Bilt is an excellant company with a fantastic product.
As a company, from intial contact, they reponded very quickly, answering all questions and finding solutions for me. They were very professional in accounting processes, and their packaging for shipment of material was incredible - every item was well protected. I wish I would have taken pictures of the packaging - every space was filled to prevent crushing and all surfaces were covered to prevent scratching.
Regarding the product, the decking material that I ordered was all cut to specifications. There were no defects in any of the construction nor finish of materials. Everything is very strong and durable (as advertised). As I live in Cranbrook, BC we can experience cold, snowy winters and hot, sunny summers. So, I wanted a very durable deck that would not need to be replaced. Instructions for installation were concise and easy to understand and follow allowing for a very easy installation.
I would not hesitate to recommend this company and their product, and would (and likely will) order from them again.
Thank you everybody at Craft-Bilt,
Mark
By Craft-Bilt Materials Ltd - Sunrooms on November 13, 2024
Thank you so much, Mark, for your detailed and thoughtful review! We’re thrilled that you had such a positive experience with Craft-Bilt. From our initial contact to the final delivery, we aim to provide top-notch service and quality, so it’s wonderful to know that our team's support and attention to detail made a difference for you.
We’re especially glad that our aluminum decking met your expectations as the best alternative to composite (plastic) decking in British Columbia. The durability of our aluminum decking is designed to withstand Cranbrook’s range of climates—from snowy winters to sunny summers—without the maintenance or worry of deterioration. It's great to hear that the material arrived so well-protected and was easy to install, with each piece cut to your specifications.
We love the deck pictures you shared!
Thank you for recommending us, and we hope to see you again for your next project!
Craft-Bilt Team
25 Green Court Ajax, ON
https://craft-bilt.com/products-category/decking/
Showing the overall rating from N49. Load more reviews to see individual N49 reviews.
By vince singh on July 9, 2026 Verified by Google
Great knowledgeable staff. The product is robust and much stronger than the initial option of wood. Excellent for boats as it will last a long time.
By Craft-Bilt Materials Ltd - Sunrooms on July 13, 2026
Hi Vince,
Thank you for the great review.
We're happy that our team could help you find the right fit.
Our waterproof*, anti-skid aluminum decking is built to outlast wood, plastic and stand up to the elements, which makes it a favourite for boat decking as well as residential and commercial projects.
Enjoy your new boat deck for many years to come!
Learn more about our aluminum decking options here: https://craft-bilt.com/products-category/decking/
Craft-Bilt Ajax, ON
By Jennifer Sedore Duxbury on July 8, 2026 Verified by Google
Love these windows. Used them to screen a porch at our cottage. Very happy with them thus far.
By Craft-Bilt Materials Ltd - Sunrooms on July 8, 2026
Hi Jennifer,
Thank you so much.
We love hearing this!
Cottage porches across Ontario are exactly the kind of spaces Craft-Bilt's 4-Track Stacking Windows were designed for. The ability to stack the panels fully open on beautiful Canadian summer days and close everything up when the weather turns makes a real difference in how much you enjoy that space season to season.
If you ever have questions or need support, we're always happy to help at info@craft-bilt.com or at or visit us at craft-bilt.com/products/stacking-windows/.
Craft-Bilt
By TheDrscottpeterson on June 19, 2026 Verified by Google
Excellent experience with my order and especially pickup
Smooth and seamless
Material was extremely well wrapped for me to load and transport in my own trailer
Haven’t installed yet but appears wry straight forward
Highly recommend this company
By Craft-Bilt Materials Ltd - Sunrooms on June 19, 2026
Hello DrScottPeteson,
Thank you so much for this wonderful review!
We're glad the order and pickup went smoothly and that your decking arrived well wrapped and ready to load up. Aluminum decking really is as straightforward as it looks, no warping, no rotting, no surprises, just a clean and simple install when you're ready to get started.
If you're curious about pricing before your next project, our free online decking calculator makes it quick and easy to get an estimate: https://craft-bilt.com/products-category/decking/.
Thanks again for choosing Craft-Bilt, and happy decking!
By Shaw H on June 18, 2026 Verified by Google
Excellent product and very durable. The customer service was outstanding—helpful, friendly, and a pleasure to work with. The delivery service was also excellent, and the driver was amazing. Thank you to the entire team for a great experience!
By Craft-Bilt Materials Ltd - Sunrooms on June 18, 2026
Hi Shaw,
Thank you so much for this; it honestly made our day! We're so happy to hear the aluminum decking is holding up the way it should -- strong, low maintenance, and built to take on every Canadian season without breaking a sweat. Our team works hard to make the whole experience smooth from start to finish, and it sounds like even the delivery driver deserves a gold star! We really appreciate you taking the time to share this, and we look forward to working with you again!
Craft-Bilt Canada
craft-bilt.com
By Bruce Miault on May 28, 2026 Verified by Google
By Craft-Bilt Materials Ltd - Sunrooms on May 28, 2026
Hi Bruce, we appreciate you taking the time to share your feedback. Hearing that you loved our 4-Track Stacking Windows makes our day!
Our team works hard to deliver the best quality, and your 5 Stars review mean a lot.
See you next time!
Craft-Bilt team, Ajax ON
By Ben and Jen Thompson on May 12, 2026 Verified by Google
Excellent customer service. Answered all questions I had concerning measuring for my order and installation as this was a DIY project. Product was available for pick up earlier than originally expected. Highly recommend.
By Craft-Bilt Materials Ltd - Sunrooms on May 12, 2026
Hello Ben and Jen,
Thank you so much for the kind words! We're really glad we could help answer your questions about measuring and installation for your porch windows.
DIY projects can feel a little intimidating at first, so it means a lot to hear that our team made the process easier for you. It was also great that your porch windows were ready ahead of schedule, that always feels like a nice bonus.
Thanks again for trusting us with your project! By the way, we really appreciate you sharing the photos. The installation turned out beautifully and your porch windows look fantastic. Enjoy the new space!
Craft-Bilt Team in Ajax ON
Craft-Bilt's porch windows: https://craft-bilt.com/products/stacking-windows/
By Bob Henderson on May 6, 2026 Verified by Google
Excellent communications - Craft Bilt stored our windows over the winter until weather allowed installation . Windows are a little sticky and advice was “ wipe with soap and water or compress springs” - what springs, where and how????
By Craft-Bilt Materials Ltd - Sunrooms on May 6, 2026
Hello Bob,
Thank you so much for your lovely review, and for trusting us to store your windows over the winter. I'm really glad the communication side of things worked well for you.
You make a great point about the spring instructions. Saying "compress the springs" without showing you where or how isn't very helpful, so I want to make this easier for you. We have a short YouTube video that walks you through exactly where the springs are and how to compress them to get your windows sliding smoothly again:
https://youtu.be/5waEKl3z4KI
If anything is still unclear after watching, please give us a call at 905-619-1234 or send a quick email to info@craft-bilt.com, and one of us will personally walk you through it.
Thanks again for choosing Craft-Bilt. We'd love the chance to earn that fifth star.
Warm regards,
The Craft-Bilt Team
By Steve Haanstra on April 17, 2026 Verified by Google
Picked up some aluminum decking from Craft-bilt. They were very helpful when ordering and I am super pleased with the product and the ease of installation.
By Craft-Bilt Materials Ltd - Sunrooms on April 17, 2026
Steve, thank you so much for taking the time to leave this review; it genuinely means a lot to the whole team here at Craft-Bilt!
We love hearing that the ordering experience was a good one, and it's even better knowing the aluminum decking lived up to expectations once you got it home and started putting it together. Easy installation is something we really do put thought into, so it's great to hear that came through.
We hope you get to enjoy that deck all season long .
Ontario summers are too short not to make the most of your outdoor space! Come back and see us anytime.
Craft-Bilt
25 Green Court, Ajax, ON L1S 6W9
905-619 1234
craft-bilt.com
By J.R. Little on March 31, 2026 Verified by Google
Craft Bilt has amazing products! I highly recommend their products! I will use no other decking than their metal decking products.
By Craft-Bilt Materials Ltd - Sunrooms on March 31, 2026
Hell J.R,
Wow, thank you so much for the kind words! This is exactly why we do what we do. As a manufacturer of aluminum decking, we put a lot of pride into every product that leaves our facility — and hearing feedback like yours makes it all worth it. We're so happy you're loving your new deck and we look forward to being your go-to for any future projects. Welcome to the Craft-Bilt family!
By Nick Martino on October 31, 2025 Verified by Facebook
Excellent products. Excellent people to deal with. This was a do it yourself project and they walked me through the whole process. I would recommend this Canadian family run business anytime.
By Craft-Bilt Materials Ltd - Sunrooms on October 31, 2025
Hi Nick,
Thank you so much for your kind words and for sharing photos of your beautiful installation! Your project turned out fantastic, and it’s wonderful to see how well our polycarbonate roof system fits your outdoor space.
We’re delighted to hear that our team was able to guide you through the process and make your DIY patio/deck cover installation a success. As a proud Canadian business, feedback like yours means a lot to us.
If you ever plan another outdoor project or need support with our patio and deck cover systems, we’d be happy to help.
Product's Webpage: https://craft-bilt.com/products/glazing-system/
Contact Us:
Craft-Bilt Materials Ltd.
25 Green Court, Ajax, ON L1S 6W9
info@craft-bilt.com | www.craft-bilt.com | 1-800-668-6430
By mark schwarz on October 30, 2025 Verified by Google
Bought some poly carbonate panels for install in barrie. Customer is happy. Worked out a quicker shipping time, which really helped.
By Craft-Bilt Materials Ltd - Sunrooms on October 31, 2025
Hello Mark,
Thank you for sharing your experience! We’re happy to hear that your polycarbonate panels arrived quickly and that your installation in Barrie, ON went smoothly. Our polycarbonate system is designed to deliver long-lasting performance for projects like canopy covers and patio covers, offering excellent durability, weather resistance, and light transmission.
We truly appreciate your feedback and are glad everything worked out to your satisfaction. If you ever need additional panels or support for your next outdoor structure, our team is always happy to help.
📞 Contact us:
Craft-Bilt Materials Ltd.
📍 25 Green Court, Ajax, ON L1S 6W9
📧 info@craft-bilt.com
🌐 www.craft-bilt.com
📞 1-800-668-6430
By Elizabet Dimitrova on October 19, 2025 Verified by Google
Great high quality products and service! They showed us their products and gave us the best advice. We ordered 4 track windows and they were ready for pick up before the timeframe. Easy to install. We will definitely recommend this company and their product, and would order from them again. Thank you!
By Craft-Bilt Materials Ltd - Sunrooms on October 20, 2025
Thank you, Elizabet, for your kind words and for sharing your experience. We’re so glad you’re happy with your Craft-Bilt 4-Track Windows and that the installation went smoothly. Our team takes pride in offering high-quality products and knowledgeable service to help homeowners get the best results for their projects. We appreciate your recommendation and look forward to working with you again.
Craft-Bilt Materials Ltd.
25 Green Court Ajax, Ontario L1S 6W9
📞 1-800-668-6430
🌐 www.craft-bilt.com
#CraftBilt #4TrackWindows #Sunroom #PorchWindows #HomeImprovement #DIYProject
By d12aurora on October 16, 2025 Verified by Google
Awesome service, price and staff,
Ordered 4 - 48 x 60 4 track windows, not only i received a discount but my order was processed and delivered much earlier than expected,
Highly recommend this company and will be using it again in the future
By Craft-Bilt Materials Ltd - Sunrooms on October 16, 2025
Thank you so much for your kind words!
We're thrilled you had such a great experience with your porch windows order. Craft-Bilt Stacking Windows are a fantastic choice for a sunroom or porch, and we’re glad the process, from discount to delivery, went smoothly. We really appreciate your recommendation and can’t wait to help with your next project. Looking forward to seeing the completed job pictures!
Craft-Bilt Ajax, ON
Product Info: https://craft-bilt.com/products/stacking-windows/
By David MacMillan on September 13, 2025 Verified by Google
Great company to deal with and high quality products. Just completed installation of an aluminum railing on a deck. Previously purchased aluminum steps and a deck canopy. Very happy with all aspects of my involvement with Craft-Bilt.
By Craft-Bilt Materials Ltd - Sunrooms on September 15, 2025
Thank you, David, for your kind words and for trusting Craft-Bilt with your outdoor projects. We’re so glad to hear you’re happy with your new aluminum railing and that the aluminum steps and deck canopy have served you well too. It’s always our goal to provide high quality products that make your space both functional and beautiful. We truly appreciate your support and look forward to helping you with any future aluminum decking or outdoor living needs.
Craft-Bilt Canada
Our showroom is open to the public: Mon-Fri 8:00AM to 4:30PM
25 Green Court Ajax, ON
905-619 1234
craft-bilt.com
By Sherry Morrow on July 28, 2025 Verified by Google
Check your measurements onsite before you leave their business. The documentation attached to the door and door panels looked right but when we got them home and unwrapped the items the total measurements was too large for the opening, and the door was too high for the rough opening we provided. The documentation provided did not match the actual measurements of the products they provided, its like we got the wrong door and window panels. The would not help us and replace them. As well, we were missing a door handle and they would not replace it, so we bought it on amazon at our own cost. They kept sending us to different sales people to wear us down when we called. I do not recommend this company. Their after sales service is non existent.
By Craft-Bilt Materials Ltd - Sunrooms on August 5, 2025
Hi Sherry and Chris,
We're sorry to hear about your troubles. This order was shipped nearly four years ago and is only now being installed. Recently, we were contacted regarding fitment issues for this 4-year-old order. We responded to questions and requested photos to help verify the measurements being claimed, but did not receive a reply.
All custom products go into production only after receiving signed client approval, and our records show this was the case here. We’ve also found no record of communication regarding a missing handle.
We always aim to support our customers throughout the process and regret that this was not your impression. Should you wish to continue the conversation or provide the requested photos, our team remains available.
PS. This review has been posted on several platforms.
Craft-Bilt
Green Court Ajax, ON
By Nicole Souliere on July 27, 2025 Verified by Google
Absolute great product! We constructed a second storey deck and are able to finish our project with a dry gazebo below. We are Diy'ers and Craftbilt staff were always very supportive with any questions we had. We are still in the process of installing our railings. The engineering and quality of the railings are far beyond anything we have seeing elsewhere. No regrets with our choice and bonus we get to support a canadian company.
By Craft-Bilt Materials Ltd - Sunrooms on July 28, 2025
Hi Nicole,
We saw your review Monday morning and what an excellent way to start the week. Your feedback made our whole team smile.
Thank you so much for the kind words and for choosing CraftBilt for your second storey deck project. We're thrilled to hear that our aluminum decking helped you create a dry and functional space below for your gazebo. That’s exactly the kind of outcome we love to see.
As DIYers, you’ve done a fantastic job and we’re happy our team could support you throughout the process. It's great to hear that you're impressed with the engineering and quality of the aluminum deck railing. We put a lot of care into designing products that perform well and stand the test of time.
We truly appreciate your support for a Canadian company. Thank you again and we look forward to seeing your completed project.
Craft-Bilt Team
25 Green Court Ajax, ON L1S6W9, Canada
905-619 1234
craft-bilt.com
By Doug Bedrosian on July 2, 2025 Verified by Google
Their glass aluminum railing is very impressive. Slightly more expensive than what you can get at a big box store but the quality and sturdiness is 10 times better. Would definitely use again.
By Craft-Bilt Materials Ltd - Sunrooms on July 2, 2025
Hi Doug,
Thanks so much for the great review, Doug. We're glad you found our glass aluminum railing impressive. While our products may cost a bit more than big box options, we take pride in offering the kind of quality and strength that truly lasts. We appreciate your trust and would be happy to work with you again.
Craft-Bilt
25 Green Court Ajax, ON
905-619 1234
Craft-bilt.com
"Our aluminum railing is proudly extruded right here in Mississauga, Ontario."
By Helen Lasher on May 20, 2025 Verified by Google
Great experience from ordering right through to delivery. Showed us all products, gave great advice, didn't try to upsell on things we didn't need, very friendly, love the product and the price. Our deck is the envy of the neighbourhood.
By Craft-Bilt Materials Ltd - Sunrooms on May 20, 2025
Hi Helen,
Thank you for the wonderful feedback! We're so glad you had a great experience from start to finish. Craft-Bilt’s aluminum decking and aluminum deck railing are made right here in Ontario, Canada, and built to last. It’s great to hear your deck is the envy of the neighborhood—we truly appreciate your support!
The Craft-Bilt Team
25 Green Court Ajax, ON
905-619 1234
https://craft-bilt.com/products-category/railing/
https://craft-bilt.com/products-category/decking/
By Leslie Sparkes on May 5, 2025 Verified by Google
Great service and product! Was able to order quickly and easily and the windows were ready way ahead of the 8 week lead time. Install was quick and easy, they look amazing! Very happy with the choice to use Craft-Bilt.
By Craft-Bilt Materials Ltd - Sunrooms on May 5, 2025
Hi Leslie,
Thanks for your review! We're glad to hear the process went smoothly and that you're happy with Craft-Bilt's sunroom/patio windows. It’s great that everything was ready ahead of schedule and the installation went well. We appreciate you choosing Craft-Bilt for your patio or porch project.
Craft-Bilt’s 4 Track Stacking Windows are made right here in our factory in Ajax, ON.
4-Track Stacking Windows- Product information at: https://craft-bilt.com/products/stacking-windows/
Craft-Bilt Team in Ajax, ON
We are located at
25 Green Court
Ajax, Ontario
L1S 6W9 Canada
info@craft-bilt.com
905-619 1234
By Robert Smith on April 24, 2025 Verified by Google
Great product, friendly and helpful staff right from the initial quote through to delivery. This was my second order through Craft-Bilt. Everything was manufactured and delivered on schedule, and they helped me customize everything to perfection
By Craft-Bilt Materials Ltd - Sunrooms on April 24, 2025
Thanks so much! We’re glad you had a great experience from start to finish. Appreciate the kind words!
Craft-Bilt, Ajax ON
https://craft-bilt.com/products/insulated-roof/
By Nick Corcoran on January 7, 2025 Verified by Google
Customer service was super helpful. Quality of the powder coated aluminum was excellent. If you are installing the railing yourself, be sure you have the skill to cut aluminum with precision.
looks great when completed
Jim
By Craft-Bilt Materials Ltd - Sunrooms on January 8, 2025
Thank you, Jim, for your thoughtful review!
We’re so glad to hear you had a positive experience with our customer service and the quality of our powder-coated aluminum. Our team takes pride in designing products that not only meet high engineering standards but also elevate the beauty of outdoor spaces like decks and backyards.
You’re absolutely right—precision is key when installing our aluminum railing. The end result, as you mentioned, is a clean, modern look that truly enhances any backyard or deck project.
Thank you for choosing Craft-Bilt.
craft-bilt.com
25 Green Court Ajax, ON
1800-668 6430
By Mark Terai on November 13, 2024 Verified by Google
Craft-Bilt is an excellant company with a fantastic product.
As a company, from intial contact, they reponded very quickly, answering all questions and finding solutions for me. They were very professional in accounting processes, and their packaging for shipment of material was incredible - every item was well protected. I wish I would have taken pictures of the packaging - every space was filled to prevent crushing and all surfaces were covered to prevent scratching.
Regarding the product, the decking material that I ordered was all cut to specifications. There were no defects in any of the construction nor finish of materials. Everything is very strong and durable (as advertised). As I live in Cranbrook, BC we can experience cold, snowy winters and hot, sunny summers. So, I wanted a very durable deck that would not need to be replaced. Instructions for installation were concise and easy to understand and follow allowing for a very easy installation.
I would not hesitate to recommend this company and their product, and would (and likely will) order from them again.
Thank you everybody at Craft-Bilt,
Mark
By Craft-Bilt Materials Ltd - Sunrooms on November 13, 2024
Thank you so much, Mark, for your detailed and thoughtful review! We’re thrilled that you had such a positive experience with Craft-Bilt. From our initial contact to the final delivery, we aim to provide top-notch service and quality, so it’s wonderful to know that our team's support and attention to detail made a difference for you.
We’re especially glad that our aluminum decking met your expectations as the best alternative to composite (plastic) decking in British Columbia. The durability of our aluminum decking is designed to withstand Cranbrook’s range of climates—from snowy winters to sunny summers—without the maintenance or worry of deterioration. It's great to hear that the material arrived so well-protected and was easy to install, with each piece cut to your specifications.
We love the deck pictures you shared!
Thank you for recommending us, and we hope to see you again for your next project!
Craft-Bilt Team
25 Green Court Ajax, ON
https://craft-bilt.com/products-category/decking/
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By Ron P on August 6, 2025 Verified by Guest
I've been buying from craft-bilt for 30 years and always add excellent service.
Product is of good quality and long lasting.
I have no problem referring craft-bilt to anyone.
By Craft Bilt Materials Ltd - Sunrooms on August 6, 2025
Hi Ron P,
Thank you for your kind words and for being a loyal customer for over 30 years. We truly appreciate your trust in Craft-Bilt and are thrilled to know you’ve consistently experienced excellent service and lasting product quality. Your continued support means a great deal to us.
Craft-Bilt
25 Green Court, Ajax, ON
(905) 619-1234
By Sherry Mo on July 28, 2025 Verified by Guest
Check your measurements onsite before you leave their business. The documentation attached to the door and door panels looked right but when we got them home and unwrapped the items the total measurements was too large for the opening, and the door was too high for the rough opening we provided. The documentation provided did not match the actual measurements of the products they provided, its like we got the wrong door and window panels. The would not help us and replace them. As well, we were missing a door handle and they would not replace it, so we bought it on amazon at our own cost. They kept sending us to different sales people to wear us down when we called. I do not recommend this company. Their after sales service is non existent.
By Craft Bilt Materials Ltd - Sunrooms on August 5, 2025
Dear Sherry,
We're truly sorry to hear about your experience with Craft Bilt Materials Ltd.
However, this review has been posted on several platforms, and while we respect your right to share your experience, we’d like to clarify some facts. The order in question shipped nearly four years ago. We responded to your recent outreach, answered questions, and requested photos to investigate your concern about measurements, but have not received a reply.
The product was built to the signed specifications we received. We also found no communication record regarding a missing door handle at the time.
We pride ourselves on being responsive and transparent. If you're still open to resolving this constructively, our door remains open.
Craft-Bilt
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Craft-Bilt Materials Ltd - Sunrooms 4.8 out of 5.0 based on 181 user reviews.
Craft-Bilt Materials Ltd - Sunrooms
25 Green Court, Ajax, ON
25 Green Court, Ajax, ON
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