By Martha Rodriguez on October 19, 2026 Verified by Google

Lene the store manager is a very nice and kind person. I love her because she always gives me a big smile, and I am always happy when I come and see her. I have been here since 2016 and are very happy with this storage and the service I get every time.

By pierre prezeau on October 5, 2026 Verified by Google

I been renting for many years, and keep coming back evey time I need storage because I am always very happy with this storage. Store manager Lene always helps me, ask for her and she will help you. Very clean and two big elevators and loading docks.

By Edward Wactlar on July 8, 2026 Verified by Google

As an attorney charged with the responsibility of administering my Mother's estate, when we sold her home, I was obliged to find a suitable facility to maintain several pieces of her antique wood furniture, artwork and other items of intrinsic value until their disposition could be determined ultimately. After doing my research on the internet, Life Storage, Hicksville, was the logical choice because of its proximity to my home as well as my Mother's. I have been more than satisfied by my selection in this regard. The product is as represented in the promotional literature, i.e., extraordinary value, cleanliness, quality, climate controlled comfort and security. Important also was the convenient availability of a plethora of hand trucks and trolleys of all sizes to facilitate the safe and expeditious movement of items from the porch or loading dock to the units. Most impressive, however, has been the experience of leasing the unit from Life Storage, Hicksville now known as Extra Space Storage. The entire staff, were and continue to be friendly, knowledgeable, helpful and accommodating in every respect. I have been especially impressed by the Store Manager, Lene, whose genuine sincerity and warmth, infectious enthusiasm, dedication and consummate professionalism make her a compelling and worthy spokesperson for the Hicksville facility and a credit to the Life Storage now Extra Space brand. I have noticed that the amiable environment that the staff has created seemingly has fostered a camaraderie among the patrons as well which is somewhat unique for a storage facility. Indeed, I have been so impressed by the way the facility has been maintained and operated, that I have leased a second large unit for my own personal use as my wife and I reorganize our own home. Suffice to say, I have taken a number of Lene's business cards and will be recommending Life Storage, now known as Extra Space Storage, Hicksville, to my family, friends, colleagues, and business acquaintances, who may have need for any one or more of the many services offered.

By Chris OH on April 15, 2026 Verified by Google

First time customer. Excellent service. Both Lene and Joanna were so helpful. It took less then 15 minutes to look a 2 different units and to sign contract . I went with larger unit. Very clean storage building and the climate control was very comfortable. I highly recommend

By Gerald Petrossian on March 13, 2026 Verified by Google

My experience have been well above exceptional for all the time I have been at this storage facility. Lene and her staff members has always been professional, courteous and caring about me and my storage unit needs. Lene and Joanna helped me today and I was very pleased with their service. It's always clean and it looks like a hotel with a beautiful lobby. Two huge loading docks that has come very handy. The restroom is always impeccable clean and sensitized. You can use the app to open up the gates and after hour access doors. Highly recommended.