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McDonald's

McDonald's Verified by Yext

3.3

(877 Reviews)

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Listed In: Carry Out Fast Food Place, More Restaurants Place, Breakfast Restaurants Place, Cafes Place, Hamburgers Place, Sandwiches and Submarines Place

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and… Read more

3.3

877 Reviews

Write a Review
Deanna Marie

By Deanna Marie on May 22, 2026 Verified by Google

Extremely rude.
Asked for everything to be made to order - ALL OF OUR FOOD WAS COLD. Cheese is still sitting on my burger unmelted, fries are inedible and literally cold to the touch. Both me and my partner worked at McDonalds at one point in our life so we know exactly what to look for and ask for. The GM hung up on us when my partner called trying to figure out why this is always happening at this location.

Avoid this McDonald’s like the plague.

Paul Fuller

By Paul Fuller on May 4, 2026 Verified by Google

If i could give a zero I would. They've messed up our orders and promised to send us coupons, which obviously never arrived. STAY AWAY FROM THIS PLACE. Our order tonight was terrible. I give it a big fat 0!

Clax Fett

By Clax Fett on March 11, 2026 Verified by Google

A rare McDonald's that is clean, staffed, and enjoyable to visit. With the app it also has some options that are affordable, costing less than a sit down restaurant. It is hard to have anything good to say about fast food after 2019, but this place deserves some praise.

Blasian Blasian

By Blasian Blasian on January 18, 2026 Verified by Google

November 30th 2025 I ordered a breakfast meal & my egg was rotten & green I was at work so I couldn’t leave to come back up there for them to make my food again so they offered coupons took my name & number down I never received any coupons in the mail or still not a refund! I’m pregnant I couldn’t eat my food I ordered while I was at work because of this situation they are still not trying to do anything about the situation I really feel played out of my money! I will NOT be coming back here so disgusting! Horrible customer service & I was definitely NOT satisfied as a loyal customer they have now lost a loyal costumer due to this situation! Be careful everyone I have been really patient & nice about the whole situation .

Josh Giver

By Josh Giver on December 3, 2023 Verified by Google

I can't understand how they get off charging what they do now. I didn't have time to bring in and get replaced. My Mc chicken had maybe 10 pieces if shredded lettuce and about a gallon of mayo. My mc double looked like they thrown it around. I understand it's just mcdonalds. But if your gonna charge that much maybe hire competent help or train them properly.

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McDonald's 3.3 out of 5.0 based on 877 user reviews.

McDonald's
3695 University Ave, Waterloo, IA
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Additional Business Details

Business Hours

M-Su 5am-11pm

Accepted Payments

American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Visa

Services

DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, WiFi

Listing data provided by Yext

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