Petro-Canada

Petro-Canada Verified by DAC Group

3.6

(70 Reviews)

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Listed In: Gas Stations

A Suncor Energy business, Petro-Canada™ is "Canada’s Gas Station" with a network of more than 1,500 retail and wholesale outlets across Canada, and a specialty lubricants business.

3.6

70 Reviews

Write a Review
Matt Tee

By Matt Tee on March 19, 2026 Verified by Google

Charging station is where theybdecided to pile their snow, and the one accessible charger isn't working.

GR DP

By GR DP on March 3, 2026 Verified by Google

The ev Charger are not cleaned properly, nearly slipped and fell on the ice. The cable is frozen I. The ground. Had to climb snow bank to plug in only to find out that the tap doesn't work and says to use Petro Canada app only to say that the Petro Canada app no longer works and to use a chargepoint app. But failed since tap wasn't working.

Jean St-Aubin

By Jean St-Aubin on November 7, 2025 Verified by Google

Card reader not working on EV charger. Come on people. The province wants us to adopt electric vehicles. Give us the infrastructure to use them.

José Carlos

By José Carlos on June 2, 2025 Verified by Google

As one of the most recognized fuel brands in the country, this network offers fueling services, convenience stores, and increasingly, infrastructure for electric vehicles. Its commitment to expanding charging stations along the Trans-Canada Highway has positioned it as a forward-thinking option for drivers aiming to reduce their reliance on fossil fuels. While its broad presence and innovations are commendable, customer experiences vary considerably, highlighting both strengths and areas for improvement.

A major strength lies in the modernization strategy and responsiveness to evolving demands in the automotive sector. With the installation of 57 EV charging stations along one of Canada’s most important highways, it reflects a clear investment in sustainable transportation. In many locations, fuel prices are competitive, drawing in drivers looking to save. Some stations also stand out for their convenience, offering quick service and clean, well-organized environments for travellers.

On the downside, customer feedback on review platforms frequently raises concerns about service quality and billing transparency. Complaints often include discrepancies in fuel charges and poor issue resolution from support staff. The lack of premium fuel at some locations and the absence of modern tools like mobile payment terminals further impact the customer experience.

To address these concerns, a feedback survey is available on the company’s official website, inviting customers to share their experiences — with the added incentive of a chance to win a year of free fuel. While this initiative signals an effort to engage with clients, its success depends on how seriously the input is taken and whether it leads to tangible service improvements.

Ultimately, this fuel network holds a strong position in the Canadian market, with noteworthy investments in infrastructure and mobility innovation. However, delivering a consistently high-quality customer experience remains a challenge. Strengthening service standards and prioritizing operational transparency will be key to reinforcing consumer trust and setting a new benchmark for excellence in the sector.

Hussain Ali

By Hussain Ali on March 31, 2025 Verified by Google

I went there today, don’t know the name of the attendant but very courteous and considerate. A great experience. Plus, one of the only few places where saw the attendant salt the gas station!
A standard to drive for!

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Petro-Canada 3.6 out of 5.0 based on 70 user reviews.

Petro-Canada
1810 Regent St, Sudbury, ON
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Additional Business Details

Services

Gas Station, Truck Stop, Service Station, Fuel Station, Petro-Points Loyalty Program, Petro-Pass, Superpass

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