By Maury Miloff on August 12, 2026 Verified by Google

Very professional and friendly. Communicated very reliably with me and adjusted perfectly when I had to postpone. An enjoyable thorough test, the results of which printed and given to me. And the first exam is completely free! And no hard selling of hearing aids.

By babak taghavi on April 24, 2026 Verified by Google

Definitely a great customer experience thanks to the fantastic staff.

By jaclyn jc2 on February 11, 2026 Verified by Google

Suzanne at the 770 Btoadview Ave Ottawa location was very thorough with my testing, follow up information session,and fitting the hearing aid. I was given a trial set which really helped me decide on which model was best for me!

By Sandra Walker on December 23, 2025 Verified by Google

I just wanted to give a shoutout to the amazing team @ Connect hearing on Broadview in Ottawa. They were so very helpful in looking up my father's account to get replacement batteries even though he is visiting from out of province! Thanks so much for your wonderful, speedy, friendly, customer service.

By Cheryl Kabloona on September 11, 2025 Verified by Google

I wanted a hearing test and got an appointment in August. That appointment had to be rescheduled to September 23, about a month later. Then yesterday I got an email saying the appointment needed to be rescheduled (again) and would I like to come in October 8 or 9? Obviously my visit isn't very important to them. I'll be going elsewhere.