By Aleksey Romanenko on August 25, 2026 Verified by Google

Update - I took a one-month break, and upon returning, I was disappointed to see that the pool water still has the same debris floating in it. It has now been more than two months since this issue began, which is completely unacceptable.

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I've been a member at this location for 2-3 years and use the pool regularly. Overall, the gym itself is good - equipment, facilities, and staff are all fine, and I've had no complaints on that front. Unfortunately, the pool has become a serious problem.

For the past 5-6 weeks the pool water has clearly not been properly cleaned or maintained. The water is murky, and there is visible debris floating in it, something that looks like pieces of toilet paper. It's quite disgusting and not something anyone should have to swim in.

Pool maintenance is a basic health and safety expectation. I hope management addresses this soon.

By Eggy-K on July 12, 2026 Verified by Google

I’ve been a member of GoodLife for quite a while, and this location is the one I visit most often, especially because I enjoy using the pool🏊‍♀️

Overall, I’m happy with the gym. The equipment is well maintained, there’s plenty of space, and I rarely have trouble getting the machines I need.

My only concern is the pool area. Recently, I’ve noticed small pieces of debris or paper floating in the water during a few visits, which made me question the cleanliness. The swimsuit dryer also seems quite dusty and could use more frequent cleaning.

Aside from that, I have no complaints. The gym itself is great, and I hope the pool maintenance can be improved because it’s one of the main reasons I come to this location.

By Joe on June 11, 2026 Verified by Google

For over a year, I went to this GoodLife location at Madison Centre mainly for my personal training sessions with John M. John has been outstanding in creating a fitness program for me while accommodating my needs and my schedule. I liked his structured approach to the sessions while also taking time to listen to my feedback and adjusting our workout schedule as required. Additionally, he’s been very pleasant to interact with and it’s nice to see the same positive interactions with his other clients. I also enjoyed the dedicated fitness area for personal trainers, which provides us with a bit of privacy and dedicated space.

The gym location itself has had a few updates since I first started including new equipment as well as renovated and expanded areas on the second floor. I haven’t personally experienced any particular issues with any machines or equipment, and the front desk staff have always been happy to help me with any questions or concerns. Lastly, any interactions with other gym goers and other GoodLife personal trainers have always been positive.

Overall, I am very happy to have signed up for my personal training sessions with John at this location. Over the last year, not only have I improved tremendously with my personal fitness goals due to John’s support, I’ve also gained a lot of confidence in my physical abilities!

By Wendy Smith on May 6, 2026 Verified by Google

New to this location and beyond impressed. I’ve been a GL member for decades (many locations) and this location is far above any other location I’ve visited. It is so well equipped and thoughtfully laid out you can clearly see they have thought of the members experience above all else. Many cleaning stations and water fountains. Incredibly clean, even under the equipment where dust collects. Every piece of equipment you can imagine. So many dumbbells and benches. It doesn’t feel crowded at all. Classes are full (but not crowded) which is evidence of their popularity. Small workout areas and larger ones to suit your preference. I’ve only engaged with front desk once so far (I enter through a different entrance) and the staff member was very welcoming and offered me a tour, gave helpful insight into the different entry points and parking. I’m excited to work out again! I highly highly recommend this location. Keep up the great work GL Team Madison Centre.

By Falcon24 on February 24, 2026 Verified by Google

Big shout-out to Harman who is friendly and always to the point. Whenever I asked him a question he had the answer
I am very satisfied with his service.

The gym has a very nice swimming pool and it is not crowded.
The only problem I see is that sometimes late at night when I go to the changeroom I see some towels left on the ground and also in the shower area

All in all the staff are friendly and I am happy to see them everyday