By noelt on January 23, 2009 Verified by Email

Don't buy one. None of the spec's are accurate and quick frankly the entire system is junk. I've had mine for two years now on a new build. It burns a load of wood up in about 2-3 hours. This is the second year and the inside of the fireplace is completely warping now. I've changed two of the plates earlier this year and since that's been done now the main plate in the back is warping so bad the damper doesn't work.

The fans bearly pump air including the large bottom one. The whole unit can bearly heat and open concept 1200 sq ft new house insultated to the max. It's lucky to get the house to 21 degrees C and 23 max.

It's way too much money for the poor quality you receive and good luck trying to get a phone number for customer service from the manufacturer!

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By noelt on January 23, 2009 Verified by Email

Don't buy one. None of the spec's are accurate and quick frankly the entire system is junk. I've had mine for two years now on a new build. It burns a load of wood up in about 2-3 hours. This is the second year and the inside of the fireplace is completely warping now. I've changed two of the plates earlier this year and since that's been done now the main plate in the back is warping so bad the damper doesn't work.

The fans bearly pump air including the large bottom one. The whole unit can bearly heat and open concept 1200 sq ft new house insultated to the max. It's lucky to get the house to 21 degrees C and 23 max.

It's way too much money for the poor quality you receive and good luck trying to get a phone number for customer service from the manufacturer!

Write a Comment