By Addison Non on July 27, 2026 Verified by Google

I would like to thanks to Elsa Monsalve at MassHire Lowell Career Center for helping me. She’s really professional, friendly, n helpful.

By Rob H on September 16, 2024 Verified by Google

If you need help with your unemployment this is the place to go. I was struggling to get anyone on the phone with the unemployment office and did not know what I needed to do to get my unemployment claim finalized so I could finally start receiving payment (it had been coming up on 4 weeks since I filed my claim). I went here and Rosa was so helpful. She knew exactly what I needed to upload, helped me do it and my claim was approved and I received payment 3 days later. Thank you again for your help Rosa.

By Ken G on September 11, 2024 Verified by Google

I will give two stars. I feel they never answer their phones or emails. I don't know what to do next? at the beginning of working with them it was great. I felt understood and they wanted to help. Now I feel ignored and maybe that other clients are more of a priority?
So a rough update to my review I got a call back recently from someone at Masshire to set up an appointment with a career advisor. That's wonderful and good however what happened to the person I was working with? I find it extremely unprofessional when she knew I needed the help not to message me back or call me and say hey I'm not going to be able to work with you anymore.

By Gianna Marie on January 16, 2024 Verified by Google

This office makes me reconsider if it’s even worth collecting unemployment. They claim they’re there at aid in finding a new job yet they have made that process nothing but absolutely frustrating and aggravating while creating more problems than it’s worth. The people working there are incredibly rude, condescending, disrespectful and unprofessional. I was sent an email from them meant to go to another person with all his personal information including his social security number, the woman at the office had no clue she sent it to the wrong person. Makes me feel like my personal information is not safe with them. Tried to reach the person in that office via the phone number they provided me in an email and was yelled at and hung up on numerous times before being told I couldn’t be spoken to because I don’t speak Spanish. I was frequently told they don’t service my town, which they’re supposed to, which has caused issues. Was sent multiple emails about missing paperwork I provided numerous times. Overall terrible experience, I highly recommend finding a job on your own and avoiding unnecessary aggravation.

By kerry akashian on June 15, 2019 Verified by Google

I had a wonderful experience at MassHire Greater Lowell. The work that is happening there is amazing. On the 3rd and 4th floors, the staff are working diligently to ensure that youth in the greater Lowell area are connected to valuable work experiences that will help them navigate their careers after they graduate from high school. Please contact them for more information or to partner.