By Edgar Knapp on August 9, 2026 Verified by Google

How on earth in 2026 do places not have baby changing tables in their rest rooms? I had to change my infant on a dirty bathroom floor. With all the teen moms who come here(Let's be honest, it's Jackson) you'd think they'd accommodate? Absolutely despicable

By Charles K on May 20, 2026 Verified by Google

I hate hate hate the AI ordering system, but love this location.
I've lived in Jackson all of my life and this location has deserved its reputation until lately, ive been here half a dozen times in 2026 and have been surprised at the quality of the food, the speed and friendliness of the staff and service, and the cleanliness when I did go inside.
This place doesnt deserve a bad reputation, I stopped in the middle of my dinner because your Wednesday evening crew deserves recognition and praise, the young lady at the window was so polite and the food is REALLY GOOD!
Thanks yall!

By Terry Cydrus on April 17, 2026 Verified by Google

They forgot all my sauces for my nacho fries and my chicken nuggets. They messed up my whole order up and put lettuce on everything when I specifically asked for no lettuce. They barely filled my nacho fries up as you can see and they’re slow as ever the drive-through takes 20 minutes to even get through.

By Derek X on March 27, 2026 Verified by Google

I have never had a bad experience at a taco bell, taco bell is my favorite place to eat & the food is delicious. But never say never, today's experience was horrible, for 1 we waited almost an hour for our food in the dining area, the employees never came out to tell us the fryers were down or offering to make us something else in its place, 2 I asked to speak to a manager and an employee wouldn't allow it. 3 the pop tasted like it was made with bad water. 4 when my wife finally got her food it wasnt correct, it was a small cheesy potato and not the steak guac fries so we had to wait again for them to make the correct order. Again I dont have a problem with the taco bell franchise but this store and its employees needs a serious make over.

By Ed P on April 17, 2025 Verified by Google

Hands down, some of the best bean burritos that I've ever had. Let's face it, the quality of the food at Taco Bell can vary widely, so I wasn't expecting much. The floor in the dining area was dirty, and the counter by the soft drinks looked like it hadn't been wiped all day, further tempering my expectations. Service was reasonably quick at 7:00 pm on a Wednesday evening, less than five minutes from order to delivery. Our order was fairly simple and was accurately filled. But the bean burritos greatly exceeded our expectations! The tortillas were fresh and soft, the beans were warm and the perfect consistency, and every bite had cheese and onions. This is one of the better Taco Bell locations.