By Tyler Davis on March 30, 2024 Verified by Google

My vehicle was in there for a little over 5 weeks and I was only able to get a hold of them 3 times on the phone. I had to drive up there every other time I needed to check on it. Ended up not being able to diagnose my original problem and that is fine, but the lack of communication on there part is bad customer service. I've been a few times in the past and had better service, but I recall it was hard to contact them on the phone then too. Definitely gonna go somewhere else next time.

By Nicholas Gray on March 29, 2023 Verified by Google

I took my car in October for a diagnostic check. Three months go by and they tell me it was a problem with my fuel injector, $400 they said. I told the, perfect, fix it and I’ll pick it up the following day.
I call to see if it’s ready and then they explain that when they put it together that the engine is making a loud clanking and may need a new engine ($3500). I ask how did this happen? They explained that because it was sitting there so long that fuel may have leaked into an area of the engine compartment and separated something (they weren’t sure). I asked them to call me when they figure it out? My car has now been there going on seven months and is in worse condition than when I brought it in. I’ve called religiously every week for SIX months asking for someone to call me back and they never do. Basically I took my car in with a fuel injection problem and they let it sit there so long another area of the engine broke down due to thief negligence, and now I can’t even get someone to call me back and let me know what is going on.

By Paul and Shari Morrison on March 1, 2022 Verified by Google

Our truck was in the shop for two months! Whenever we would call they would tell us that he would call us back and he never did. We had to buy another truck because we could never get a hold of them. When we finally did pick up the track it was something very minor. Frustrating do not recommend this garage.

By Aradhana Bagaria on August 12, 2020 Verified by Google

My boyfriend and I were visiting the city when our car’s engine started over heating. We had to drive all the way home to Dallas and didn’t know what to do. It was so hot outside and we were getting really worried and didn’t know how we would be able to get home. Luckily, we got to this garage and even though they weren’t open, they still decided to help us and provided us with all the necessary things in order to get home safe. We were so lucky to have found them when we needed help! They didn’t even want to charge us for the work they did on our car! It really shows that they care about helping their customers and not necessarily only about making money.

By Michaela Cantrell on June 10, 2017 Verified by Google

They let me come in for an estimate right before they were closing, and then ended up fixing everything within an hour! They stayed late to help me! I couldn't have driven the vehicle much father and they had no problem fixing it! I'm so grateful that they were kind enough to stay and help me! Very nice place! Defenitly will go back to them in the future!