By Mike Thomas on August 31, 2026 Verified by Google

I’ve been a customer of Blades of Green for several years, and unfortunately, the level of service has declined significantly. The previous owner sold the company a few years ago and stayed on as a consultant for a period of time. Since his departure, it feels like a completely different company.

Service, communication, and overall customer care have all gone downhill. What’s been most disappointing is the lack of responsiveness when concerns or feedback are raised. Rather than trying to understand or resolve issues, the attitude seems to be that customer dissatisfaction simply doesn’t matter.

I was once happy to recommend Blades of Green, but based on my recent experiences, I can no longer do so. It’s disappointing to see how much the company has changed.

By Lori Coon on August 6, 2026 Verified by Google

I strongly advise caution if you choose to do business with Blades of Green. Their sales team makes promises they don't keep, and their billing practices are completely unacceptable.

When I signed up as a new customer in July, the salesman, Sean, explicitly guaranteed that I would not need a card on file and could be manually billed. Following his instructions, I contacted their main office to remove my payment information from their system.

Despite this, on August 2nd, Blades of Green unauthorizedly withdrew funds directly from my checking account for a service they didn't even perform. This unauthorized transaction triggered a $25 overdraft fee from my bank.

I have spent days trying to get this resolved:

* I reached out via email and online contact form immediately.
* I called on Monday and was told billing would contact me and refund the money within 72 hours. No one ever called, and no refund was issued.
* I called again, waited on hold for 25 minutes, only to be told once more that no one was available and someone would "call me back."

Zero accountability, unauthorized taking of funds, non-existent customer service, and empty promises. I am still waiting on a full refund for the money they wrongfully took plus reimbursement for the bank fees they caused. Save yourself the stress and hire a different lawn care service.

By Amanda Ciachowski on August 5, 2026 Verified by Google

BLADES OF GREEN has been one of the biggest disappointments I’ve ever paid for. I signed up for flea, tick, and mosquito treatments, and after four visits, absolutely nothing has changed. My dog still has fleas, and the mosquitoes and ticks are as bad as before.

What really crossed the line was watching their technicians. I purposely parked my car across the street and told them I wouldn’t be home. Instead of treating my property, they sat in their truck for about 10 minutes, never got out, and then drove away. The first technician at least walked the yard and sprayed. Every visit after that appeared to be nothing more than a drive-by.
charging customers for treatments that aren’t even performed is completely unacceptable. I feel ripped off, and would strongly advise anyone considering this company to look elsewhere.

By Chad Bozzarelli on June 29, 2026 Verified by Google

Last year I called to request a single service for flea & tick treatment. I was added to a recurring membership of every 3 weeks without my knowledge or consent. I honestly let it go because I thought that my initial charge was somehow covering multiple services.

What I will say is the service itself was fine. The chemicals worked, the service staff were quick and easy. But the customer service and administrative teams have been nothing short of awful.

After realizing I had been bamboozled by the initial sales rep, I called to cancel and was transferred to a surly grinch of a woman who I presume owned part of the franchise. She was irritable and seemingly trying to block my request from going anywhere. She kept saying "I don't think we can do that." I told her I want no more service going forward and asked her at the end of the call if that was the case and she confirmed.

Two weeks later I get a text that a tech is coming out. I call back to speak with someone to resolve and when I mentioned cancelling the black woman on the other line got IRRITABLE as well.

I guess they are trained to be rude as hell to anyone who doesn't want to be locked in to a monthly membership.

By Reno Jett-Williams on September 2, 2025 Verified by Google

Currently having blades of Green for the past three years, this is by far the WORST my flower bed has ever looked. They come out here monthly to spray for weeds, but yet my whole flower bed is infested with 4 foot and 6 foot weeds. I wish Google allowed videos. I bought weed killer from Lowe’s and seen better results, INSTANT within days. I’m definitely considering not renewing & canceling all services at the end of the year because I’m CLEARLY wasting my money. I’ve taken pictures, and Videos. The Techs have taken videos and escalated the issue several times but we have yet to get a follow up call, Email, Or even a curiosity Pop up. It’s the same story every time “my supervisor is going to get back with you”. The ONLY Reason this isn’t a one star review is because the technicians have good customer service. Good Customer Service doesn’t out way Bad Results and Wasted money. The amount of money we pay and this is the Results? Unacceptable.