Listed In: Fireplaces
With over thirty operational units currently on display in their showroom, the Wood and Energy Store believes it is important that customers get a feel for the products they sell. They take great pride in having a well-trained sales staff to assist you in your buying decisions, as well as, expert… With over thirty operational units currently on display in their showroom, the Wood and Energy Store believes it is important that customers get a feel for the products they sell. They take great pride in having a well-trained sales staff to assist you in your buying decisions, as well as, expert installers and service technicians for after sale care. Read more

By tokfmx on February 16, 2017 Verified by Email
As we are building a new house, we had to buy our fireplace months ago, at the framing stage. But, this week we had the hook up done. Darcy, the technician who did that work was an amazingly knowledgeable and competent craftsman. He did meticulous work with what was, by now, a pile of assorted pieces and wires. He had to cut a hole in the wall for our remote, but cut a more careful and exacting hole than any electrician or plumber has ever done. Tidy, pleasant, efficient. A wonderful job. AND, at the store, Cody was able to search out and provide me with an on-line manual (which, for some reason we never received with the unit!), arrange Darcy's visit, and provided me great follow up service just to make sure that everything was to our satisfaction. Could not be happier!

By tokfmx on February 16, 2017 Verified by Email
As we are building a new house, we had to buy our fireplace months ago, at the framing stage. But, this week we had the hook up done. Darcy, the technician who did that work was an amazingly knowledgeable and competent craftsman. He did meticulous work with what was, by now, a pile of assorted pieces and wires. He had to cut a hole in the wall for our remote, but cut a more careful and exacting hole than any electrician or plumber has ever done. Tidy, pleasant, efficient. A wonderful job. AND, at the store, Cody was able to search out and provide me with an on-line manual (which, for some reason we never received with the unit!), arrange Darcy's visit, and provided me great follow up service just to make sure that everything was to our satisfaction. Could not be happier!