By Jony Villegas on February 5, 2026 Verified by Google

Ive been at this branch several times and every single time I have been treated with amazing customer service. This review is over due but in my experience when I go inside its because I cant use the ATM machine for what I need or need additional help. I stopped by today (2/4/26) at 2:34pm and dont remember the tellers name but she was the middle one out of the three. She was helpful, very customer service oriented and the reason why I like banking with WF.

By Marta on January 20, 2026 Verified by Google

Jaro in the merchant room is an absolute angel. She is always extremely kind, efficient, helpful, and gets me set up with whatever I need.

By Andrew Mcknight on November 2, 2025 Verified by Google

F Wells Fargo. First checked my ATM withdraw limit and I was within that. Tried to withdraw at the ATM and cannot, due to fraud. Call the 1-800 number on the screen, answer these dumb questions, unblock the card, try again, still blocked. Then CS says I need to take a photo and submit my ID in order to use my debt card. Why have an ATM then, terrible customer service. Already need a pin and the card, how much more security do you need other than in person which defeats the use of an ATM. Ridiculous. Going to transfer my money else where.

By tran Tran on September 25, 2025 Verified by Google

Associate Juliana was so rude and unprofessional to fix their mistakes when opening my account. She didn't have enough the basic knowledge to finish transaction which other bankers at different locations finished within 2 minutes. She showed her rude attitude to me and took her 30 minutes to get this done.

Branch manager George didn't even reply to email contact or phone call regarding customers' concern.

awful customer service

By Kelly Menk on July 7, 2025 Verified by Google

Not surprised to see all the negative reviews. You simply cannot get ahold of an employee over the phone. The ATM took my debit card and then malfunctioned with the screen turning black, on a Sunday. Today I got a call that I missed, called back its some wells fargo employee with a local area code. I assume trying to tell me they have my card, or maybe to tell me they destroyed my card for safety purposes. Tbh who knows bc the person who called wont answer my calls now and no one at the location will answer the phone either. Don't want to drive 45 minutes here for nothing.