By PlayfulDylan on September 4, 2026 Verified by Google

Worst bank I’ve ever had. Been here for 9 years and I’ve never been happier to leave. You are better off giving your information to a stranger online than this bank.

By Ruie Noel on July 20, 2026 Verified by Google

Had a long visit today at the bank trying to do a transfer between banks, Ky Spence was extremely helpful in getting this done and helped to figure out the fastest way to get my project done before I incured late charges, I appreciate the help very much, ty

By Bob Walker on March 2, 2026 Verified by Google

I live more than a two hour drive away (because Wells Fargo doesn't do business in Missouri). I wanted to talk with a wealth management advisor by phone about some inheritance money I will be receiving soon. I have tried calling three or more times per day for the past five business days, varying my calls around all times of the day. Never once has anyone answered the phone. Message received. They don't care about customers who can't just walk in the front door.

By Frank Nucaro on February 25, 2026 Verified by Google

The worst bank and customer service i've ever seen in my life.They have only one worker and a big online.While there is no other workers around apparently because the management is so bad.Nobody else wants to work here.That's what it looks like to me.Their service is terrible.Their management is terrible.You have to wait all day to get your money because they only have one person working

By Emily Wilder on February 6, 2026 Verified by Google

This is my second review since my first one mysteriously disappeared. I went into the branch to speak with a banker and waited over 20 minutes, only to be treated extremely disrespectfully by a woman who refused to help me with anything. Instead of resolving the issue, she brought over the branch manager—who was somehow even ruder. I honestly cannot understand how someone like that is a branch manager at a bank. After more than 10 years of banking with Wells Fargo, this experience has pushed me to start looking for a new bank. The lack of professionalism and customer service from both employees was unacceptable.