By eridani60 on September 13, 2013 Verified by Email

What a disaster!
After signing the proposal on May 30, we were told that we will hear from them in two weeks. More than 3 weeks passed without any news, so we called Debbie and were told we must wait another two weeks to hear from their accounting department regarding the deposit and work order date. July came around and still no contact from Better Contracting. We again called them, this time spoke to the accounting department, only to find out that our name was not to be found.
We were informed by owners of two separate homes that they were happy with the shingle product but not the crew or customer service. One owner also stated that subcontracting was used by Better Contracting.
So beware!
We didn’t call them again; after all, why beg the company for the “privilege” of giving them money. We called another company which by the way is number 1 and had the roof done; same shingle quality with great customer service..
So beware!

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By eridani60 on September 13, 2013 Verified by Email

What a disaster!
After signing the proposal on May 30, we were told that we will hear from them in two weeks. More than 3 weeks passed without any news, so we called Debbie and were told we must wait another two weeks to hear from their accounting department regarding the deposit and work order date. July came around and still no contact from Better Contracting. We again called them, this time spoke to the accounting department, only to find out that our name was not to be found.
We were informed by owners of two separate homes that they were happy with the shingle product but not the crew or customer service. One owner also stated that subcontracting was used by Better Contracting.
So beware!
We didn’t call them again; after all, why beg the company for the “privilege” of giving them money. We called another company which by the way is number 1 and had the roof done; same shingle quality with great customer service..
So beware!

Write a Comment