Pilot Travel Center

Pilot Travel Center Verified by Yext

3.7

(582 Reviews)

Write a Review

Listed In: Truck Stops Place, Gas Stations Place, Convenience Stores Retailers

Welcome to Pilot Travel Center in Santa Rosa, NM! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering… Read more

3.7

582 Reviews

Write a Review
S. Harrington

By S. Harrington on July 24, 2026 Verified by Google

I swear customer service means nothing anymore. I put in shower in app it said 0 customers in line. Waited 10 min I go in. Some lady by office looked at me then disappeared. Waited by cash registers for about 7 min, I see ppl walking from shower area. I asked a few ppl are the showers open they all said all the doors open. Two employees were talking to each other by the travel side. So I go up to them and ask what is going on with the showers. He goes oh we are cleaning the women’s bathroom so if one is open just go pick one . Like you open all the showers to the public knowing truck drivers need their showers. Remind you full families was coming from the showers. I find a shower, used towels wad in there. I discarded it in hallway, grabbed my own towel from cart. Communication would have went a long way but instead they had us truck drivers looking aimlessly. With no direction. 3 stars because this place is always clean for the most part. And subway is always fresh. And I obtained a spot at 1130pm the night before.

7/24/26 9am

Arick Conners

By Arick Conners on June 8, 2026 Verified by Google

Lynda, A-aron, and Diane
We're so patient and kind as my family were trying to figure out what they wanted to eat. We had grumpy kids, and they were kind to us.
They were fantastic.
Also the bathrooms are clean.

Sarah Hartman

By Sarah Hartman on June 7, 2026 Verified by Google

Decent gas station location, able to easily navigate with a truck and camper. Facilities were clean and good selection of convenience items. Gas price was reasonable.

samantha lewis

By samantha lewis on December 24, 2025 Verified by Google

Bathrooms were clean. The pump kept saying see cashier so I went in and payed. Pumped extremely slow then had to go back in to get a receipt because it was out of paper. Half of my "fresh" Cinnabon was to hard to eat

Anton Bulgakov

By Anton Bulgakov on December 4, 2025 Verified by Google

Not the biggest Pilot truck stop, the parking lot is quite cramped, but the showers are clean and the store is bright and spacious.

Showing the overall rating from Google. Load more reviews to see individual Google reviews.

Powered by Opio

Pilot Travel Center 3.7 out of 5.0 based on 582 user reviews.

Pilot Travel Center
2464 U.S. Route 66, Santa Rosa, NM
Get Directions

Additional Business Details

Business Hours

M-Su 24hr

Accepted Payments

American Express, Android Pay, Apple Pay, Cash, Contactless, Discover, MasterCard, Visa

Services

Diesel Lanes, Showers, Prime Parking Spaces, Diesel Mobile Fueling, Premium Wifi, ATM, CAT Scale, Check Cashing, Cylinder Propane, DEF Lanes, Lottery, Pegasus, Truck Parking Spaces, Public Laundry, Drivers Lounge, Mobile Food Ordering, Electric Vehicle Charging Station

Email

TravelCenter.1070@pilottravelcenters.com

Listing data provided by Yext

Similar Businesses See All

Sinclair Gas Station

Sinclair Gas Station

2245 U.S. Route 66, Santa Rosa, NM (2 Km Away)

0.0

(0 Reviews)

Sinclair Gas Station

Sinclair Gas Station

1009 Stucky Rd Exit 267, Santa Rosa, NM (13 Km Away)

0.0

(0 Reviews)

Business Claimed Update your Business

Report Incorrect Data Make an Update