By Anita Boyd on September 15, 2022 Verified by Guest

When our antique mirror came crashing down one hot summer day, George and Sam were quick to help us when no one else could or would. They came to our house and within 3 weeks they repaired the frame, replaced the broken middle portion of the 3 part mirror, and placed it back on the wall over the fireplace where it belonged. They also replaced a broken round patio table top which had been destroyed when a gust of wind sent the umbrella smashing down on the glass. George and Sam quoted us a good price for these 2 jobs, reassured us through the whole process, and everything was completed as promised. Soooooo happy with this company! Honest, dependable, skilled, kind and polite.

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By Raspberry Turkey on May 3, 2016 Verified by Guest

My initial experience with Canada Glass was a positive experience and I was happy with the mirror I purchased from them. Less than a month of having my mirror it cracked and I emailed the company asking if there was anything they could do. Their customer service rep told me no and that it was the fault of my experienced contractor that installed the mirror. Claiming the clips were installed too tight. They were not or else he wouldn't have been able to slide the clips in place to hold the mirror. I felt as though I was being blamed and the company did not even consider giving me a discount for replacing the mirror. The customer service rep was rude. When I explained my experience on their Facebook page I was threatened with a legal action. This is not how a business should handle negative/unhappy reviews from a customer. I was looking for compassion since the product I bought from them didn't even last a month. Nothing of the sort happened. I suppose the company is not interested in my possible business in the future. The customer service rep has insured that.

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By SylviaS on December 19, 2015 Verified by Email

Window Repair - Not Just Looking For The Easy MoneynBought a new house and found that the windows didn't close properly. Several companies wanted to replace them. Canada Glass Fixed them. Saved me money and time! The other guys just wanted to take the easy way out. Thanks Sam and George.

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By Anita Boyd on September 15, 2022 Verified by Guest

When our antique mirror came crashing down one hot summer day, George and Sam were quick to help us when no one else could or would. They came to our house and within 3 weeks they repaired the frame, replaced the broken middle portion of the 3 part mirror, and placed it back on the wall over the fireplace where it belonged. They also replaced a broken round patio table top which had been destroyed when a gust of wind sent the umbrella smashing down on the glass. George and Sam quoted us a good price for these 2 jobs, reassured us through the whole process, and everything was completed as promised. Soooooo happy with this company! Honest, dependable, skilled, kind and polite.

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By Raspberry Turkey on May 3, 2016 Verified by Guest

My initial experience with Canada Glass was a positive experience and I was happy with the mirror I purchased from them. Less than a month of having my mirror it cracked and I emailed the company asking if there was anything they could do. Their customer service rep told me no and that it was the fault of my experienced contractor that installed the mirror. Claiming the clips were installed too tight. They were not or else he wouldn't have been able to slide the clips in place to hold the mirror. I felt as though I was being blamed and the company did not even consider giving me a discount for replacing the mirror. The customer service rep was rude. When I explained my experience on their Facebook page I was threatened with a legal action. This is not how a business should handle negative/unhappy reviews from a customer. I was looking for compassion since the product I bought from them didn't even last a month. Nothing of the sort happened. I suppose the company is not interested in my possible business in the future. The customer service rep has insured that.

Write a Comment

By SylviaS on December 19, 2015 Verified by Email

Window Repair - Not Just Looking For The Easy MoneynBought a new house and found that the windows didn't close properly. Several companies wanted to replace them. Canada Glass Fixed them. Saved me money and time! The other guys just wanted to take the easy way out. Thanks Sam and George.

Write a Comment