Faema Canada
1.0 Listed In: Coffee Shops, Appliances
By Amethyst Great-Dane on October 27, 2013 Verified by Guest
these people are thieves.....after an "estimate" of 200$ for an espresso machine repair....i was charged 407$ .....and made the mistake of paying it..after 6 months the "new" boiler stopped working...i was told that that was "too bad"....and was all but forcibly ejected from the store...`the proprietor , a mr. mike diDonato tried to tell me that my receipt was , quote"...that's not from here"....i have never felt more cheated...these people are PROFESSIONAL CROOKS!!!
By Crimson Boa on March 3, 2009 Verified by Guest
I bought a one cup espresso machine for home use. It has broken 3 times in the past year. Each time I return it to Faema... they tell me it is my fault. "These machines are made to last for years"... "not our fault"... etc. The tone and the service of the owners is just shocking! I had not even made 100 espressos between breakdowns... Each time.. i have to schlep it back... it works for a while... then breaks. When I went back the THIRD time... the attitude from the owners made my blood boil. I STRONGLY RECOMMMEND CHOOSING ANOTHER PROVIDER OF ESPRESSO EQUIPMENT. They have no idea what they are doing over there...
By Faema Canada
My neighbour had essentially the same experience. And his machine was not cheap! They seem to have a terrible attitude.
By Faema Canada
Further to my above comment, my neighbour sued them in Small Claims Court. Fortunately he was successful.
By Amethyst Great-Dane on October 27, 2013 Verified by Guest
these people are thieves.....after an "estimate" of 200$ for an espresso machine repair....i was charged 407$ .....and made the mistake of paying it..after 6 months the "new" boiler stopped working...i was told that that was "too bad"....and was all but forcibly ejected from the store...`the proprietor , a mr. mike diDonato tried to tell me that my receipt was , quote"...that's not from here"....i have never felt more cheated...these people are PROFESSIONAL CROOKS!!!
By Crimson Boa on March 3, 2009 Verified by Guest
I bought a one cup espresso machine for home use. It has broken 3 times in the past year. Each time I return it to Faema... they tell me it is my fault. "These machines are made to last for years"... "not our fault"... etc. The tone and the service of the owners is just shocking! I had not even made 100 espressos between breakdowns... Each time.. i have to schlep it back... it works for a while... then breaks. When I went back the THIRD time... the attitude from the owners made my blood boil. I STRONGLY RECOMMMEND CHOOSING ANOTHER PROVIDER OF ESPRESSO EQUIPMENT. They have no idea what they are doing over there...
By Faema Canada
My neighbour had essentially the same experience. And his machine was not cheap! They seem to have a terrible attitude.
By Faema Canada
Further to my above comment, my neighbour sued them in Small Claims Court. Fortunately he was successful.
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Faema Canada 1.0 out of 5.0 based on 2 user reviews.
1117 Davenport Road, Toronto, ON
Additional Locations See All
Faema Canada
265 James Street North, Hamilton, ON (58 Km Away)
Faema Canada
672 Dupont Street, Suite 201, Toronto, ON (1 Km Away)