By Derek Freeman on August 31, 2022 Verified by Google

We got a set of 4 tires here about a year and a half ago. Scheduled an alignment and was asked why I needed it, seriously? Had my mother take the vehicle in for me because I was out of town and needed it done. They made her wait three hours and then told her the aliment guy went home sick that morning and no one else knew how to do it. Ok no problem, stuff happens, but it would of been nice to know that right away. Got 2 new tires again and an oil change. My wife took the car in and they called and said some other things needed attention and the battery was bad. We told them we didn't need anything else and I can take care of the rest on my own. They then installed and charged us for a battery that we said no to. They are pushy with sales and I'm done going to this place. I guess it's sales over integrity.

By Kristie Winkler on March 22, 2019 Verified by Google

My son took his truck here to get an alignment. They found an issue with his lug nuts and had to put studs on one wheel. When I called to check on progress we discussed what was being done to fix it. They kept the truck overnight to finish which was ok. When I asked this Brian I was talking to what the cost was going to end up I was told only a half hour labor so final cost would be around $150 which I said was not so bad so I was pretty pleased. Then the next day I call to pay and it was $112 more. When I questioned him about the difference he stated he never told me that. I then stated I have gotten my tire fixed there twice and won't go back because the service jumped in price considerably then also. Brian asked if i bought my tires there. Should not matter,
I am giving you my business.... I live in the country so get a lot of tire fixings but at a $45 fix I cannot afford to go there again. They do good work but I am not sure I will ever go back when you can't trust the final payment to be what you were told it would be when you agree to let them do the extra work on that price quoted. This could have been shopped with other businesse to compare charges. Really disappointed....

By Mike Rogers on February 16, 2019 Verified by Google

Thanks for going the extra mile, we just got into town and found we had a very low tire. The temp was 14 with snow on the ground on a Friday night and 10 minutes before store closing. My wife called while I aired up the tire, they said they would wait on us and got us fixed up right away. Thanks for giving us peace of mind for our 80 mile ride home.

By Mintha Jachetta on February 14, 2019 Verified by Google

I started going to Graham tire when I was looking for new tires. I got the privilege of talking to Rick (at the time I did not know he was the manager) and he took the time to explain the difference between other quotes I had gotten and explained what "perks" came with getting my tires through Graham Tier. Since I have gotten my tires I think I got the better end of the deal by far. My tiers are attracted to nails and time and time again they have been proven to have the BEST customer service around. When my tire was so flat I could not drive on it they found a way to get me help to get enough air in my tire and fixed over my lunch hour. I was in Lincoln and wasn't sure if the same warranty worked in Lincoln. Sure did Rick told me where to go and the store could not get me in. However, the manager called and got me in and they were and nice and through as Hastings. The Hastings store treats me like family and forever has me as a customer. Thank you Hastings Graham Tire.

By Chace Lutz on July 28, 2017 Verified by Google

They do fast work. I had front struts and brakes put in and it only took little over an hour. The staff is friendly and will talk you through everything they are going to do and ask before doing anything extra. The prices they charge hurt a little bit but for a very good job done, I'd say it was worth it.