Verizon

Verizon Verified by Yext

4.4

(360 Reviews)

Write a Review

Listed In: Cellular and Wireless Phones Retailers, Electronics Stores Retailers

Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 416 W Broadway in Boston, MA 02127

4.4

360 Reviews

Write a Review
Ming Yan

By Ming Yan on July 1, 2026 Verified by Google

Best Verizon shop ever. The sales associates are patient and actually care to make your life better. Highly recommend you coming to this spot. I’ve been twice now and never have had to wait - one time I had an appt and another was just walk in.

Shannon McEveney

By Shannon McEveney on May 19, 2026 Verified by Google

Christine was beyond exceptional in helping assist me! She was patient, knowledgeable, and genuinely cared about helping me find the best solution instead of just making a sale! She made what would be a stressful situation to handle on my own, incredibly smooth and easy. Exceptional customer service like this is rare these days so she deserves great recognition!

terrence patriquin

By terrence patriquin on April 11, 2026 Verified by Google

One of the employees had what sounded like a college class on her computer. Volume was loud enough that it was quite annoying while I was trying to complete my transaction. The employee was also on FaceTime with someone at the same time via their cellphone. At the very least the employee should have had the respect to lower the volume or go into the back room while a customer was in the store. Not a good look!

Cassandra Myer

By Cassandra Myer on March 18, 2026 Verified by Google

I had trouble transferring my old phone’s info to my new phone, so I ended up having to go back in the same day around the time they were closing. It was really busy, but the girls were still very helpful, one employee was even clocked out & helping me. I had my baby with me too, & they were really sweet with him. Above & beyond service, & I really appreciate it!

Stephanie Cameron

By Stephanie Cameron on February 3, 2026 Verified by Google

The woman who helped me with setting up an upgrade (I think her name was Ashley, she is the one who is in nursing school) was super helpful and patient with me as I do not know much about phones. She was with me for hours trying to trouble shoot and I was able to leave with a new phone with no issues! She is fantastic at her job!!!

Showing the overall rating from Google. Load more reviews to see individual Google reviews.

Showing the overall rating from Yelp. Load more reviews to see individual Yelp reviews.

Powered by Opio

Verizon 4.4 out of 5.0 based on 360 user reviews.

Verizon
416 W Broadway, South Boston, MA
Get Directions

Additional Business Details

Business Hours

M-Sa 9am-7pm, Su 11am-5pm

Accepted Payments

American Express, Cash, Discover, MasterCard, Visa

Services

wireless service, mobile service, home phone service, home internet, Fios Home Internet

Specialties

Account Analysis

Brands

Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, LG

Languages

English

Year Established

1993

Email

boston.ma@russellcellular.com

Listing data provided by Yext

Similar Businesses See All

Total Wireless

Total Wireless

935 Riverdale St, #26, West Springfield, MA (132 Km Away)

1.0

(1 Review)

Best Buy

Best Buy

14 Allstate Rd, Dorchester, MA (1 Km Away)

0.0

(0 Reviews)

Bang & Olufsen

Bang & Olufsen

460 Harrison Ave., Boston, MA (2 Km Away)

0.0

(0 Reviews)

Business Claimed Update your Business

Report Incorrect Data Make an Update