By Paul McCarthy on May 29, 2026 Verified by Google Access Storage - 174 Cleopatra

The Access Storage facility at 174 Cleopatra Drive in Nepean was convenient (easy access off of Hunt Club Road), snow clearance in winter was good, the storage facility was well maintained and clean. The site manager Mr. Azziz and his staff were very helpful. Thank you Access Storage.

Write a Comment

By Tina Hilton on May 6, 2026 Verified by Google Access Storage - 174 Cleopatra

I called around and Access was the most helpful storage place in Ottawa. I needed a month's storage for my son and they were great at getting it set up. When there was a problem accessing the storage during closed hours, they responded promptly to my call and found an immediate solution. Thank you so much for being a wonderful company.

Write a Comment

By Bayanihan Home Care Inc. on February 2, 2026 Verified by Google Access Storage - 174 Cleopatra

I used this storage facility for a few months and the storage unit is clean. It was also very easy for me to cancel my subscription and took my car out without any hassle. Thank you Access storage for the good service.

Write a Comment

By Gurlal singh Sagar on January 29, 2026 Verified by Google Access Storage - 174 Cleopatra

Unsatisfactory customer service; The manager is weird and rude towards customers. But the facility's great and easily accessible, and the security mechanism is great, too.

Write a Comment

By Andrew Thompson on October 3, 2025 Verified by Google Access Storage - 174 Cleopatra

What a disgusting place! It’s so gross and smells so musty I would not want to put my stuff in one there lockers. As well there unorganized and the guy there was unprofessional had his shoes off and didn’t know what he was doing really gave me the wrong access code as well just a dirty place. As well there overpriced, we ended up not putting anything in there and went to dymon and was cheeper to go to dymon

Write a Comment

By Chantal vonSchoenberg on September 3, 2025 Verified by Google Access Storage - 174 Cleopatra

We have rented a large storage space and vehicle outdoor space for over 2 years.
We were pleasantly surprised at how clean the facility was, how safe it felt and how well managed it was. The staff at the front office were exceptional ! We highly recommend this location.

Write a Comment

By Renee Couture on August 18, 2025 Verified by Google Access Storage - 174 Cleopatra

Very easy access, the storage space is clean. Email correspondence is answered quickly. We left our storage quite easily a few days before our new month with no hassle. Thank you Access Storage!

Write a Comment

By Abdelaziz Abdelaziz on May 31, 2025 Verified by Google Access Storage - 174 Cleopatra

I recently had the pleasure of working with two exceptional team members at [Access Storage - Nepean Merivale], and I can confidently say they provided the best service I've experienced in the storage industry.

These two gentlemen were not only incredibly professional, but also punctual, respectful, and efficient in every aspect of their work. From the moment I arrived, they were ready to assist with a great attitude and clear communication. They made the entire process smooth and stress-free.

Their attention to detail and willingness to go above and beyond truly stood out. It's rare to find people who combine such strong work ethic with a friendly and helpful demeanor. They are a real asset to the company, and I’m grateful for the excellent service they provided.

Highly recommended — if you're looking for reliable, top-tier service, these are the guys you want to deal with!

Write a Comment

By Jennifer Wilson on May 28, 2025 Verified by Google Access Storage - 174 Cleopatra

I recently used Access Storage to store my belongings before I move and am happy with my experience. The customer service has been great, staff was kind, and the facility is well maintained. Their booking system was straightforward. I highly recommend Access Storage.

Write a Comment

By Neya Maaty on March 9, 2025 Verified by Google Access Storage - 174 Cleopatra

Very good customer service. Delaine is incredibly helpful, very friendly and professional. Just made the whole experience pain free. Thank you very much!

Write a Comment

By Jordan Reekie on January 31, 2025 Verified by Google Access Storage - 174 Cleopatra

A huge thank you to Delanie for a great customer experience- they were polite, humorous and knowledgeable in every aspect of their roles at Acess storage.

Write a Comment

By Akshay Katyal on December 15, 2024 Verified by Google Access Storage - 174 Cleopatra

I had an exceptional experience with Delaine, the store manager at Access Storage. She is incredibly helpful, understanding, and professional. Delaine goes above and beyond to ensure her clients are taken care of and provides solutions that truly meet their needs. Her friendly demeanor and dedication to customer satisfaction make the process seamless and stress-free. I highly recommend Access Storage, thanks to her outstanding service!

Write a Comment

By Bushra Mirza on December 12, 2024 Verified by Google Access Storage - 174 Cleopatra

The Storage Access employees on Cleopatra Drive were amazing. Delaine was not only efficient but very thorough and processed all the paper work quickly. She shared her knowledge and expertise. She was always willing to help via phone or person. I will not hesitate to use this location’s service again. Thank you!

Write a Comment

By Marianne Situ on December 2, 2024 Verified by Google Access Storage - 174 Cleopatra

I have an amazing experience with Access Storage teams. From online booking, to ober the phone assistance by a truly nice person by the name of DJ, and to the service desk at the facility in a late Saturday afternoon by the friendly and helpful staff Delaine Sousa, the whole crew of Access Storage was dedicated to helping the customers.
I will gladly recommend them to any person who is looking for friendly and supportive service!

Write a Comment

By Shemar Murray on November 7, 2024 Verified by Google Access Storage - 174 Cleopatra

Absolutely wonderful service! I was served with lots of care and help with finding my perfect storage space, I was given an incredible deal and I felt more than just a customer.

Write a Comment

By vaibhav kaul on September 25, 2024 Verified by Google Access Storage - 174 Cleopatra

Delaine did a fantastic job helping me setup my account and unit during emergency.

Write a Comment

By Stephne Halliburn on September 13, 2024 Verified by Google Access Storage - 174 Cleopatra

I was having problems clearing out a locker won on auction. Delaine was so patient and helpful. Problem was solved. Thanks to Delaine's understanding of the issue and her commitment to help solve it helped relieve a lot of stress. Very grateful for her assistance. And wouldn't hesitate to use her service's in the future.

Write a Comment

By Paul Pellerin on September 2, 2024 Verified by Google Access Storage - 174 Cleopatra

I just used Access Storage for a short-term rental for the second time, and Delaine was wonderful...very helpful and friendly. I would recommend anyone looking for storage needs in this part of Ottawa to use Access Storage.

Write a Comment

By Chris on August 21, 2024 Verified by Google Access Storage - 174 Cleopatra

So far it’s great. First 4 weeks is free (small $28 service fee) and you can pack up and leave before your time is up with no extra fees.

Write a Comment

By Jasmine Joseph on August 18, 2024 Verified by Google Access Storage - 174 Cleopatra

My move was very stressful she was very friendly and helpful. She was amazing!! Thank you for making my day a lot better.

Write a Comment

By Gabriel Bernert on July 13, 2024 Verified by Google Access Storage - 174 Cleopatra

The storage is very spacious and organized, Delaine is very thoughtful and professional. We had a great experience, we’ll keep coming back!

Write a Comment

By Corinne Ramey on June 9, 2024 Verified by Facebook Access Storage - 174 Cleopatra

Excellent service and very clean storage area. I'm very happy with my choice to store my belongings here.

Write a Comment

By Claude Panneton on June 2, 2024 Verified by Google Access Storage - 174 Cleopatra

Delaine Sousa, the store manager was exceptionally friendly and professional. Everything went smoothly on my move day and I couldn't have been happier with the free month promotion! The unit is as I expected.

Write a Comment

By Andy An Wang on May 5, 2024 Verified by Google Access Storage - 174 Cleopatra

The store manager, Mrs. Delaine Sousa is very nice and helpful. The site is clean and very easy to access with perfect service.

Write a Comment

By Daniel Perreault on May 2, 2024 Verified by Google Access Storage - 174 Cleopatra

Very professional service take time to understand our need, and return communication call or email fast,

Write a Comment