By K Dibley on May 12, 2026 Verified by Google Access Storage - Midland Heritage

This was the second time I have used Access Storage at Prospect Blvd. They were very accommodating and easy to work with. Even making changes to the term was simple. I would definitely go there again.

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By StraightLinePainting on February 16, 2026 Verified by Google Access Storage - Midland Heritage

Horrible customer service! We have rented for over 3 years, but this year we decided to go with a heated storage unit for our motorcycles and business supplies. With the temperature dropping below 0 degrees inside the climate-controlled unit, it ruined our business supplies, and there was no communication from the facility. Hire a lawyer and take legal action, as their agreements have been breached in multiple ways.

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By Maxime Audet on February 13, 2026 Verified by Google Access Storage - Midland Heritage

Went into the Prospect Blvd location to inquire about sizes and costs. Although I didn’t book anything today as I was in a rush in between errands, I was so impressed by the kindness and professionalism of the staff there. I believe one of the gentleman’s name was Taylor. Will definitely be stopping by again to rent!!!

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By Michelle Rogers on February 11, 2026 Verified by Google Access Storage - Midland Heritage

Taylor & Dalton were absolutely wonderful. Answered all my questions & I got my unit without any issues. Thanks guys. (Midland)

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By Gale Coolbaugh on January 6, 2026 Verified by Google Access Storage - Midland Heritage

Friendly staff, they showed me different sizes of units. Easy access to my unit. When I no longer needed the unit, closing the account was easy.

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By Judith Irwin on October 31, 2025 Verified by Google Access Storage - Midland Heritage

Very easy to deal with using their web site. Clean and modern facilities. The staff are super friendly and helpful which to me is a big bonus. Priceing seems competative with other companies. Would not hesitate to recomend to friends.

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By A M on October 8, 2025 Verified by Google Access Storage - Midland Heritage

Excellent experience, reasonable prices and tidy facilities. I needed climate controlled space for electronics and found it here for the same price as a dirt floor alternative in town. The unit was clean, structurally sound and secure. I will use this spot again.

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By Brenda Hutchinson on March 8, 2025 Verified by Google Access Storage - Midland Heritage

I would like to give Sarah from the Access Storage on Prospect in Midland a very big thank you for going above and beyond.

I was moving a nephew from Kitchener and at the end of the day decided there was too much to simply move and I needed storage. It was a Saturday at 10 minutes to closing - I spoke to Sarah - they had space - but I needed to complete their application process - and of course - nothing on my phone worked right. Sarah was very patient - and we worked through what was needed and I secured the unit. The 5 o’clock phone call lasted until right before 6 pm without any complaint and total kindness on Sarah’s part.

Thank you Sarah!

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By Chidera Grace on November 27, 2024 Verified by Google Access Storage - Midland Heritage

I am so glad I found this place. The staff I met was Julie and she was very friendly and helpful.i would rate more than 5 star and also the space I got was exactly what I wanted.

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By Holly on November 26, 2024 Verified by Google Access Storage - Midland Heritage

They are so friendly there. They remember you when you go in
They helped us with downsizing our unit and we're so good with pur time frame.

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By Gunter Richter on November 17, 2024 Verified by Google Access Storage - Midland Heritage

Dealing with Access Storage was a great experience. Initially I had committed to a heated unit with access from indoors. When I needed to change it to a heated unit with access from outdoors it was handled with a simple phone call. When it came time to do the paperwork for the account, Sarah was a delight to deal with. She made sure the account was set up exactly as I needed, answered all my questions and did this professionally and with a smile. I've had the unit for about four months now. There's always good security and easy access for valid customers. All in all I highly recommend Access Storage. Good prices, good people and great service. That's exactly what I needed.

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By Betty Guthrie on November 2, 2024 Verified by Google Access Storage - Midland Heritage

The staff is very helpful and pleasant to deal with. Unit is clean. Recommend them

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By Haley Ryan on October 30, 2024 Verified by Facebook Access Storage - Midland Heritage

Sarah and Julie in the office are fantastic to deal with. They went out of their way to help me find what I was looking for. Absolutely fantastic customer service from those ladies as well as the manager? Who was hidden in the back behind a door ! Thank you again ! You guys are awesome.

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By Valerie Cruise on September 19, 2024 Verified by Google Access Storage - Midland Heritage

Staff have been awesome and helpful. Facilities are great!

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By Liane Coates on September 17, 2024 Verified by Google Access Storage - Midland Heritage

Great service! I was downsizing my storage unit and they got me setup with the new unit and took care of canceling the existing unit after I transferred my items. It is a clean, well maintained place. Highly recommend

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By Kristy L on August 13, 2024 Verified by Google Access Storage - Midland Heritage

Great storage facility. Clean and easy to access anytime. I would not hesitate to use Access Storage again in the future if I ever need a temporary storage unit again.

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By Kathy Pereira on June 2, 2024 Verified by Google Access Storage - Midland Heritage

Great customer service and my trailer is stored in a locked facility with video surveillance. I love that I have access anytime and my spot is great with lots of room.

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By Ruth Cooper on May 22, 2024 Verified by Google Access Storage - Midland Heritage

James was very helpful and funny. We laughed a lot while he went through the details with another customer then with me.

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By Shelley Mcpherson on May 22, 2024 Verified by Google Access Storage - Midland Heritage

The front staff was amazing g answered all our questions was was able tell us what unit would be best for what we were going g to store.

I would recommend Access Storage to everyone.

10 ⭐️

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By Sharon Davidson on April 19, 2024 Verified by Google Access Storage - Midland Heritage

Great place to store my belongings. The staff are so accommodating and polite. Would store there again if need be. My things were warm, dry and safe. Bravo! Thanks Access Storage

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By Kay L on January 16, 2024 Verified by Google Access Storage - Midland Heritage

Joseph was amazing and quite helpful regarding our needs and changes we needed to make for our unit. The whole process was a breeze and was one less thing for us to worry about during our move.
Though we didn’t end up using our storage unit, I would highly recommend using them!

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By Sam King on November 3, 2023 Verified by Google Access Storage - Midland Heritage

The friendliest staff ever! I previously did a mystery shopping job contract where I visited and reviewed over 50 self store locations in the GTA. This was my first time renting one myself and the experience has been phenomenal. Joe is a total gem.

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