By Jessica S on June 8, 2026 Verified by Google

BEWARE- We've went here for physical therapy 3 times. But when they bill your insurance they bill as an outpatient hospital not as physical therapy. Which is what we are receiving physical therapy not a hospital visit. Its not a hospital - its an office building -"Childrens Healthcare of Atlanta Sports Physical Therapy" at 2220 Wisteria Dr suite 204 Snellville GA.

By John Montgomery on April 24, 2026 Verified by Google

Be aware of these guys! Took my son there for a shoulder injury. They had us sign a boilerplate agreement with no pricing. We assumed PT would be like all the other PT services out there that accept our insurance, and we would pay $70/visit. Not with these crooks! They charged for "outpatient" service that billed at thousands of dollars! The cost was like there was an othro surgeon checking in on his progress every visit. Instead, all we got was PT that didn't help. When we challenged the costs, all we got was "you signed the agreement". Really??? An agreement with no costs. An agreement that I'm sure is internally understood to screw people out of their $. Good job CHOA. I wish your PT staff was as good as your predatory billing practices. At least someone will make their boat payment.

By SHANNON WOODARD on August 8, 2023 Verified by Google

It is 10:45 and we have been here since 8:45am. the front desk receptionist have no idea what their doing. And the one that says she's in charge continues to look at the computer as I spoke.
they finally called our name once we were leaving to catch another appointment. the dentist that came out for them told us that someone should have let her know.
we got skipped once then continue to be skipped as people made their appointments later.
this was the twins very first dentist experience. the next one will not be here.
the lady that said she was in charge never even helped my wife after coming up there complaining multiple timehes. she continue staring at her screen while the new girl was confused.

By Susan Mc on September 23, 2020 Verified by Google

Great staff at front office and therapists. Well-equipped facility. HOWEVER! My main problem was that I was unable to get an estimate of my out-of-pocket expenses. After three visits, I canceled my remaining appointments because they were able to provide NO guidance on what expense to expect. How can one commit to paying for something, without knowing what you'll be billed. I called and spoke to at least 7 different representatives in billing, case management, financial department and no one was able to give me any insight. I researched the relevant billing codes to provide the billing representatives and was told they still couldn't provide quote or estimate because of proprietary contract information between CHOA and my insurer. My insurer is a major insurance provider, and was unable to help provide this information also, without information from CHOA. My son's therapy is now put on hold until I receive bills from the first three visits. I think this system needs to be improved, if medical providers hold people accountable. But for what are we being held accountable????

By Bri O'Hern on August 5, 2018 Verified by Google

This place is the absolute best! Jenny takes it upon herself to make sure we work hard towards recovery each visit AND makes sure we have fun while doing it! Bedside manner is unmatched. Love her and this place!