By Briana Wright on December 29, 2025 Verified by Google

Went to the subway today and arrived at 10:58am. I went through the first set of doors knowing they didn’t open until 11am and was going to wait at the door until they opened at 11am. The lady working was by the door and yelled, “we’re not open yet.” I never pulled on the door knowing they didn’t open until 11am. At 11:02am, the employee was going in and out of the back putting things out while an older couple comes in behind me asking if they were open. At 11:04am the employee opened the door for myself and the other customers and yelled, “I still have things to prep so it will be awhile.” Myself and the other customers said nothing. While the employee was continuing to bring things out, the music was very loud and she was banging things as she was putting things out. She then again stated at 11:06am that it was going to be awhile. Again, myself and the other customers said nothing. At 11:08am we were asked what we wanted for subs. As I was stating what I wanted on the subs, she kept saying, “what else” after each item listed. The employee was aggressive and rude. She did not have a name tag on. She had black hair that looked to be short and half buzzed on the bottom, glasses, and tattoos on her neck and arms. I wish she could’ve been nice regardless of how her day was going.

By Hunter Kemp on December 14, 2025 Verified by Google

Horrible customer service! All together it was a terrible experience. I had a bad experience two days ago, decided to give them another try. NEVER AGAIN.

By Angela Jones on March 28, 2025 Verified by Google

Literally the worst customer service ever. So the guy that helped us had a super curly fro never got his name but here is the problem.

I ordered two of the exact same foot longs plans because I'm sharing with my daughter we asked him to go ahead and cut it in half so we could get different veggies and the literally difference was I got cucumbers and she didn't.

I have ordered this sandwich multiple times and just asked them out some veggies on only half the sandwich because my daughter doesn't like them. In the beginning of the order I explained to him that hat I was doing so that we would be charged for two foot longs instead of one foot long and two 6 inches. He never said that it couldn't be done even after.

The. Proceeded to charge me what he wanted when I asked for it to be refunded he told me no they don't do that if we get different veggies:

That was the first issue the second being my daughter politely asked him for the restroom key said thank u and the man never even acknowledged her speak handed her the key and never said a word.

The attitude we got from him was disrespectful and just blatantly rude.

This type of service is disgusting and unnecessary if you hate your job that much find one that doesn't involve customer service!

By B Last name on November 11, 2024 Verified by Google

I usually get a good meal but was totally disappointed in the WalMart subway. I ordered 5 sandwiches and all 5sandwiches were uneatable, the bread was over toasted. Just a very poor meal

By J.Kraig Smyth on May 26, 2021 Verified by Google

I love their cheese steak with pepper jack, all the veggies and chipotle sauce. It's a habit! Consistent. Tasty. Fresh. Hard to beat that. The staff handled a difficult customer so expertly that hardly anyone even noticed: kudos! Nice work!